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IT/Technical Support Specialist

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Campden BRI

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Location:
United Kingdom , Chipping Campden, Gloucestershire

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

28000.00 - 32000.00 GBP / Year
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Job Description:

You will be working with the wider IT team to support and maintain the group’s IT (VoIP and mobile telephony) systems and to support users.

Job Responsibility:

  • Provide IT systems and user support as part of the team, with a focus on ensuring the users business needs are met, and offering 1st and 2nd line technical assistance to our user base
  • Collaborate with the IT Systems Manager to evaluate and improve technological efficiency, while identifying opportunities to streamline procedures within the team
  • Build relationships with end users to increase IT presence & visibility across Campden BRI
  • Provide documentation and user training where appropriate

Requirements:

  • Educated to BTEC / HND level or equivalent
  • At least 2 years’ experience in IT Services / Operations, ideally Microsoft qualified
  • Experience supporting Microsoft 365 environments with good understand of their features
  • Excellent knowledge of building, setup, and deploying Microsoft Windows 11 devices
  • Strong understanding of computer security and Active Directory
  • Excellent customer service and communication skills with end users
  • Valid driving license and own transport
  • Right to work in the UK

Nice to have:

Any knowledge or previous experience with Azure and / or Intune would be beneficial

What we offer:
  • Reward platform with employee discounts and rewards
  • 25 days holiday + 8 bank holidays
  • Buy and sell holiday scheme
  • A generous work save pension scheme, with employee contributions matched by the company up to 10%
  • Culture focus around work/life balance (early finish Fridays)
  • Subsidised onsite restaurant

Additional Information:

Job Posted:
February 14, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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