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Guarantee day to day technical support and administration of the technology infrastructure to support the Company ICT requirements
Maintains and repairs hardware, software and service applications
Effectively maintains customer hardware/software
Responsible for delivering timely and effective repairs to ensure optimal system performance and superior customer satisfaction
Identify software and hardware problems and repair
Perform regular maintenance on hardware and software components
Install cables and configures hardware and software
Document system addresses and configurations
Run diagnostic programs or use test equipment to locate source of problems
Communicate effectively with end users and customer management
Maintain security and functionality through application of program temporary fixes
Fully adhere, at all times and irrespective of the workplace, to Company Health, Safety, Environmental and Quality (HSEQ) policies, procedures and requirements
Perform other related duties as assigned by Superior
Requirements:
Higher technical education
Must have at least 3 years’ experience in a similar role
Azerbaijani (fluent)
English (fluent)
Help Desk function
Basic knowledge of Microsoft Active Directory
flexibility to work in office, remote base facilities and offshore