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We are looking for a Technical Consultant with experience in IT operations, monitoring, and observability. You will support customers in improving visibility across their infrastructure, applications, and services. In this role, you will act as a trusted technical advisor for customers. You will deliver product demonstrations, guide clients through proof-of-concepts, and help organizations strengthen their monitoring and performance capabilities.
Job Responsibility:
Engage with customers to understand their monitoring, observability, and performance requirements
Deliver technical product demonstrations, solution walkthroughs, and workshops both online and on-site
Translate customer needs into effective monitoring and observability architectures for networks, servers, and applications
Support pre-sales activities, including responses to RFPs, RFIs, and technical clarifications
Guide customers through onboarding, configuration, and adoption of observability solutions
Provide feedback to product teams to improve features, documentation, and overall user experience
Represent the company at conferences, webinars, user groups, and industry events
Stay informed about new product capabilities, observability trends, and cloud-native technologies
Requirements:
Hands-on experience with monitoring or observability tools such as Datadog, Dynatrace, AppDynamics, PRTG, SolarWinds, Grafana, or New Relic
Familiarity with container technologies such as Docker or Kubernetes and cloud monitoring (AWS CloudWatch, Azure Monitor, or Google Cloud Operations)
Basic understanding of OpenTelemetry, distributed systems, or APM concepts is an advantage
Strong analytical and troubleshooting abilities
Excellent communication and presentation skills for both technical and business audiences
Professional proficiency in English and Dutch
Ability to work with customers throughout the full pre-sales and implementation cycle
Nice to have:
Bachelor’s or Master’s degree in Information Technology, Computer Science, Systems Engineering, or a related field
3-5 years of experience in IT operations, monitoring, observability, or system engineering
Experience with performance monitoring for networks, servers, applications, or cloud environments
What we offer:
Attractive remuneration package
Up to 30 vacation days and an additional 12 public holidays based on a 40 hour working week
Pension contribution to a tailor-made pension scheme
Training, certification support, and access to continuous learning resources
A collaborative international environment with opportunities for professional growth