Italian customer service advisor Job at Randstad (Chaniá, Crete)

Customer Service Advisor

Are you interested in the sports fashion industry? Do you have a constant desire...

Location

Spain , Barcelona

Salary:

Not provided

Babel Profiles

Expiration Date

Until further notice

Requirements

Native or fluent level of Italian
Full professional level of English
Full professional level of Spanish
Knowledge of Social Networks would be highly valued
Team player who is also able to work independently
Attentive, empathetic, flexible and proactive
Good communication skills
Passionate about sports
Eager to learn
Able to work in Barcelona

Job Responsibility

Delivering a best-in-class consumer experience attending consumers in all sort of questions or issues regarding their orders, services etc. through different channels (issues during pre-sales, mid-sales and after-sales)
Data entry and maintenance of data related to the consumers at a local market level into the CRM platform
Managing cases and E-commerce questions using the software tools provided

What we offer

Permanent contract
Monday to Friday 09:00 to 18:00
Hybrid work model (50% from home)
Employee discount on ASICS products
Private health insurance
Tickets restaurant (10€ per day)
Free gym at the office + laundry services
Modern working environment
Joining an international company that is a premium True Sports Performance brand
Premium meditation subscription

Fulltime

Technical Service Advisor

The role involves providing exceptional outcomes and remarkable customer experie...

Location

Romania , Bucharest

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Experience with customer facing roles
bachelor's degree in electrical/electronic Engineering, Computer Science or equivalent
fluent in English and Italian
deep understanding of core IP networking concepts (TCP/IP, QoS, VLAN, STP, IPSEC, NAT, IPv6)
reasonable expertise in Layer2, Layer3 protocols such as VRRP, OSPF, BGP, Multicast, MPLS VPN
knowledge and experience of the newest technologies such as Segment Routing, Traffic engineering, DC switching, VxLAN, EVPN, SD-WAN & Wireless is a plus
ITIL Framework process knowledge will be an added advantage
experience working in large enterprises, Network service providers
experience and desire to work on automation
strong communication, interpersonal, and social skills

Job Responsibility

Act as a customer advocate and be a single point of contact for the customer for all post-sales service needs
stay in alignment with the customer and accounts team concerning the services sales and delivery
help support cases resolved as per SLAs and expedite/escalate critical issues among technical support teams
proactively escalate and bring people with required expertise together to resolve critical and important issues
act as an interlock between Customer and Professional Services, Advanced Services, and Education Services
engage on major projects for service requirements, risk management, and expectation setting
conduct periodic reviews with the customer on service delivery metrics, SLA, and quality
establish a customer-specific operational status and reporting framework using ITIL
provide technical inputs to facilitate escalated problem resolution
assist the customer in making use of proactive consulting services such as technical analysis and recommendations

What we offer

Health & wellbeing
comprehensive suite of benefits for physical, financial, and emotional wellbeing
specific programs for personal and professional development
unconditional inclusion and flexibility to manage work and personal needs.

Fulltime

Junior Commercial Advisor with Italian

Are you passionate about education, languages, and helping people take the next ...

Location

Spain , Barcelona

Salary:

Not provided

Babel Profiles

Expiration Date

Until further notice

Requirements

University degree or diploma in a related field
Proficient in Microsoft Office Suite and familiar with CRM systems
Strong analytical and problem-solving abilities
Fast learner who thrives in dynamic and fast-paced environments
Highly organised, detail-oriented, and target-driven
Excellent communication and interpersonal skills
Positive, adaptable, and eager to take on challenges

Job Responsibility

Contact and follow up on leads generated by the Marketing team
Understand customer needs and recommend the most suitable educational programs
Accurately update and maintain the CRM (Salesforce)
Manage the full customer journey—from first contact to program booking
Ensure a smooth handover to the Customer Service team

What we offer

Hybrid work model after the trial period
Competitive gross salary + very attractive commission structure
Two weeks of intensive training on systems, products, and sales techniques
Creative, rewarding role where your impact is visible
Dynamic, international, and youthful work environment
Unlimited tea & coffee, free breakfast on Mondays and fresh fruit on Thursdays

Fulltime

Client advisor

AMI is looking for new ambassadors for the holiday season in Serravalle starting...

