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We are a digital business where continuous uptime and a smooth IT experience are central to our success. We are seeking a proactive, driven IT Technician to join our IT team. This is a fantastic entry-level opportunity for a technically minded individual eager to kick-start a career in technology.
Job Responsibility:
Serve as the first point of contact via our service desk and support channels
Identity & access (Okta) assistance
Collaboration suites (Google Workspace & Microsoft 365) support
Joiner/Mover/Leaver (JML) processes
Endpoint support for macOS/iOS and Windows
Device deployment & management via Jamf and Microsoft Intune
Asset management
Meeting room & AV readiness
Office operations support
Knowledge & quality article creation
Requirements:
A-Levels or equivalent qualification
People-oriented and emotionally intelligent communicator (in English)
Positive, team-oriented, and composed under pressure
Strong problem-solver comfortable with ambiguity
Growth mindset with eagerness to learn
Demonstrable passion for technology, especially Apple (macOS/iOS), with a willingness to learn Windows
Basic understanding of IT concepts (operating systems) and interest in Okta, Google Workspace, and Microsoft 365 administration
Nice to have:
CompTIA A+
Apple device support/deployment learning
Okta fundamentals
Microsoft certifications
What we offer:
Meaningful responsibility from day one
Structured development with hands-on training and mentorship