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IT Workspace & Collaboration Technology Lead

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Alter Domus

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Location:
United Kingdom , London

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Alter Domus is seeking an IT Workspace & Collaboration Technology Lead to join our Enterprise Technology & Services team. This role owns the strategy, delivery, and continuous improvement of the digital workplace and collaboration tooling, with Microsoft 365 at its core, ensuring a secure, reliable, and high-quality Digital Employee Experience (DEX) for a global user base.

Job Responsibility:

  • Platform Engineering & Architecture: Drive and deliver the design, implementation, and evolution of the technical architecture for enterprise collaboration and work management platforms
  • Act as a hands-on technical authority, leading complex implementations, troubleshooting, and architectural decisions
  • Set architectural direction and guardrails to engineer scalable, secure, and supportable configurations aligned with enterprise standards
  • Large-Scale Implementations & Migrations: Technically lead enterprise-wide programs such as platform rollouts, tenant or system migrations, tooling consolidation, and decommissioning
  • Define and execute technical rollout strategies, migration approaches, cutover plans, and validation processes
  • Ensure operational readiness, performance, and supportability at scale
  • Automation, Integration & Workflows: Drive the automation and integration strategy by building and maintaining automation and orchestration using PowerShell, Microsoft Graph API, and platform-native tooling
  • Develop and implement integrations across collaboration, project management, ITSM, and knowledge platforms
  • Develop reusable provisioning, governance, and compliance automation
  • Digital Employee Experience & Reliability: Design and implement monitoring and telemetry to measure platform health, adoption, and user experience
  • Proactively identify and remediate technical friction impacting collaboration and workflows
  • Improve reliability through automation, monitoring, and configuration management
  • Team Leadership & Support Enablement: Lead, develop and provide technical mentorship to engineers and administrators
  • Act as an escalation point for complex technical issues
  • Develop and maintain technical documentation, architecture diagrams, and operational runbooks
  • Drive and support continuous improvement of support processes and tooling

Requirements:

  • Minimum 10+ years of relevant IT experience with 5+ years in management, with strong exposure to modern workplace technologies
  • Excellent verbal and written communication skills
  • Detail-oriented, organized, and comfortable operating in a fast-paced, global environment
  • Strong sense of ownership, accountability, and customer service excellence
  • Collaborative team player with strong interpersonal skills
  • Self-motivated and able to thrive in a project- and outcome-driven environment
  • Advanced engineering expertise in Microsoft 365 collaboration services (Teams, SharePoint Online, OneDrive, Exchange Online)
  • Strong experience implementing and integrating collaboration platforms, including project and work management tools, ITSM and service request platforms, knowledge management systems
  • Proven experience leading technical implementations of large-scale collaboration tooling programs
  • Identity & Access Management (Entra ID, Conditional Access, MFA, SSO)
  • Endpoint & device management (Intune, Autopilot, Autopatch)
  • Security tooling within the Microsoft ecosystem (Defender XDR)
  • Automation and scripting (PowerShell, Microsoft Graph API)
  • Directory services (Active Directory, Group Policy)
  • Experience supporting high-scale, enterprise end-user platforms
  • Familiarity with Apple/JAMF environments
What we offer:
  • Support for professional accreditations such as ACCA and study leave
  • Flexible arrangements, generous holidays, plus an additional day off for your birthday
  • Continuous mentoring along your career progression
  • Active sports, events and social committees across our offices
  • 24/7 support available from our Employee Assistance Program
  • The opportunity to invest in our growth and success through our Employee Share Plan
  • Plus additional local benefits depending on your location

Additional Information:

Job Posted:
January 11, 2026

Work Type:
Hybrid work
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