CrawlJobs Logo

IT Systems Support Technician

https://www.office-angels.com Logo

Office Angels

Location Icon

Location:
United Kingdom , Uckfield

Category Icon

Job Type Icon

Contract Type:
Employment contract

Salary Icon

Salary:

25000.00 - 29000.00 GBP / Year

Job Description:

Join a growing software business as an IT Support Technician, where you'll receive hands-on training and be part of a friendly, collaborative team. You'll provide technical support to clients across the UK, resolving software, hardware, and network issues.

Job Responsibility:

  • Provide remote and on-site support for bespoke business management and eCommerce software
  • Install, configure, and troubleshoot desktop PCs and servers
  • Manage SQL databases and client/server/network security
  • Configure LAN, WAN, and VOIP systems
  • Deliver training and support to customers as needed

Requirements:

  • Some experience or education in IT (qualification or previous role preferred)
  • Knowledge of Microsoft environments, networking, and SQL
  • Strong communication skills and a willingness to learn
  • Full driving licence and access to a car (occasional travel required to clients with implementation team, expenses covered)
What we offer:
  • 20 days annual leave + bank holidays
  • Pension scheme
  • Free parking
  • Casual dress
  • Social team events
  • Company sickness pay

Additional Information:

Job Posted:
July 10, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for IT Systems Support Technician

Systems Support Technician

We are seeking a proactive and technically skilled Systems Support Technician to...
Location
Location
United Kingdom , Brentwood
Salary
Salary:
27500.00 GBP / Year
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in IT support, particularly with Windows environments
  • Familiarity with virtualisation technologies (e.g., VMWare)
  • Strong understanding of Active Directory and Exchange administration
  • Excellent problem-solving and communication skills
  • Willingness to travel and support remote offices
  • Must be a car driver with access to your own vehicle
Job Responsibility
Job Responsibility
  • Install, configure, and maintain Windows 10 and Windows 11 desktop environments
  • Provide 1st and 2nd line support via the IT Service Desk
  • Support users in both physical and virtualised (VMWare) environments
  • Configure and install hardware and software for desktop and mobile devices
  • Ensure communication systems operate efficiently and resolve incidents promptly
  • Administer user accounts in Active Directory and Exchange, managing permissions and access to confidential data
  • Provide remote support and travel between locations when required
  • Support enterprise messaging systems (Microsoft Exchange) and unified communications (Mitel)
  • Perform additional tasks as required by departmental and business needs
What we offer
What we offer
  • 25 days holiday + Bank Holidays
  • company pension
  • private medical insurance
  • life assurance scheme
  • additional payment and long service days after 5 years' service
  • EAP service (free counselling and guidance for employees)
  • Fulltime
Read More
Arrow Right

Systems Support Technician

We are seeking a proactive and technically skilled Systems Support Technician to...
Location
Location
United Kingdom , Brentwood
Salary
Salary:
27500.00 GBP / Year
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in IT support, particularly with Windows environments
  • familiarity with virtualisation technologies (e.g., VMWare)
  • strong understanding of Active Directory and Exchange administration
  • excellent problem-solving and communication skills
  • willingness to travel and support remote offices
Job Responsibility
Job Responsibility
  • Install, configure, and maintain Windows 10 and Windows 11 desktop environments
  • provide 1st and 2nd line support via the IT Service Desk
  • support users in both physical and virtualised (VMWare) environments
  • configure and install hardware and software for desktop and mobile devices
  • ensure communication systems operate efficiently and resolve incidents promptly
  • administer user accounts in Active Directory and Exchange, managing permissions and access to confidential data
  • provide remote support and travel between locations when required
  • support enterprise messaging systems (Microsoft Exchange) and unified communications (Mitel)
  • perform additional tasks as required by departmental and business needs
What we offer
What we offer
  • 25 days holiday + Bank Holidays
  • company pension
  • private medical insurance
  • life assurance scheme
  • additional payment and long service days after 5 years' service
  • EAP service (free counselling and guidance for employees)
  • Fulltime
Read More
Arrow Right

