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As an IT Technical Analyst, you will provide in-depth technical expertise to support, implement, and optimize specific IT systems and infrastructure.Every day you will diagnose and resolve complex technical issues, perform system configurations and maintenance, and assist with new technology deployment and integration.To be successful, you will demonstrate specialized technical proficiency, strong troubleshooting skills, and excellent communication, ensuring robust and efficient IT operations.
Job Responsibility:
Provide in-depth technical expertise to support, implement, and optimize specific IT systems and infrastructure
Diagnose and resolve complex technical issues, perform system configurations and maintenance, and assist with new technology deployment and integration
Responds to incidents and requests, performs diagnosis, troubleshooting and critical thinking to solve or fulfill needs of low to moderate complexity
utilizing knowledge management and escalates issues when necessary
Responsible for taking on-call on a regular basis
Follows appropriate change control process at all times
Responsible for completing tasks and associated documentation within committed timeframes, and effectively communicating across teams and all levels of management
Participate in technical analysis discussions, deliver supporting artifacts and assist with conducting review sessions for all necessary approvals
Develop knowledge and participate in the transition to operations functions following implementation delivery
Requirements:
Bachelors Other or equivalent knowledge and skills obtained through a combination of education, training, and experience in a Healthcare environment, upon hire
4-7 years experience working in IT as an Application Systems Analyst or Technical Analyst role
Experience working with project life cycle or project management methodologies
4 or more years experience with application support in a hospital or medical related industry
None, upon hire
What we offer:
medical
prescription drug
dental
vision plans
life insurance
paid time off
tuition reimbursement
retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings