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IT Systems Technician

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JR Automation

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Location:
United States , Holland

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Category:
IT - Software Development

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Contract Type:
Employment contract

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Salary:

21.00 - 25.00 USD / Hour
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Job Description:

JR Automation, a Hitachi Group Company, is driven to deliver customer success worldwide. We provide intelligent automated manufacturing and distribution technology solutions that transform how the world's leading manufacturers make and distribute products. Our strength is our people and we’re always looking to get stronger across North America, Europe, and Asia. Join us as a Systems Tech in Holland, MI as we work together to bring innovative automation solutions to life. As an IT Systems Technician, you will be responsible for the maintenance and upkeep of computers, hardware, and software within the company. You will work within our ticket system to assist employees/customers as needed. Outside of day-to-day tasks, you will have the opportunity to work with our greater IT team to tackle corporate initiatives.

Job Responsibility:

  • Maintain and assist in the maintenance and upkeep of computers, hardware, and software within the company
  • Work within a ticket system to assist employees/customers as needed with various tasks related to company hardware/software/infrastructure
  • Research, identify, troubleshoot and resolve a variety of computer issues relative to hardware and operating system issues
  • Be extremely flexible and can work with little direction and/or adjust to changing needs
  • Help maintain computer and inventory lists, stock lists and other supported applications IT will use in the management of the computer systems
  • Imaging and deployment of system rotation schedule
  • Become involved with user training and promotion of internal applications
  • Develop and maintain positive relationships with all employees and look for ways to maintain productivity
  • Adapt to various sets of tasks regardless of knowledge and/or skills on the task
  • Assist Engineers as needed with various tasks and projects
  • Promote positive change within the organization and adapt to changes taking place
  • Emphasis on attendance, dependency, efficient time management and punctuality
  • Be available for 24-hour on-call rotation schedule (every 7-8 weeks)
  • Support machine installation and commissioning at customer sites as needed (may require occasional travel)

Requirements:

  • Associates Degree or equivalent
  • 2 years of related experience and/or training
  • Environment & Desktop and Printer support
  • CAD experience preferred
  • Microsoft Certified Systems Administrator preferred
  • ITIL V4 experience/certification a plus
  • Microsoft Certified (MCTS) or MCITP in Desktop Support
  • Proficient with MS Office, PC Troubleshooting and repair skills (software/hardware)
  • Maintenance of Windows 7 and Windows 10 (x86 and x64) in professional corporate environment
  • Active Directory tasks such as user email and domain account management
  • Must be able to communicate clearly and effectively with customers and employees
  • Must be able to drive a vehicle on public roadways
  • Must be able to lift 50 – 70 lbs

Nice to have:

  • CAD experience
  • Microsoft Certified Systems Administrator
  • ITIL V4 experience/certification
What we offer:
  • Competitive wages
  • medical benefits starting your first day
  • paid parental leave
  • Opportunity to work on customized, 1-of-1 automation projects
  • Collaborative, engineering-driven environment
  • Career growth and skill development opportunities
  • A role where craftsmanship and quality truly matter
  • Work with cutting edge and innovative technologies

Additional Information:

Job Posted:
April 23, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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