Location

Italy , Serravalle Scrivia

Salary:

Not provided

AMI Paris

Expiration Date

Until further notice

Requirements

Two years of experience in high-end ready-to-wear sales
Familiar with sales techniques
Cheerful, dynamic, involved, and have excellent interpersonal skills
Enjoy working as part of a team and are results-oriented
Strong sense of customer service and enjoy meeting customer needs
Strong sense of fashion and a good understanding of the industry and its trends
Fluency in Italian and English is essential
Another language is a real asset

Job Responsibility

Welcomes customers according to AMI values: being friendly, smiling, and always in a good mood
Understands customer needs and proposes a relevant selection of products while encouraging cross selling
Assists customers during fittings and accommodating any alterations when needed
Embraces a customer loyalty culture, builds strong and long-term relationships with clients
Introduces new customers to the brand
Follows-up and manages stock (reception of goods, integration of receptions in the systems, facilitates rotating inventories, requests for restocking, requests for transfers, etc.)
Ensures that the store is well maintained: presentation of products, cleanliness, maintenance of the premises, etc.
Actively participates in the Visual Merchandising of the store, follows VM guidelines and proposes options during rotations

What we offer

Join a fast-growing and caring fashion house
Have a rewarding experience in a brand that promotes "Friendly Luxury"
Join a stimulating and passionate team
All our positions are open to the recruitment of people with disabilities

Technical Customer Service Advisor

As a Technical Customer Service Advisor at Bókun you will undertake a variety of...

Location

United Kingdom , Oxford

Salary:

Not provided

Tripadvisor

Expiration Date

Until further notice

Requirements

1-3 years of proven experience in a Customer Service position where technical skills and troubleshooting were required (preferably in the B2B sector)
Ability to apply analytical and investigative skills to resolve customer issues creatively and with minimal direction
Hold a basic knowledge of CSS, HTML, and website CMS tools
Customer-oriented, enthusiastic, courteous, assertive, and motivated to take charge of both customer engagement and problem resolution
A team player who is positive, friendly, and has a can-do attitude towards staff and customers
Receptive to constructive feedback and changes within the business
Confident and competent in handling complaints, mediation, and troubleshooting technical issues
Experience within the travel, tourism, leisure, and hospitality industries would be an advantage but is not essential if you have a passion for customer care
Experience in working to customer satisfaction-based targets and operational metrics such as quality and handle time
Fluency in written and spoken English plus but not essential an EU language between Spanish, Italian or French

Job Responsibility

Handle English inbound/outbound, Teams meetings, calls/emails or chats according to company policy
Troubleshooting incoming issues, identify root causes and finding a path to resolution
Researching and resolving internal (tier 1) and external user-reported issues related to the product
Gather data, test and replicate problems
Raising detailed bug tickets for the development team where necessary and proactively following up on the tickets
Ensure excellent troubleshooting documentation
Act as an internal escalation route for all Tier 1 support issues
Collaborating with technical teams to help with support escalations
Follow best practice incident management processes to meet your monthly goals (Initial response time, Quality scores, Customer Satisfaction metrics)

Fulltime

Account Delivery Manager with Italian

This role has been designed as ‘Hybrid’ with an expectation that you will work o...

Location

Tunisia , Ariana

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor's degree preferred or Associate degree holder (technical field) with 5-7 years working experience in related fields desired
Fluent in Italian
Thorough knowledge of company products and services offerings, company organization, competition, third party products and market trends
Broad knowledge of corporate organization, job, and policies
Comprehensive business, technical or functional knowledge at an expert level
Communicate tactfully with diplomacy up to senior management levels within an organization
Active listening skills and ability to adjust messages to audience level
Problem-solving skills (proactive, reactive and creative)
Able to employ exemplary consulting skills by becoming a trusted advisor to the customer and providing clarity to solution determination
Well versed in core technical competencies and peaked in some technical area(s) intermediate skills in project management, communication, analysis and presentation

