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Our company has an opening for a skilled and motivated IT Technician with experience in comprehensive technical support of computer systems and network infrastructure. The ideal candidate will have a strong foundation in Microsoft technologies, experience developing solutions using Microsoft Power Platform, and be comfortable providing in-house customer service to their colleagues. We are seeking a committed, detail-oriented individual to join our technology support team.
Job Responsibility:
Provide day-to-day technical support for company-owned computers, printers, and network devices
Troubleshoot hardware, software, and connectivity issues across the organization
Maintain and support Microsoft-based environments, including Windows OS, Azure, Office 365, and Active Directory
Assist in the administration and monitoring of network infrastructure and security protocols
Collaborate with internal teams to develop and maintain custom business applications using Microsoft Power Apps
Document technical procedures, configurations, and support resolutions
Support, and possibly assist development of, employee training for company technology policies and IT security
Manage and secure digital files, ensuring organized storage, easy access, and compliance with company policies
In partnership with Marketing Coordinator, provide technical support for the company’s website
Requirements:
BS in Computer Science, Information Technology or other related field
2-5 years of experience in IT support roles, preferably in a professional services environment
Proficiency with Microsoft products including Windows, Office 365, and Teams
Knowledge of networking concepts and Azure Network environments
Strong problem-solving skills and attention to detail
Excellent communication and interpersonal skills
Nice to have:
Experience or strong interest in Microsoft Power Platform, especially Power Apps development
Familiarity with SharePoint, Power BI, Power Automate, and SQL Server
What we offer:
Medical, dental, and vision insurance
Competitive vacation, compensation time, and flexible holiday benefits
Paid sick leave and the ability to establish an extended medical leave account
Education assistance and professional development programs
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