Lead Information Technology System Support & Development Technician

We have an immediate opening for a full-time position for a Lead Information Tec...
Location
Location
United States
Salary
Salary:
Not provided
smartofficesandsmarthomes.com Logo
Smart Offices Smart Homes
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • College level education or equivalent
  • Strong verbal and written communication skills
  • Demonstrated ability to organize and manage multiple tasks and timelines in a team setting
  • Previous customer support experience
  • IT work experience installing, maintaining and repairing computers, networks, and peripherals
  • In-depth knowledge of IT hardware and software applications
  • Working knowledge with both Apple and Windows platforms
  • Multiple CompTIA+ and Microsoft certifications
  • Basic leadership skills for individuals on the team
  • Ability to determine formats, approaches, content, levels, and mediums to effectively meet objectives within budgetary constraints, utilizing research, knowledge, and training
Job Responsibility
Job Responsibility
  • Design networks and select correct hardware and software for applications
  • Install and upgrade computers, servers, and peripherals
  • Install network cabling, switches, routers, wireless access points and bridges
  • Relocate, transport and bench test computer hardware, peripherals and equipment as needed
  • Install and configure Windows / Apple software as needed
  • Service and update equipment according to established preventive maintenance schedule
  • Follow established safety procedures and techniques to perform job duties
  • Maintain accurate records of time and materials required to perform repairs and service
  • Provide leadership and training for technicians and other engineers
What we offer
What we offer
  • Medical benefits
  • Dental
  • Profit Sharing
  • Fulltime
Read More
Arrow Right

MS Dynamics NAV Support Technician with Systems Development

Aspinal of London are looking for an experienced Microsoft Dynamics NAV 2017 Sup...
Location
Location
United Kingdom , Fernhurst
Salary
Salary:
Not provided
aspinaloflondon.com Logo
Aspinal of London
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of hands-on experience with Microsoft Dynamics NAV (ideally NAV 2017, but earlier versions acceptable)
  • Strong knowledge of core NAV modules: Finance, Sales & Marketing, Purchase, Inventory, and Warehouse
  • Proficiency with C/AL development language for NAV 2017 (basic code review, debugging, and modifications)
  • Solid experience with Microsoft SQL Server: writing queries, investigating data issues, and supporting SSRS/Jet/Power BI reporting
  • Good understanding of NAV permissions and security model (roles, permission sets, security filters)
  • Demonstrated ability to troubleshoot NAV-specific errors (posting issues, table locks, item ledger entries, dimension conflicts, etc.)
  • Strong documentation, communication, and stakeholder management skills
  • Degree in IT, Computer Science, Business Systems, or equivalent practical experience
  • Experience working on a helpdesk
Job Responsibility
Job Responsibility
  • Provide 1st and 2nd line support for Microsoft Dynamics NAV 2017 across all functional areas (Finance, Warehousing, Sales, Purchasing, and Inventory)
  • Investigate, diagnose, and resolve user issues, including: Posting errors, dimension conflicts, and general ledger reconciliation issues
  • Sales order, purchase order, and warehouse process failures
  • Permission set and role-based access issues
  • Perform basic NAV configuration and setup, such as: Chart of Accounts, posting groups, VAT setup
  • Item categories, inventory costing methods, and warehouse locations
  • User roles, permission sets, and security filters
  • Work directly with the SQL Server back-end to investigate data integrity issues, run queries, and support reporting requirements
  • Maintain and troubleshoot C/AL customisations within NAV 2017 (with a view to exposure to AL in future Business Central upgrades)
  • Collaborate with external partners and 3rd line developers on escalated issues and system enhancements
What we offer
What we offer
  • Competitive salary
  • Generous Discount
  • Birthday Day Off
  • Professional growth and training within a supportive, creative team
  • Opportunity to contribute to the development of iconic British luxury products
  • Exposure to the full product lifecycle from concept to launch
  • Fulltime
Read More
Arrow Right

IT Support Technician

IT Service Desk role providing 1st/2nd line support to UK suppliers. Temporary t...
Location
Location
United Kingdom , Basingstoke
Salary
Salary:
13.00 - 13.30 GBP / Hour
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Basic IT knowledge (familiar with O/S systems, Microsoft office, printer configuration, email troubleshooting, Use of Active Directory/Exchange)
  • Fixing issues via phone and remote access to various hardware devices (PCs, laptops, Printers, C&P devices, Audio visual equipment)
  • Fixing issues via phone and remote access to various software programs (K8 Client management, CAD, SAP, Red prairie, RMS Call Management, Microsoft Office)
  • Experience of using call management software
  • Experience of working in a service desk environment
  • Excellent telephone manner and customer service
  • Ability to cope under pressure
Job Responsibility
Job Responsibility
  • Providing 1st/2nd line support to UK suppliers
  • Providing support via Remote Technologies, Telephone and Email
  • Supporting Desktops, Laptops, Polycom IP Phones, Mobile phones, Audio visual equipment, printers, Chip & Pin machines, network switches/routers
  • Logging calls accurately in call logging system
  • Taking ownership, troubleshooting and escalating calls
  • Working independently on weekly assigned tasks
  • Meeting deadlines of new projects assigned to Service Desk
  • Liaising with 2nd line and 3rd party support teams
What we offer
What we offer
  • Full training provided
  • Friendly environment
  • Onsite Parking
  • Eye care vouchers and money towards glasses for VDU purposes
  • Weekly pay
  • Pension scheme option (with employer contributions)
  • 28 days paid annual leave
  • Fulltime
Read More
Arrow Right

