IT Team Manager Job at Social Value Portal Ltd (City of London)

Manager - Project Management Team

Office Angels is recruiting on behalf of a leading tech company seeking a Manage...

Location

United Kingdom , Brighton

Salary:

60000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Proven experience managing and developing teams, ideally within technical or project management environments
Strong understanding of project management principles and technical processes to effectively support and guide your team
Excellent communication, problem-solving, and organisational skills
Ability to adapt to changing priorities while supporting business growth
Commercial awareness and a focus on achieving operational and strategic goals

Job Responsibility

Lead, mentor, and develop a team of project managers, focusing on professional growth and team performance
Oversee project delivery while providing guidance and support to the team
Drive continuous improvement and best practice adoption across the team
Ensure compliance with industry standards and organisational processes
Support strategic planning, workforce development, and operational initiatives

Fulltime

Customer Success Account Management Team Manager

ANS Group are a 750+ team of technology specialists and business experts. We del...

Location

United Kingdom , Manchester

Salary:

Not provided

ANS Group

Expiration Date

Until further notice

Requirements

Proven track record managing a client-facing team within a digital services organisation
Demonstrable experience in a similar management role within a Customer Success Account Management or Sales Account Management role
Experience leading and developing high-performing customer success or account management teams within a digital services environment
Strong commercial acumen and a deep understanding of strategic account management
Exceptional stakeholder management, communication, and coaching skills
Ability to use data-driven insights to inform strategy and performance
Skilled at collaboration across departments, managing change, and championing customer experience improvements
Experience in running the end-to-end sales process across Enterprise size customers, supporting the team to identify, close and deliver solutions across Cloud, Data and Security
Natural ability to influence senior leaders and board members
Exceptional communicator, skilled in engaging presentations, negotiations, escalation resolution, and Exec forums

Job Responsibility

Lead and execute the customer success account management growth targets across Tier 3,4 & 5 customers
Lead and drive the end-to-end customer experience for post-sale account management with a keen eye on NRR
Act as the voice of the customer at a senior manager level
Ensure all post-deal customer activities from handover of upsell opportunities won to renewals are executed to meet or excel customer expectations
Influence the business forecast for renewals and upsell
Drive customer culture across the department as the customer champion improving revenue growth, driving retention, and growing long-term partnerships
Reduce customer churn
Coach the team to drive value-driven and strategic conversations with customers
Provide an escalation route
Ensure solutions and products proposed to customers are fit for purpose

What we offer

25 days’ holiday
Buy up to 5 more days holiday
Birthday off
Extra celebration day
5 days’ additional holiday in the year you get married
5 volunteer days
Private health insurance
Pension contribution match
4 x life assurance
Flexible working

Fulltime

Team Manager

Dynamic leader with a passion for people management to support through a period ...

Location

United Kingdom , Whitstable

Salary:

18.50 - 22.00 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

Proven experience in Team Management or Leadership roles
Exceptional communication skills that foster positive relationships
A proactive attitude and a knack for problem-solving
The ability to lead with empathy and inspire your team

Job Responsibility

Lead with Excellence: Manage and inspire a large team of up to 50 staff members
Be the Go-To Person: Address day-to-day staff queries and provide support as needed
Handle HR Matters: Manage staff absences and conduct return-to-work interviews
Smart Scheduling: Oversee staff rotas to ensure smooth operations
Keep Everyone Informed: Communicate business updates and developments to the team
Site Management: Tackle site issues like deliveries and facilities concerns
One-on-One Support: Conduct regular 121s to discuss any issues or concerns with team members
Empathetic Leadership: Implement changes thoughtfully and supportively
Customer Advocate: Act as a point of escalation for customer queries or complaints

What we offer

Supportive working environment
Guidance and mentorship from senior operations team
Potential for permanent placement for the right candidate
Vibrant environment where contributions will be recognised and appreciated

Fulltime

Team Manager Terminal

As a Team Manager at Instabee, you will be at the forefront of our operations. Y...

