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Italian Customer Service Advisor

Greece, Athens · Job Posted July 04, 2026
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Job Description

Do you possess excellent communications skills in Italian and a customer service mindset? Does working for one of the biggest multinational tech companies in the world fascinate you? Do you feel comfortable troubleshooting issues related to the world's most popular mobile devices and computers? This is a full-time job opportunity for candidates currently living in Greece or abroad & willing to work in Athens. You will have the chance to guide & support Italian speaking clients while being a part of the world's most prestigious brands in the electronics industry.

Job Responsibility

  • Multitask by responding to customer inquiries via incoming calls, email and / or online chats
  • Maintain solid customer relationships with the Italian clientele
  • Troubleshoot and resolve mobile and computer issues with speed
  • Delight and surprise customers with your knowledge and expertise in order to exceed their expectations
  • Handle stressful calls with grace and professionalism
  • Show empathy while dealing with frustrated customers
  • Represent the company as a proud ambassador

Requirements

  • Native or excellent level in Italian
  • Fluency in English
  • PC literacy
  • High adaptability in dynamic working environments & rotating shifts
  • Strong communication skills, both written and verbal
  • Client-centric mindset
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