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IT Technician

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Streets Chartered Accountants

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Location:
United Kingdom , Lincoln

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Join our Lincoln-based IT team delivering 1st & 2nd line support across a national firm. Varied work, strong development opportunities, and a supportive, professional culture. This is an excellent opportunity to join a supportive and dynamic team within a growing accountancy practice. The role offers a wide variety of day-to-day tasks, involvement in projects, and the chance to develop your technical skills in a professional services environment.

Job Responsibility:

  • Providing 1st and 2nd-line support to end users, resolving hardware and software issues promptly and efficiently
  • Escalating to and working with senior members of the IT team to resolve more complex issues
  • Supporting a variety of software packages and operating systems
  • Basic understanding and troubleshooting of TCP/IP and general networking principles
  • Provide first class support services to users in-person, over the phone and through email
  • Conducting stock checks regularly to ensure an adequate supply of hardware is available at all office locations
  • Ability to rapidly learn about new systems
  • Visits to various offices

Requirements:

  • Experience of Office 365 administration
  • Good knowledge of Windows Desktop Operating system (10 - 11)
  • Basic knowledge of Windows Server Operating system (2016 and onwards)
  • Experience supporting hardware – Desktop PCs, Laptops, Printers, Scanners, Mobiles
  • Possess a full UK driving license, occasional travel required

Nice to have:

  • Experience using Asset Management / Helpdesk software (Lansweeper)
  • Experience working for a Professional Services environment
  • Experience supporting the major Accountancy Software packages
  • Experience supporting cloud phone system
  • Knowledge of networking basics (TCP/IP, DNS, DHCP)
  • Prior experience of end user IT support
What we offer:
  • Options to work from home 1 day a week after your probation period
  • Competitive salary and benefits package
  • Wide variety of day-to-day tasks, involvement in projects, and the chance to develop your technical skills
  • Supportive and dynamic team
  • Strong development opportunities
  • Supportive, professional culture

Additional Information:

Job Posted:
January 22, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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