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Do you speak fluently Italian? Are you seeking the opportunity to take advantage of your Italian language skills? Would you like to fire-up your career by working as a Customer Care Specialist representing a well-known multinational e-commerce company for the Italian market? If that sounds like you, look no further cause this is your chance. Our client in Thessaloniki, is looking for a fantastic Italian speaking Customer Care Specialist to join them on this journey on their new premises in Thessaloniki.
Job Responsibility:
Deliver timely, accurate and professional customer service to all customers by email or chat, in the Italian language
Provide world-class service to customers in an accurate, efficient and respectful manner
Research and resolve issues reported by the client's end-users
Document all information on customer interaction system according to standard operating procedures
Requirements:
A very good level of the English language
PC literacy
An excellent level of the Italian language
Empathy to customers as you determine a solution to their needs