This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
We are currently seeking a IT2 Application L1 Support Analyst to join our team in Bangalore, Karnātaka (IN-KA), India (IN). Role - IT2 Application L1 Support Analyst. Specialization - Application support for Treasury Management Systems, focusing on system health monitoring, transaction processing issues, and ITIL-based incident ticketing management. Role Summary: Provide first-line operational and functional support for the IT2 Treasury Management System by monitoring applications, handling user queries, performing initial troubleshooting, and escalating unresolved issues to L2/L3 teams.
Job Responsibility
Monitor IT2 application health, interfaces, and scheduled jobs
Handle user incidents and service requests through ticketing tools