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Tucker Parker Smith Group Logo Tucker Parker Smith Group · IT - Administration

IT Training Specialist

United States, Los Angeles 45.00 - 50.00 USD / Hour · Job Posted January 21, 2026
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Job Description

The IT Training Specialist serves as an educator and training resource responsible for supporting the adoption and effective use of newly implemented technology and applications. This role delivers end-user training, new employee onboarding, post-implementation optimization and stabilization training, and remediation training. The IT Training Specialist also designs and develops instructional content across multiple learning environments, including classroom, computer lab, virtual, webinar, and eLearning formats.

Job Responsibility

  • Deliver training using a variety of instructional techniques and formats
  • Schedule training sessions based on classroom availability, equipment, and instructor resources
  • Develop and maintain self-paced learning options using video, audio, and computer-based learning tools
  • Create, organize, and maintain training manuals, guides, course materials, handouts, and visual aids
  • Design and deliver classroom-style training programs for new applications and hardware
  • Monitor, evaluate, and document training activities and program effectiveness
  • Review and assess training materials developed by departmental instructors
  • Assess training needs through surveys, interviews, focus groups, and consultations with managers and end users
  • Plan, organize, and conduct orientation and ongoing training for employees on IT applications
  • Stay current on technology developments and training best practices through continued learning and research
  • Support small project initiatives
  • Assist with investigating intermittent technical issues related to supported systems and applications

Requirements

  • Bachelor's degree in a related field required
  • Minimum 3 years of proven IT training experience, preferably in a healthcare environment
  • Competency in both Ambulatory and Inpatient Cerner clinical applications
  • Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, Outlook, and Visio
  • Ability to understand and explain business and clinical application workflows
  • Hands-on experience developing a variety of training materials, including: Participant guides, Job aids, Quick reference guides, Short video tutorials
  • Experience utilizing Snagit or similar screen capture tools
  • Proven track record of professionalism and excellence

Nice to have

  • Experience training business applications such as ServiceNow, Kronos, Lawson, or similar systems preferred
  • Experience writing eLearning scripts preferred
  • Experience working in large, dynamic project environments preferred
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