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Italian Customer Care Specialist

https://www.randstad.com Logo

Randstad

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Location:
Greece , Thessaloniki

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

1100.00 EUR / Month
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Job Description:

Do you speak fluently Italian? Are you seeking the opportunity to take advantage of your Italian language skills? Would you like to fire-up your career by working as a Customer Care Specialist representing a well-known multinational e-commerce company for the Italian market? If that sounds like you, look no further cause this is your chance. Our client in Thessaloniki, is looking for a fantastic Italian speaking Customer Care Specialist to join them on this journey on their new premises in Thessaloniki.

Job Responsibility:

  • Deliver timely, accurate and professional customer service to all customers by email or chat, in the Italian language
  • Provide world-class service to customers in an accurate, efficient and respectful manner
  • Research and resolve issues reported by the client's end-users
  • Document all information on customer interaction system according to standard operating procedures

Requirements:

  • A very good level of the English language
  • PC literacy
  • An excellent level of the Italian language
  • Empathy to customers as you determine a solution to their needs
  • High adaptability in dynamic working environments
  • Self-motivated with a client-centric mindset

Additional Information:

Job Posted:
January 11, 2026

Expiration:
December 30, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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