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IT Technician position at Thunder Ridge Nature Arena for Legends Global. The role involves providing IT support, maintaining equipment, and assisting with venue operations for live events.
Job Responsibility:
Diagnose software and hardware problems
Be ready to assist staff and faculty with IT related problems when called upon
Track, prioritize, and document requests using an IT support request system
Install and configure new computers and other IT equipment
Repair and upgrade different types of computers (software and hardware)
Identify problems and repair printers, phones, copiers and scanners
Perform regular updates of servers
Sets up and tears down videoconference equipment
Assists with the move in and move out of shows
Provides billing statement information to the Accounting Department
Assists clients with programming their equipment for the Internet
Removes all connections at the completion of shows
Assists MIS Manager when needed
Performs other duties as assigned
Requirements:
High School Diploma or GED
Associates degree in the Technology field
Previous large scale venue experience
Knowledge of: Terminology used in the telecommunications field
Telecommunications installations
Cat5 wiring
ISDN and IP protocols
Videoconference theories
Fiber modes
Data base entry, i.e. Maintain inventory
Network
Ability to: Read exhibitor blueprints of phone connections
Coordinate, program, and assign phone/IP numbers for show managers
Trouble-shoot PC and basic printer
Operate modern office equipment, including computer, fax, phone, and copy machine