IT Technician, Office Angels

Office Angels

Location:
United Kingdom, Houghton Le Spring

Category:
IT - Administration

Contract Type:
Not provided

Salary:

26835.00 - 27711.00 GBP / Year

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Job Description:

An exciting opportunity for a proactive and technically skilled ICT Technician to join a dynamic educational trust. You'll play a key role in ensuring the smooth running of ICT systems, providing high-quality technical support to staff and students, and maintaining the reliability and security of the academy's IT infrastructure.

Job Responsibility:

Provide first-line ICT support to staff and students
Maintain and troubleshoot hardware, software, and network systems
Manage support tickets via the Helpdesk and prioritise effectively
Assist with the setup and maintenance of ICT suites, devices, and peripherals
Support the testing, commissioning, and repair of ICT and AV equipment
Maintain accurate software and hardware inventories
Help evaluate and implement new software and systems
Ensure ICT operations comply with GDPR, Health & Safety, and safeguarding policies
Engage in professional development to stay current with ICT innovations

Requirements:

Experience providing ICT support in a professional or educational setting
Strong understanding of hardware, software, and networks
Excellent organisational and prioritisation skills
Calm and professional under pressure
Enhanced DBS check (required)
Available immediately

Nice to have:

Experience within a school or multi-site organisation
Familiarity with MIS or education-specific systems

What we offer:

Continuous training and professional development opportunities
Competitive salary and benefits package
Supportive and forward-thinking ICT team

Additional Information:

Job Posted:
October 17, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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IT Technician