IT Systems Support Job at Office Angels (Uckfield)

IT Systems Support

Our client, a growing software business, is offering an excellent opportunity fo...

Location

United Kingdom , Uckfield

Salary:

24000.00 - 30000.00 GBP / Month

Office Angels

Expiration Date

Until further notice

Requirements

Knowledge and experience in Microsoft client/server environments
knowledge in Microsoft SQL
networking technologies
IT qualification or previous experience in an IT role
driving licence and access to a car

Job Responsibility

Provide remote technical assistance regarding bespoke business management software systems to clients
provide technical support to existing customers in use of a bespoke eCommerce platform
administer basic SQL databases
assist and train existing customers on-site when required
install, configure, and diagnose desktop PCs and servers
manage client, server, and network security
configure and support multi-site LAN, WAN, and VOIP systems
offer technical support for bespoke eCommerce platform

What we offer

20 days annual leave + Bank Holidays
parking
pension
social team events
casual dress
company sickness pay

Fulltime

IT Support Executive / IT Support Officer

We are looking for a motivated IT Support Executive/ IT Support Officer to suppo...

Location

Sri Lanka , Colombo

Salary:

Not provided

Carnage Merchandise (Pvt) Ltd

Expiration Date

Until further notice

Requirements

Basic to intermediate knowledge of IT systems and troubleshooting
Experience working with ERP systems will be an advantage
Knowledge of coding or programming will be considered an added advantage
Advanced knowledge of Microsoft Office (Excel, Word, PowerPoint)
Strong problem-solving and communication skills
Ability to work independently and handle multiple tasks
Diploma or Degree in Information Technology, Computer Science, or a related field
1–2 years of experience in a similar IT support role is preferred (fresh graduates with strong skills are encouraged to apply)

Job Responsibility

Troubleshoot and resolve daily IT-related issues
Provide technical support to users across the organization
Manage and maintain company hardware and software
Ensure system availability and smooth IT operations
Assist with maintaining and updating IT documentation
Support ERP system-related tasks when required
Coordinate with external vendors when necessary
Be available for IT support during weekends

Fulltime

IT Systems Support Officer

Chemist Warehouse New Zealand is seeking an experienced IT Systems Support Offic...

Location

New Zealand , Auckland

Salary:

Not provided

Chemist Warehouse

Expiration Date

Until further notice

Requirements

Minimum 3 years' experience in Application Support, Systems Support, Software Support, or a similar IT Operations role
Experience supporting business-critical applications in a medium to large enterprise environment
Proven ability to troubleshoot and resolve complex production issues across multiple systems
Strong analytical and problem-solving skills with the ability to investigate issues independently
Experience working with incident, problem, and change management processes
Strong customer service and stakeholder management skills
Ability to communicate effectively with both technical and non-technical audiences
Experience creating and maintaining technical documentation and support procedures
Strong attention to detail and ability to manage competing priorities

Job Responsibility

Provide second-level support for New Zealand-specific applications and business systems
Investigate, troubleshoot, and resolve complex application and system issues within agreed service levels
Act as a key support contact for assigned applications and services
Coordinate incident resolution across internal teams, vendors, and external service providers
Perform root cause analysis and implement preventative measures to reduce recurring issues
Monitor application health, performance, and availability
Support system upgrades, releases, deployments, and enhancement initiatives
Work closely with business stakeholders to understand operational requirements and translate them into support outcomes
Maintain accurate documentation, support procedures, and knowledge articles
Contribute to continuous improvement initiatives that enhance service quality, system resilience, and operational efficiency

Fulltime

IT Systems & Support Specialist

Potential Responsibilities: Provide Tier 1/Tier 2 support across hardware, softw...

Location

United States , Charlotte

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience in IT support, desktop support, or systems administration
Knowledge of Windows environments and Microsoft technologies

Job Responsibility

Provide Tier 1/Tier 2 support across hardware, software, and cloud environments
Support Microsoft 365, Active Directory, and endpoint management tools
Troubleshoot user access, connectivity, and workstation issues
Assist with system upgrades, deployments, and technical projects
Maintain accurate documentation within ticketing platforms
Work closely with infrastructure, networking, and security teams

What we offer

Medical
vision
dental
life and disability insurance
401(k) plan
free online training

IT Systems Support & Documentation Specialist (SharePoint)

Location

Poland

Salary:

80.00 - 120.00 PLN / Hour

Devire

Expiration Date

Until further notice

Requirements

Mastery of Sharepoint and Sharepoint platform-specific tools
Expertise in preparation and distribution of systems and projects documentation
Exceptional collaborative skills
Versatility in technologies and platforms
Experienced in preparing meetings, documentation, managing correspondence and typing in data into electronic systems
Proficient in using MS Office tools and office automation
Basic knowledge of ICT terminology and concepts
Knowledge of data manipulation tools and scripting
Systematic worker
Ability to communicate clearly with technical and non-technical audiences

Job Responsibility

Preparing, printing, and distributing systems and projects documentation
Registering formal documents in electronic systems
Providing operators support to software system users
Managing correspondence and its register
Producing reports
Filling out databases based on paper documents or other electronic repositories
Testing the systems
Correcting and cleansing the content of electronic repositories

What we offer

Additional benefits package (medical healthcare, sports membership, etc.)

IT Systems Support Technician

Join a growing software business as an IT Support Technician, where you'll recei...

Location

United Kingdom , Uckfield

Salary:

25000.00 - 29000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Some experience or education in IT (qualification or previous role preferred)
Knowledge of Microsoft environments, networking, and SQL
Strong communication skills and a willingness to learn
Full driving licence and access to a car (occasional travel required to clients with implementation team, expenses covered)

Job Responsibility

Provide remote and on-site support for bespoke business management and eCommerce software
Install, configure, and troubleshoot desktop PCs and servers
Manage SQL databases and client/server/network security
Configure LAN, WAN, and VOIP systems
Deliver training and support to customers as needed

What we offer

20 days annual leave + bank holidays
Pension scheme
Free parking
Casual dress
Social team events
Company sickness pay

Fulltime

IT Systems Support Officer

We are seeking an experienced IT Systems Support Officer to join our Application...

Location

New Zealand

Salary:

Not provided

Chemist Warehouse

Expiration Date

Until further notice

Requirements

Proven ability to understand, support, and troubleshoot complex IT systems
Strong customer service skills with a focus on delivering timely, high-quality support
Excellent technical and problem-solving capabilities
Ability to interpret business and technical requirements
Experience following documentation procedures and standards
Ability to produce clear, accurate documentation aligned with organisational templates and guidelines

Job Responsibility

Provide second-level support for New Zealand-specific IT applications and systems
Troubleshoot, diagnose, and resolve application and system issues in a timely manner
Work closely with stores, internal teams, vendors, and technical stakeholders
Monitor system performance and proactively identify potential issues
Assist with system enhancements, upgrades, and deployments
Maintain documentation, processes, and knowledge bases
Contribute to improving system stability, scalability, and resilience
Ensure support services meet agreed service levels and quality standards

Fulltime

IT Systems & Network Support Specialist

We are seeking a skilled IT Systems & Network Support Specialist to join our tea...

Location

United States , San Diego

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Strong networking fundamentals: TCP/IP, DNS/DHCP, VLANs, routing, VPN, Wi‑Fi troubleshooting
Multi-site support experience and ISP coordination
Solid ticketing discipline (Zendesk preferred): clear notes, prioritization, escalation, SLA awareness
Server maintenance: Windows Server basics (patching, services, file/print, permissions, backups/restore awareness)
Storage fundamentals (file shares, NAS/SAN basics, access permissions, backup awareness)
Microsoft 365 administration: user lifecycle, Exchange/Teams basics, licensing, access management
Application and device deployment via Intune and Jamf (application packaging, policy deployment, device provisioning)
Ability to write clear change documentation (impact, steps, validation, rollback)
Comfortable leading small rollouts (network changes, device refreshes, app deployments, etc.)

Job Responsibility

Deliver reliable support and maintenance for core infrastructure: network, server, and storage systems, ensuring stability and end-user satisfaction
Troubleshoot and resolve issues related to TCP/IP, DNS, DHCP, VLANs, routing, VPNs, and Wi-Fi across multiple business sites
Manage ticketing efficiently using Zendesk or similar tools, including clear documentation, proper prioritization, escalation, and adherence to SLAs
Coordinate with Internet Service Providers (ISPs) for circuit installs, outages, and upgrades impacting multiple locations
Perform basic Windows Server maintenance (patching, managing services, file/print permissions, backup/restore procedures)
Support storage infrastructure (file share/NAS/SAN administration, access permissions, backup awareness)
Administer Microsoft 365 (user lifecycle, Exchange/Teams, licensing, access management)
Deploy and manage devices and applications via Intune and Jamf, including packaging, policy enforcement, and device provisioning
Develop clear technical change documentation for rollouts, including impact analysis, rollback, and validation steps
Lead and execute smaller-scale rollouts (network configuration changes, hardware refreshes, application deployments) with minimal supervision

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan
free online training

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IT Systems Support

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