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Randstad Logo Randstad · IT - Administration

IT Technician

Canada, Saint-Hubert Employment contract · Job Posted April 12, 2026
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Job Description

As an IT Technician, you will join a close-knit IT team to ensure smooth operations at our St-Hubert and Acton Vale sites. You won't just be behind a screen: you'll be on the front lines, at the heart of the action, where technology meets pharmaceutical manufacturing.

Job Responsibility

  • Provide daily IT support to employees
  • Configure and install workstations, peripherals (scanners, printers, tablets), and mobile devices
  • Administer access (Active Directory, Azure AD, Intune) and ensure network security (EDR, VPN)
  • Prioritize tickets via Fresh Service and document interventions to achieve operational excellence

Requirements

  • College diploma (DEC) in Computer Science or equivalent relevant experience
  • Minimum 1-2 years of experience in technical support, ideally in a manufacturing environment
  • Proficiency in Windows (7-11), Active Directory, Group Policy Objects (GPO), DNS/DHCP, and a keen interest in factory equipment (barcode scanners)
  • Fully bilingual (French/English), as your supervisor is based in the United States
  • CompTIA A+ certification (a major asset)
  • Complete autonomy, excellent prioritization skills, and a strong sense of urgency

Nice to have

CompTIA A+ certification

What we offer

  • Competitive salary and annual bonus
  • Group insurance and RRSP with employer contribution
  • Flexible work days
  • A human-sized IT team, corporate events and a dynamic work environment
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