IT Systems Support Technician Job at Office Angels (Uckfield)

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IT Support Technician (Tier 3)

Games Workshop has an exciting opportunity for a proactive and resourceful Tier ...

Location

United States , Memphis

Salary:

Not provided

Games Workshop

Expiration Date

June 22, 2026

Requirements

Experience supporting users via an ITSM helpdesk application in an enterprise environment, including experience supporting remote users across varying time zones
Strong knowledge of Windows Operating Systems, Server Technologies, Active Directory, and Group Policy
Robust network troubleshooting skills for routers, switches, wireless access points, firewalls, WAN, and LAN, alongside a solid understanding of DHCP, DNS, TCP/IP, VPN, VOIP telephony, and virtualization
Experience supporting retail stores, warehousing, and distribution networks
Familiarity with Microsoft Office, D365, Google Workspace administration, and VMware
Experience building and maintaining network images using Windows MDT

Job Responsibility

Serve as the highest escalation point within the Service Desk
Triage, track, and document the full lifecycle of advanced incidents through to final resolution
Monitor, maintain, and support core systems, hardware, and infrastructure to ensure alignment with security standards and service level targets
Identify opportunities for continuous improvement
Handle administrative support duties as requested by the IT Manager
Participate in the out-of-hours technical response rota to handle critical incidents
Help deliver key service initiatives, operational changes, and technical project workstreams
Contribute significantly to technical knowledge library
Provide targeted training and mentorship to Tier I and Tier II technicians
Assist with Major Incident management as needed

What we offer

4 weeks’ vacation per year
12 additional public holidays paid off
Full health, dental, and eye coverage
401K with a matching 3% match
Profit share bonus (subject to GW meeting profit targets)
Option to join Share Save scheme
Staff discount of between 25% and 50% on our products

Fulltime

IT Support Technician

We are looking for an IT Support Technician to support retail technology operati...

Location

United States , Bolingbrook

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience working with computer hardware and associated peripheral devices in a support or technician role
Familiarity with Apple devices, including setup and basic issue resolution for iPads or similar hardware
Knowledge of PC hardware preparation, installation, and replacement processes
Ability to manage inventory details, ticket updates, and deployment records with strong accuracy and attention to detail
Experience using Excel and service management platforms such as ServiceNow
Comfortable coordinating with multiple stakeholder groups, including end users, outside technicians, and internal IT staff
Basic troubleshooting skills for retail technology, payment hardware, scanners, and security-related equipment
Strong communication skills and a team-oriented approach in a fast-paced support environment

Job Responsibility

Prepare and configure technology equipment for use in retail locations, ensuring devices are ready for deployment
Package and send replacement hardware to stores and field technicians in a timely and accurate manner
Maintain organized records for inventory, service requests, and deployment activity using Excel and ServiceNow
Provide setup and basic troubleshooting support for retail devices and related hardware issues
Support store technology including iPads, point-of-sale and payment equipment, scanners, and camera or security systems
Work closely with store personnel, third-party technicians, and internal IT teams to coordinate support needs and device distribution
Assist with tracking hardware movement and deployment progress to help keep operational timelines on schedule
Contribute to a collaborative support team environment where communication, dependability, and strong interpersonal skills are important

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

IT Support Technician

We are looking for an IT Support Technician to support desktop hardware, periphe...

Location

United States , Phoenix

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Hands-on experience supporting computer hardware and associated peripheral equipment
Working knowledge of desktop setup, hardware replacement, and physical device troubleshooting
Familiarity with cable installation and structured workstation connectivity practices
Experience working with Dell Technologies equipment in a support or deployment capacity
Ability to assist with Apple device setup, support, and basic hardware-related problem resolution
Strong organizational skills and the ability to manage multiple technical tasks with attention to detail

Job Responsibility

Install, configure, and maintain desktop computers, monitors, docking stations, and related hardware for end users
Troubleshoot physical device issues involving workstations, peripherals, and connectivity components to restore functionality quickly
Set up and organize cabling for computer equipment to ensure safe, clean, and reliable workstation installations
Provide technical support for Dell-based systems and Apple devices, including basic diagnosis, replacement, and configuration tasks
Perform hardware upgrades, part swaps, and equipment deployments in accordance with operational needs
Document completed service activity, equipment changes, and recurring technical issues to support ongoing maintenance efforts

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan
Free online training

Fulltime

It Support Technician

Amentum is seeking an IT Support Technician in San Diego, CA to support our DHS ...

Location

United States , San Diego

Salary:

33.00 - 35.00 USD / Hour

Amentum

Expiration Date

Until further notice

Requirements

Associates Degree, and at least 1 year of IT help desk support experience
Or High school diploma/GED, and at least 3 years of IT help desk support experience
Hands-on experience with providing network, computer, server, device imaging/encryption, mobile, server and backup support
Experience using the ServiceNow ticketing system (or similar ticketing system)
Experience with the Microsoft Windows 11 operating system
Experience with Microsoft Office365, including Microsoft Teams
Experience with end-point management and reporting tools (SCCM, Bomgar, Zscaler, and PowerShell scripting)
Familiarity with the ITIL process
Good technical writing, presentation, and documentation skills
Must be able and willing to perform physically demanding tasks, such as bending, kneeling, stretching, crawling, lifting, or moving up to 50 lbs.

Job Responsibility

Provide LAN administrator support with the installation, configuration and maintenance of network communication devices, servers, network storage arrays and tape backup units
Provide support of network attached devices such as computers, printers, fax machines, biometric devices, electrocardiograms, x-ray machines, smart display, and sensors. Also provide support of mobile and wireless devices to include smartphones, tablets, and hotspots
Assist in testing, applying, and maintaining server configurations and related security patches, as well as maintaining and checking the health of systems and backups to include restore testing
Monitors ITSM (ServiceNow) assignment groups and applies troubleshooting needed to resolve tickets
Conduct or provide new equipment deployments and/or requested deployment support, including installation and maintenance of video teleconferencing infrastructure
Responsible for understanding the needs of the customers and the realities of commercially available IT products and creating requirements that will allow implementation by the architecture and engineering team and COTS products
Participate in pre-scheduled after-hours support of weekly on-call rotation and/or as a team member supporting special projects or events

What we offer

Health, dental, and vision insurance
Paid time off and holidays
Retirement benefits (including 401(k) matching)
Educational reimbursement
Parental leave
Employee stock purchase plan
Tax-saving options
Disability and life insurance
Pet insurance

Fulltime

IT Support Technician

Arcfield is seeking a qualified individual for an IT Help Desk Support Technicia...

Location

United States , Newport

Salary:

44836.89 - 77962.65 USD / Year

Arcfield

Expiration Date

Until further notice

Requirements

HS and 4-5 years experience
Position requires an active Secret-level security clearance

Job Responsibility

Provide support with regards to Information Technology (IT) and Information Assurance (IA)/Cybersecurity requirements and security of information systems
Excellent customer service, interpersonal, communication skills in order to provide technical and product support
Proficient in information technology and operations management
Gather feedback for and implement continuous improvement
Support special projects related to client support and operations related activities
Work with development teams to improve overall processes
Work with external vendors as required
Attend all meetings as applicable and provide necessary feedback when prompted
Ability to work independently on problems and projects
Demonstrate attention to detail in planning, preparing and developing procedures, process documents and other forms of documentation

What we offer

Health Insurance
Life Insurance
Paid Time Off
Holiday Pay
Short Term and Long-Term Disability
Retirement and Savings
Learning and Development opportunities
wellness programs

Fulltime

It Support Technician

Location

United States , Atlanta

Salary:

50000.00 - 57000.00 USD / Year

Radancy

Expiration Date

Until further notice

Requirements

Must have experience supporting Apple Mac environments and Mac OSX
Demonstrated experience with PC configurations and the installation/maintenance of desktop applications
Experience with remote support solutions
Experience with WAN/LAN hardware, racking of server and network equipment, and phone/network wiring

Job Responsibility

Research, resolve, and respond to all customer issues and inquiries received via phone, email, or in person in accordance with current standards and procedures
Deploy and re-image workstations (Mac & PC) for new and existing users
Troubleshoot workstation hardware and software problems
Perform hardware repairs when needed
Maintain asset inventory of equipment for site (PCs, printers, servers, etc.)
Maintain cleanliness and organization of local office server room
Configure and administer local phone system and coordinate wiring within network switch closet
Be the local expert for all technology related issues
Provide technical support for Macintosh hardware and OS
Share job responsibilities and knowledge within the Team

What we offer

Comprehensive medical coverage, with dental, vision and life insurance
Competitive 401(k) plan with employer matching
Unlimited flexible time off (FTO)
World-class training that keeps you at the forefront of innovation

Fulltime

It Support Technician

IT Support Technician – Bessemer Management IT Support Technician Bessemer Man...

Location

United States , Cleveland

Salary:

Not provided

Engage Cleveland

Expiration Date

Until further notice

Requirements

Bachelor's degree or equivalent work experience in a related position
Strong technical skills in addition to desktop and server administration experience
Proficiency in Windows-based operating systems and MS Office
Exceptional multi-tasking and organizational skills
Ability to work in a collaborative, team environment where you will interact with a variety of people, including customers, terminals, co-workers, and internal departments
Strong communication skills with the ability to recognize and appropriately respond to tone in phone and email correspondence

Job Responsibility

Troubleshooting software and hardware issues on desktops, laptops, and mobile phones
Interacting with end users to independently resolve problems concerning system function
Installing/configuring/maintaining enterprise software
PC configuration and regular maintenance of PCs
Update customers regularly on ongoing trouble tickets
Creating/modifying documentation for new and changing processes
Establish, build, and maintain good working client relationships

What we offer

Performance-based bonus plan
Complete benefits package including medical, dental, vision, and life insurances
401(k) with company match
Vacation and holiday pay
Paid parental leave

Fulltime

IT Support Technician

We are looking for an IT Support Technician to join a non-profit organization in...

Location

United States , North Charleston

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Hands-on experience in IT support, help desk, desktop support, or device deployment environments
Working knowledge of Cisco technologies and familiarity with Meraki-managed environments
Experience supporting Apple devices, Mac computers, and other end-user hardware in a detail-focused setting
Practical understanding of Microsoft systems, including Windows configuration, upgrades, and troubleshooting
Familiarity with Active Directory and common user account or access support tasks
Ability to manage hardware inventory, device setup, and configuration management activities with accuracy
Experience with deployments, imaging, and preparing devices for large-scale end-user use
Strong organizational skills and the ability to work efficiently within a short-term 4-6 week assignment

Job Responsibility

Provide onsite technical support for campus devices and classroom technology, ensuring equipment is ready for staff and student use
Organize, track, and maintain inventory for laptops, tablets, carts, cabinets, displays, and related hardware across assigned areas
Perform basic device repairs and troubleshooting for equipment such as iPads, Chromebooks, projectors, smart boards, and other instructional tools
Prepare and configure machines for deployment, including imaging devices to required district specifications and applying necessary setup standards
Complete operating system and software updates, including Windows 11 upgrade activities, to keep systems current and functional
Assist with classroom-by-classroom technology preparation to support summer reset activities and campus readiness goals
Work with campus IT leadership and administrative staff to resolve support issues tied to front office operations and student data access needs
Support network-connected environments that include technologies such as Cisco and Meraki, escalating more complex issues when needed

What we offer

Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance
Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan

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IT Systems Support Technician

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