It Workplace Technology Project Manager - Ftc Job at 360 Resourcing Solutions (London)

Job Description

IT Workplace Technology Project Manager - FTC is a highly visible role that requires commitment to providing a high-quality service to meet customer demand. The IT Workplace Technology Project Manager - FTC will facilitate any project scope required by the client, including the relocation of user IT equipment in the UK and Europe. The position is very hands on with a strong focus on the customers’ requirements, activity coordination, system implementation, resource provisioning, statistics, asset management, financial justifications, documentation preparation, health and safety and service delivery. You will have excellent communication and organisational skills with a sound understanding of moves add and changes, IT infrastructure, database, and project management.

Job Responsibility

Lead and deliver end-to-end projects across IT, AV, and structured cabling environments, including Moves, Adds, and Changes (MAC) and decommissioning activities
Manage and mentor project teams, ensuring quality, compliance, and health & safety standards are consistently met
Oversee project planning, financial control, and reporting — including resource scheduling, quotations, invoicing, and supplier coordination
Manage Risks, ensuring that risks are reported, escalated as appropriate and managed to ensure mitigation or reducing impact to service
Act as primary client interface, ensuring service excellence and alignment with client processes and SLAs
Coordinate with internal teams and vendors on infrastructure installs, desktop deployments, network and voice connectivity, and AV installations
Maintain accurate documentation, asset tracking, and system records across platforms such as ServiceNow, and Ariba
Maintain full systems access via mandatory Onnec and client training, eLearning and self-attestation
Work as part of a small team, with cross collaboration to ensure delivery of a high volume of works

Requirements

Relevant experience in IT project management within banking or large enterprise environments
Proven leadership and people management skills
Relevant experience in Workplace Technology project delivery – IT, AV, and structured cabling
Strong understanding of IT infrastructure, MAC processes, and service delivery
Excellent communication, organisational, and client-facing skills
Proficiency with MS Office and asset/ticketing systems (ServiceNow, etc.)
Ability to work under pressure, prioritise tasks, and meet strict deadlines
Experience mentoring and developing internal and 3rd party technical teams
Strong attention to detail, ensuring works are delivered to the highest standards
Contributing to Continual Service Improvement for activities both within the project team, and the wider service
Available to manage works taking place out of hours, during weekends and evenings

Nice to have

PRINCE2 or ITIL® Foundation certification
COMPTIA Network+ or equivalent technical accreditation
BICSI Technician or Data Centre certifications (CDCTP®, CDCMP®)
Previous experience in financial services or data centre environments

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It Workplace Technology Project Manager - Ftc

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