Hardware Support technician

This role is critical to ensuring continuous operation of essential hardware sys...
Location
Location
United States , Boston
Salary
Salary:
Not provided
prwt.com Logo
PRWT Services, Inc.
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma or equivalent
  • IT experience preferred but not required
  • Ability to quickly and accurately diagnose and resolve hardware failures
  • Ability to work independently with little or no supervision
  • Reliability and dependability is a must
Job Responsibility
Job Responsibility
  • Ensuring continuous operation of essential hardware systems such as handheld devices, mobile printers, tablets, and related peripherals
  • Provide direct, in-person support for hardware troubleshooting and repair, maintenance, and replacement during business hours
  • Have on-call availability on nights and weekends to respond to critical events within 1 hour of notification
  • Parttime
Read More
Arrow Right

IT Support Technician

Entry level IT Systems role providing telephone and on-site assistance to custom...
Location
Location
United Kingdom , Uckfield
Salary
Salary:
25000.00 - 29000.00 GBP / Year
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Knowledge and experience in Microsoft client/server environments
  • Knowledge and experience in Microsoft SQL
  • Knowledge and experience in networking technologies
  • IT qualification/education or previous working experience in an IT role
  • Driving licence and access to a car
  • Excellent communication skills
  • Quick learning ability
  • Friendly and concise approach
  • Bright, driven, and energetic with a passion for learning and technology
Job Responsibility
Job Responsibility
  • Provide remote technical assistance regarding bespoke business management software systems
  • Provide technical support for bespoke eCommerce platform
  • Administer basic SQL databases
  • Assist and train existing customers on-site when required
  • Install, configure, and diagnose desktop PCs and servers
  • Manage client, server, and network security
  • Configure and support multi-site LAN, WAN, and VOIP systems
  • Provide telephone and on-site assistance to customers nationwide
What we offer
What we offer
  • 20 days annual leave + Bank Holidays
  • Parking
  • Pension
  • Social Team Events
  • Casual Dress
  • Company Sickness Pay
  • Fulltime
Read More
Arrow Right

Desktop Support Technician

Provides Tier 2 desktop support (telephone, deskside, remote) to users in HW, op...
Location
Location
United States , Rockville
Salary
Salary:
Not provided
aac.com Logo
AAC
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Requires a high school diploma/GED and 3+ years of Desktop Support experience
  • Must have experience imaging new systems, system deployment and refresh, and Tier 2 support of standard office computing equipment (PC’s, laptops, tablets, printers), PC operating systems, (Windows 10/11, MacOS), Microsoft Office Suite, O365, Teams, Active Directory, standard business software applications, smart phones, and other standard end user managed tools and peripherals
  • Must have demonstrated experience supporting a Windows 10/11 environment
  • ITSM ticketing system experience required
  • Demonstrated ability to communicate orally and in writing
  • Must have a positive and patient customer service attitude
  • Must be able to work independently and within a team
  • Must be able to attain agency suitability clearance prior to start date
Job Responsibility
Job Responsibility
  • Provides Tier 2 desktop support (telephone, deskside, remote) to users in HW, operating systems (Windows and MacOS), email, standard end user applications, printers, smart phones/mobile devices, and other standard end user managed tools, HW, and peripherals
  • Provisions and de-provisions equipment and accounts in support of end user on- and off-boarding
  • Supports system refresh, images new computers using a standard-image, and securely wipes hard drives upon deprovisioning
  • Documents, tracks, resolves, and reports on incidents and requests using ServiceNow
  • Escalates incidents to the appropriate team when the incident cannot be resolved by Tier 2
  • Fulltime
Read More
Arrow Right