Location

Netherlands , Vianen

Salary:

3000.00 - 3300.00 EUR / Month

Instabee

Expiration Date

Until further notice

Requirements

Proven experience in leading and motivating teams to achieve operational goals and KPIs
Ability to coach, mentor, and develop team members, fostering a culture of growth and collaboration
Strong communication skills to engage with employees, management, and other teams
Expertise in identifying and implementing process improvements to drive operational efficiency
Experience in managing recruitment, onboarding, and performance evaluations
Skilled in conflict resolution and addressing personnel issues in a constructive manner
Ability to work closely with HR and management on complex employee matters
Proven track record in creating a positive and inclusive work environment
Experience in driving continuous improvement initiatives and supporting change management efforts
High level of accountability, professionalism, and a strong sense of ownership in your work

Job Responsibility

Team Leadership & Coaching: Lead and motivate a team, providing coaching and support to ensure peak performance and employee engagement
Collaboration: Work closely with other Team Managers to achieve shared operational goals and ensure consistency across the site and region
Resource Planning & Structuring: Plan and organize team schedules to optimize resource allocation, ensuring efficiency and meeting deadlines
Process Improvement: Actively monitor and address deviations in operational processes to continuously enhance productivity and quality
Performance Management: Conduct regular performance reviews, employee engagement assessments, and follow-ups to ensure employee development and satisfaction
Policy Enforcement: Communicate and ensure compliance with Instabee’s global, central, and local policies and procedures
Conflict Resolution: Address any personnel-related issues, working closely with HR to resolve conflicts or dissatisfaction among team members
Training & Development: Identify training needs and opportunities for employee development, ensuring skills are aligned with operational goals
Change Management: Lead and support the implementation of new processes and changes within the team
Collaboration with HR: Partner with HR to handle complex personnel issues and support staff retention strategies

What we offer

26 vacation days per year (based on full-time)
8% employer-paid pension (no personal contribution needed)
Travel reimbursement if you live outside Amsterdam
Well-being allowance (€25 per month)
Yearly holiday allowance of 8%

Fulltime

Field Team Manager

The Field Team Manager is responsible for supporting clinical field team members...

Location

United States , Overland Park

Salary:

Not provided

Aria Care Partners

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent
2-3 years’ experience preferred
Management experience preferred
Dental office management preferred
Problem solving
Customer service
Planning/organizing
Quality control/Attention to detail
Adaptability
Dependability

Job Responsibility

Ongoing performance management of all direct reports
Conduct and document disciplinary action as needed, up to and including terminations
Conduct 1:1’s with field team members
Collaborate with the Dental Support Specialist to ensure timesheets and expenses are approved according to company guidelines
Collaborate with the Clinical Support Managers to ensure appropriate staffing levels are maintained
Coordinate ongoing training for existing field team members with Dental Systems Trainer
Interview and participate in hiring process for new field team members
Remain accessible to field team members throughout the day
Perform other duties as necessary

What we offer

PTO and Paid Holidays for FT Employees
401k Retirement Plan with a Company Match
Insurance programs including medical, dental, vision, company match for your HSA, FSA, company-paid EAP, and life and disability insurance, and more.

Fulltime

Gucci Team Manager

If you are a Dream-maker, this is the place for you. Together, we’ll create the ...

Location

United States of America , Sunrise

Salary:

Not provided

Groupe Kering

Expiration Date

Until further notice

Requirements

Minimum of 2-4 years of sales management experience in retail, luxury retail, or service-related industry
A Bachelor’s Degree in a related field is preferred
Ability to analyze selling reports, identify business trends, and react quickly to the needs of the business
Proven ability to drive positive client experiences that build loyalty and deliver measurable results
Ability to manage competing priorities in a fast-paced environment
Proficiency with Microsoft Office software including Word, Excel, PowerPoint, Outlook
Industry awareness and strong business acumen
Strong verbal and written communication skills and excellent organizational skills
Passion for the fashion industry
Ability to inspire and influence a team, with an entrepreneurial vision, and high level of integrity and professionalism