Job Responsibility

Apply advanced technical knowledge to operate one or more technology areas (e.g. server administration, technical security management, performance management) or customer groups that are critical or high- risk
Integrate technical knowledge and business understanding to create. solutions for customers
Resolve single- and cross- technology incidents independently. Work with team members to resolve unusually complex or cross- technology incidents
Proactively and reactively look for solutions to prevent problems from occurring in team/technology area
Apply company solutions to meet highly complex customer needs
Identify additional services that could lead to future service revenue growth
Provide technical consulting during contract renewal discussions
Build and maintain strong relationship up to senior management level in assigned accounts
Design and deliver support solutions using specific industry knowledge and expertise
Assist in managing delivery of industry support solutions

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Client Advisor

To provide customers with top quality service by meeting their needs and expecta...

Location

Italy , Arzachena

Salary:

Not provided

Groupe Kering

Expiration Date

Until further notice

Requirements

Proven experience in a similar role within fashion retail companies
Proven ability to drive and exceed individual and store result
Deep passion for fashion and luxury
Excellent commercial awareness and customers attitude
High flexibility and ability to adapt to different customers
Team-player mentality
Strong communication skills
Ability to work in a fast moving and dynamic environment
Luxury product knowledge
Fluent in Italian and English

Job Responsibility

Serve customers accordingly with Gucci selling ceremony
Provide exceptional customer service experience by greeting, listening and assisting customers in exceeding their needs, demonstrating an excellent knowledge of the products as well as of Gucci history and heritage
Guarantee cross and up-selling for all product categories
Discuss with clients and give advice on general trends in fashion world and developments in luxury market, showing passion for fashion and luxury products
Build and strengthen relationships with customers, deal with different nationalities and personalities and put always the customers at ease
Ensure qualitative monitoring and updating of customer information, accordingly to the Company tools (CRM), in order to retain actual customers and detect new high potential ones
Ensure the achievement of individual and Store goals, enhancing and developing the business
Foster open and constructive communication with team members, being always collaborative and proposing effective solutions
Contribute to manage the visual display of the products in accordance with Gucci visual standards
Ensure store functional maintenance and appropriate levels of products on the sales floor, in line with Corporate policies and procedures

Fulltime

Italian Speaking Telesales Advisor

As a Renewals Agent with Foundever®, you will manage exiting multi-country and U...

Location

United Kingdom

Salary:

27943.50 GBP / Year

Foundever

Expiration Date

Until further notice

Requirements

Sales experience within a telesales environment is essential
Fluent in both English and Italian (spoken, written, reading) is essential
Ability to identify sales opportunities & establish customer needs
Ability to articulate features, benefits and recommendations to suit customer needs
Excellent verbal and written communication skills, with emphasis on being able to verbally communicate with a diverse group of customers
Excellent organizational and time management skills are essential in order to handle the busy and varied workload
Strong interpersonal skills, with a positive, pleasant and focused attitude being essential
Knowledge of Windows, MS Office and Mac operating systems
Highly motivated and target driven

Job Responsibility

Liaising with end users in English and Italian (written and spoken)
Supply high-quality service in accordance with given processes and procedures
Informing customers effectively, through the use of active listening, questioning, soft skills, and techniques
Establish and develop excellent quality relationships with existing business and customers as well as other parts of the organization
Ensure that the customer is provided with the correct information in an efficient and timely manner as possible
Executing renewals of expiring maintenance and annual license agreements
Obtain orders and up-selling to generate new license opportunities
Planning and organizing the sales pipeline
Generate quotation through Salesforce
Submit orders by referring to updated price lists and products codes

What we offer

Training: 5 days (fully paid)
Balanced work-life balance
Competitive salary
Brilliant and supportive culture
Positive impact in the communities where it operates

Fulltime

Italian customer service advisor

Randstad

Location:
Greece , Chaniá, Crete

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 13, 2026

Expiration:
December 30, 2026

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Location:Greece , Chaniá, Crete

Category:Customer Service

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:January 13, 2026

Expiration:December 30, 2026

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Job Posted:
January 13, 2026

Expiration:
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