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IT Technician

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MaintainX

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Location:
Canada , Montréal

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

MaintainX is the world leading mobile-first workflow management platform for industrial and frontline workers. We are a modern IoT enabled cloud based tool for maintenance, safety, and operations on equipment and facilities. MaintainX powers operational excellence for 13,000+ businesses including Univar, Quikrete, ABInBev, Duracell, Marriott and McDonald’s. We recently completed a $150 million Series D round, bringing our total funding to $254 million and valuing the company at $2.5 billion. We are looking for an IT Technician passionate about helping others who want to grow alongside MaintainX.

Job Responsibility:

  • Support, lead, and collaborate in the organization of the process and practices of the IT team
  • Provide technical support and information to users
  • Collaborate in strategic planning of hardware and software procurement
  • Maintain hardware and software inventory
  • Document and share IT processes
  • Collaborate with the security team to ensure workstation and network security
  • Maintain relationships with different employees and departments
  • Act as a key resource for configuring, supporting, and procuring hardware and software components

Requirements:

  • 5+ years of IT technician experience
  • Aptitude for troubleshooting and problem-solving
  • Experience in customer service
  • Knowledge of computers and their hardware components
  • Experience with supporting MacOS, Windows and Linux
  • Experience with Google Workspace
  • Experience with Mobile Device Management solutions (Kandji/NinjaOne)
  • Basic knowledge of networking
  • Ability to prioritize tasks when under pressure
  • Familiar with Windows and macOS
  • A DEC in computer science technology or equivalent
  • Excellent written and verbal communication skills in English

Nice to have:

  • Excellent written and verbal communication skills in French
  • Knowledge of command line tools
  • Experience with security tools
  • Ability to communicate technical information clearly to less technical users
  • Ability to adapt quickly to an existing, complex environment, and learn new concepts and software
  • Self-motivated, independent, detail-oriented, responsible team player, exhibiting exceptional relationship management skills
  • Professionalism and integrity
  • Strong interpersonal and written communication skills
  • Ability to work in a fast-paced environment

Additional Information:

Job Posted:
February 20, 2026

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