Job Responsibility

Lead and inspire a dedicated team of Client Advisors to deliver the highest performance through a customer centric attitude
Lead from the selling floor, delivering real time coaching and feedback to achieve business and product category goals
Develop and grow the talent within your team
Represent the brand as a Gucci Ambassador by promoting the Gucci Values and Amplifiers of the brand within the marketplace
Working on the selling floor, you will be in constant contact with your team, supporting and coaching where needed, ensuring a consistent client experience
Provide support and regular feedback to Client Advisors to ensure their development is ongoing and their motivation and sense of engagement is high
Support opening and closing of the store as Manager on Duty providing leadership and guidance to all Client Advisors on shift
Lead morning briefings as and when required, delivering key business communication and daily objectives
Develop and lead cross category focus, ensuring your team can and do sell all categories across all floors
Conduct regular and monthly performance conversations, discussing results, opportunities and developing action plans

Fulltime

Port Delivery Team Manager

Join our Customer Operations Team in Sydney as a Port Delivery Team Manager - Tu...

Location

Australia , Sydney

Salary:

Not provided

TUI

Expiration Date

Until further notice

Requirements

High capacity to manage a team to deliver results
Comfortable leading change and resilient to ambiguity or setbacks
Must be available to work on weekends and/or holidays
Solve problems independently and/or make suggestions how to improve ways of working & drive our digital culture
Agility to juggle strategic priorities/projects whilst delivering day-to-day operational logistics
A genuinely helpful, flexible and professional personality
Excellent communication skills, both verbal and written, in English
Full driver’s license and vehicle is a requirement for this role

Job Responsibility

Managing and leading a team of direct reports, ensuring efficient and effective processes at the Ports (Turnaround)
Guarantee proper level of resources to deliver operations and manage staffing accordingly to the needs of each operation
Responsible to develop and maintain continuous communication with the cruise ships and both internal and external stakeholders, including Port Authorities
Work closely with the Key Account Managers to ensure a good commercial relationship with Cruise Lines
Oversees and manages operations incidents in the Port(s) and reviewing that there is no impact in the delivery of the operation
Ensure operations changes at the pier are managed to the detail and suppliers receive last minute changes or requests

What we offer

Competitive salary package
Pay for all training days completed plus free access to our TUI Learning Hub, TUI Skills Academy & language lessons
Get involved with charity and sustainability initiatives like the TUI Care Foundation and complimentary access to our dedicated WeCare Team & 24/7 Wellbeing Hub
Growth opportunities tailored to your unique skills and expertise

Fulltime

Team Manager

Team Manager – Customer Services. We want a dedicated and people-focused Team Le...

Location

United Kingdom , Exeter

Salary:

26349.00 GBP / Year

Foundever

Expiration Date

Until further notice

Requirements

Evidence of effective interpersonal, coaching/supervisory skills
Previous experience working in a call centre environment is essential
Excellent telephone, computer/keyboard, verbal and written communication skills
Good numeric and verbal reasoning skills
Effective problem-solving skills
Performance Management skills
Client/customer management skills
A clear criminal background check

Job Responsibility

Lead and coach a team to meet and exceed business objectives, ensuring that financial, operational and quality metrics are consistently achieved
Follow a process of continuous review and proactive management of absenteeism and attrition for all Advisors
Continually review and monitor work performance of all Advisors against agreed KPI’s
Ensure Advisors are recognized and rewarded for outstanding achievements/performance in line with company mission and values
Facilitate a culture of open and honest two-way communication with all team members
Ensure action from employee satisfaction surveys are implemented and continuously reviewed
Coach, develop and motivate Advisors by providing the skills and knowledge to perform their job
Ensure appropriate actions are taken to improve client satisfaction survey scores

Fulltime

IT Team Manager

Social Value Portal Ltd

Location:
United Kingdom , City of London

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 31, 2026

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