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IT Technician Intern

borgwarner.com Logo

BorgWarner

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Location:
United States , Arden

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The IT Technician Intern - is primarily responsible for IT Customer environment, Executes tasks to enhance and support the desktop environment, provides specialized IT services (e.g. high-level meeting support, root-cause analysis, customer consulting), and provides IT facility related services (e.g. audio-visual environment, security systems, printers/copiers). The IT Technician Intern also provides on-site support for the IT infrastructure teams as needed.

Job Responsibility:

  • Helps to build and maintain good relationships with staff and IT infrastructure teams
  • Ensures quality services are performed to the agreed SLA
  • Ensure that systems, processes and methodologies specified are followed and to ensure effective monitoring, control and support of service delivery is ongoing
  • Understands Incident, Problem and Change Management principles
  • Ensures first class IT Service Delivery across locations for infrastructure services
  • Ensures that remote and on-site support issues are resolved to customers satisfaction
  • Support the setup of processes around Service Management
  • General Computer Desktop & Laptop support
  • Configure new and existing devices according to corporate standards for deployment
  • Desktop Application installation and troubleshooting
  • Maintain Licenses Management and version control
  • Hardware Refresh Project involvement
  • Maintains client security settings (e.g. admin rights, software installs, etc.)
  • Support staff by phone, email, chat, etc.
  • Provide basic network, security and printing support, but also owning problem resolution and engaging other teams as needed
  • Support of Local Production/Manufacturing Connectivity
  • Printer installation, configuration & support

Requirements:

  • Pursuing a Bachelor’s degree in Information Systems, Computer Engineering, or a similar field
  • Strong customer focus and service delivery
  • Process management
  • Drive for results
  • Listening and action oriented
  • Comfortable presenting technical topics to technical and non-technical associates
  • Problem solving with functional / technical skills
  • Ability to engage and work with outside vendors or partners
  • Self-motivated with strong work ethic
  • Ability to understand local operations but also learn and understand the global enterprise
  • Expertise and practice with a manufacturing environment

Additional Information:

Job Posted:
March 22, 2026

Employment Type:
Parttime
Work Type:
On-site work
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