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Make your mark in an IT leadership role that operates in a 100% cloud environment – no on-prem infrastructure! Location: Bendigo, Central Victoria. Employment Type: Full-time, permanent. Award: The role is classified under the Social, Community, Home Care and Disability Services Industry Award Level 6. Starting Salary: $110,102 per year plus superannuation and access to salary packaging benefits. As our IT Team Leader, you will: Oversee the IT Services Technology Stream, including the IT helpdesk, all IT infrastructure, and the management of Level 3 incidents and service requests; Support and mentor the IT Services Team; Manage technology projects and minor system changes; Support the Head of Technology in delivering continuous IT innovation and advancements.
Job Responsibility:
Oversee the IT Services Technology Stream, including the IT helpdesk, all IT infrastructure, and the management of Level 3 incidents and service requests
Support and mentor the IT Services Team
Manage technology projects and minor system changes
Support the Head of Technology in delivering continuous IT innovation and advancements
Requirements:
Demonstrated expertise in managing enterprise infrastructure, including Windows Server, Active Directory/Entra ID, DNS/DHCP, Group Policy, virtualisation (VMware/Hyper-V), storage, and backup/DR systems, consistently improving availability, performance, and resilience across production environments
2+ years of experience with Intune/Endpoint Manager, Autopilot, compliance policies, application packaging, update rings, and device security baselines
Demonstrated deep knowledge of identity and access management, including Entra ID, Single Sign-On (SSO), conditional access, multi-factor authentication (MFA), role-based access control (RBAC), and privileged identity management, ensuring secure, compliant, and efficient user access across the organisation
Proven ability to design, implement, and operate Microsoft 365 services (Exchange Online, SharePoint, Teams, Defender, Purview) and Azure environments (IaaS, PaaS, VNets, NSGs, Azure Backup/ASR, Azure Monitor), leveraging automation through PowerShell to optimise efficiency, reliability, and security. Cyber Security & Zero Trust Controls
Demonstrated capability in implementing and operating security controls across on-prem and cloud: patch and vulnerability management, endpoint detection & response
Sound organisational, planning and time management skills
Excellent verbal and written communication skills, with the ability to liaise with both internal and external stakeholders
2+ years of experience serving as a Level 3 escalation point, providing mentorship to L1–L2 administrators, enhancing ITIL practices(change, incident, problem), and driving the adoption of technical standards and best practices
What we offer:
Increase your take home pay through Salary Packaging
Fitness Passport
Flare
Employee Assistance Program (EAP)
Workplace Giving Program
generous leave entitlements
Flexibility to support work life-balance and wellbeing
A diverse and inclusive workplace
Growth and development – take advantage of various learning opportunities