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As an IT Technician, you will join a close-knit IT team to ensure smooth operations at our St-Hubert and Acton Vale sites. You won't just be behind a screen: you'll be on the front lines, at the heart of the action, where technology meets pharmaceutical manufacturing.
Job Responsibility:
Provide daily IT support to employees
Configure and install workstations, peripherals (scanners, printers, tablets), and mobile devices
Administer access (Active Directory, Azure AD, Intune) and ensure network security (EDR, VPN)
Prioritize tickets via Fresh Service and document interventions to achieve operational excellence
Requirements:
College diploma (DEC) in Computer Science or equivalent relevant experience
Minimum 1-2 years of experience in technical support, ideally in a manufacturing environment
Proficiency in Windows (7-11), Active Directory, Group Policy Objects (GPO), DNS/DHCP, and a keen interest in factory equipment (barcode scanners)
Fully bilingual (French/English), as your supervisor is based in the United States
CompTIA A+ certification (a major asset)
Complete autonomy, excellent prioritization skills, and a strong sense of urgency
Nice to have:
CompTIA A+ certification
What we offer:
Competitive salary and annual bonus
Group insurance and RRSP with employer contribution
Flexible work days
A human-sized IT team, corporate events and a dynamic work environment