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IT Technician

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Sierra Pacific Industries

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Location:
United States , Red Bluff

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

20.00 - 30.00 USD / Hour
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Job Description:

We are looking for an IT Technician to become a valued member of our IT team that takes pride in effectively responding to business needs and directly contributing to the success of the company.

Job Responsibility:

  • Actively support the company IT operations throughout U.S. utilizing strong PC and network knowledge
  • Efficiently and effectively troubleshoot and resolve technology issues by phone and/or remote-control tools
  • Communicate with users to provide positive results and excellent user experience
  • Coach and demonstrate for users best practice problem-solving methods
  • Build, diagnose, and repair PCs, laptops, and printers
  • Efficiently and conscientiously manage an inventory of computer components and supplies
  • Address various and concurrent issues with timely and effective resolution
  • Understand file/folder sharing, device sharing, and permissions
  • Troubleshoot various network and Wi-Fi issues to completion
  • Work effectively within a Help Desk covering multiple time zones
  • Install and support Microsoft, IBM i, and other business software and licensing

Requirements:

  • Two years’ computer and network problem-solving experience (commercial/large network environment a plus)
  • Knowledge of Windows Desktop, Server operating systems, Microsoft Azure, and Active Directory/Entra ID
  • Experience with Microsoft Windows, Microsoft 365, and Exchange
  • Working knowledge of TCP/IP, DNS, DHCP, and Group Policies
  • Familiarity with remote connection to a business network: VPN, Wi-Fi, WANs, & LANs
  • Ability to successfully work both independently and in a team environment

Nice to have:

  • Experience with Zebra label printers is preferred
  • CCNA and/or A+ certifications or equivalent education is recommended
  • Business network, wireless, and VOIP skills preferred
  • Knowledge of anti-virus software and other desktop security products is preferred
What we offer:
  • We train and promote from within
  • Excellent low-cost health benefits
  • Retirement plan with employer-paid contributions
  • Paid vacation and 10 holidays
  • Full Health Benefits Plan (including medical, dental, and vision) with low-cost premiums
  • 401(k) with Company Match
  • additional Retirement Contributions
  • company-paid Life Insurance

Additional Information:

Job Posted:
January 15, 2026

Expiration:
February 08, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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