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IT Technician

United States, Ridgedale · Job Posted February 20, 2026
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Job Description

IT Technician position at Thunder Ridge Nature Arena for Legends Global. The role involves providing IT support, maintaining equipment, and assisting with venue operations for live events.

Job Responsibility

  • Diagnose software and hardware problems
  • Be ready to assist staff and faculty with IT related problems when called upon
  • Track, prioritize, and document requests using an IT support request system
  • Install and configure new computers and other IT equipment
  • Repair and upgrade different types of computers (software and hardware)
  • Identify problems and repair printers, phones, copiers and scanners
  • Perform regular updates of servers
  • Sets up and tears down videoconference equipment
  • Assists with the move in and move out of shows
  • Provides billing statement information to the Accounting Department
  • Assists clients with programming their equipment for the Internet
  • Removes all connections at the completion of shows
  • Assists MIS Manager when needed
  • Performs other duties as assigned

Requirements

  • High School Diploma or GED
  • Associates degree in the Technology field
  • Previous large scale venue experience
  • Knowledge of: Terminology used in the telecommunications field
  • Telecommunications installations
  • Cat5 wiring
  • ISDN and IP protocols
  • Videoconference theories
  • Fiber modes
  • Data base entry, i.e. Maintain inventory
  • Network
  • Ability to: Read exhibitor blueprints of phone connections
  • Coordinate, program, and assign phone/IP numbers for show managers
  • Trouble-shoot PC and basic printer
  • Operate modern office equipment, including computer, fax, phone, and copy machine
  • Operate a motor vehicle
  • Operate radio devices

What we offer

  • medical
  • dental
  • vision
  • life and disability insurance
  • paid vacation
  • 401k plan

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