IT Systems & Support Specialist Job at Robert Half (Charlotte)

IT Support Specialist (Systems and Infrastructure)

The IT Support Specialist (Systems & Infrastructure) is a senior technical role ...

Location

United States , Indianapolis

Salary:

80000.00 - 85000.00 USD / Year

Shrewsberry & Associates

Expiration Date

Until further notice

Requirements

5+ years of experience in systems administration or advanced IT support
Associates degree or higher in Information Technology, Computer Science, or a related field and/or current CompTIA A+
Required Certification Network+, Security+ and/or CCNA
Strong experience with Microsoft 365, Azure AD, and Windows Server
Experience with virtualization, backups, patching, and infrastructure monitoring
Solid understanding of networking concepts (DNS, DHCP, VLANs, firewalls, VPNs)
Ability to troubleshoot complex technical issues independently
Strong documentation and communication skills
The successful candidate must be able to work independently, manage complex technical issues, and take ownership of systems administration responsibilities with minimal supervision
Weekends as needed

Job Responsibility

Administer and support Microsoft 365, Azure AD / Entra ID, and identity services
Manage Windows Server environments, virtualization, storage, and backups
Oversee patch management, system updates, and preventive maintenance
Monitor and support backup and disaster recovery systems, including testing restores
Support network infrastructure, including switches, firewalls, VPNs, and Wi-Fi (in coordination with MSP as needed)
Assist with endpoint management, Intune policies, device compliance, and security configurations
Support cybersecurity initiatives, vulnerability remediation, and compliance readiness (including CMMC)
Serve as the primary escalation point for Tier 2 helpdesk issues
Assist with complex end-user issues when standard troubleshooting is insufficient
Coordinate with the MSP on Tier 4 issues, cybersecurity events, and major infrastructure changes

IT Systems Support & Documentation Specialist (SharePoint)

Location

Poland

Salary:

80.00 - 120.00 PLN / Hour

Devire

Expiration Date

Until further notice

Requirements

Mastery of Sharepoint and Sharepoint platform-specific tools
Expertise in preparation and distribution of systems and projects documentation
Exceptional collaborative skills
Versatility in technologies and platforms
Experienced in preparing meetings, documentation, managing correspondence and typing in data into electronic systems
Proficient in using MS Office tools and office automation
Basic knowledge of ICT terminology and concepts
Knowledge of data manipulation tools and scripting
Systematic worker
Ability to communicate clearly with technical and non-technical audiences

Job Responsibility

Preparing, printing, and distributing systems and projects documentation
Registering formal documents in electronic systems
Providing operators support to software system users
Managing correspondence and its register
Producing reports
Filling out databases based on paper documents or other electronic repositories
Testing the systems
Correcting and cleansing the content of electronic repositories

What we offer

Additional benefits package (medical healthcare, sports membership, etc.)

IT Systems & Network Support Specialist

We are seeking a skilled IT Systems & Network Support Specialist to join our tea...

Location

United States , San Diego

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Strong networking fundamentals: TCP/IP, DNS/DHCP, VLANs, routing, VPN, Wi‑Fi troubleshooting
Multi-site support experience and ISP coordination
Solid ticketing discipline (Zendesk preferred): clear notes, prioritization, escalation, SLA awareness
Server maintenance: Windows Server basics (patching, services, file/print, permissions, backups/restore awareness)
Storage fundamentals (file shares, NAS/SAN basics, access permissions, backup awareness)
Microsoft 365 administration: user lifecycle, Exchange/Teams basics, licensing, access management
Application and device deployment via Intune and Jamf (application packaging, policy deployment, device provisioning)
Ability to write clear change documentation (impact, steps, validation, rollback)
Comfortable leading small rollouts (network changes, device refreshes, app deployments, etc.)

Job Responsibility

Deliver reliable support and maintenance for core infrastructure: network, server, and storage systems, ensuring stability and end-user satisfaction
Troubleshoot and resolve issues related to TCP/IP, DNS, DHCP, VLANs, routing, VPNs, and Wi-Fi across multiple business sites
Manage ticketing efficiently using Zendesk or similar tools, including clear documentation, proper prioritization, escalation, and adherence to SLAs
Coordinate with Internet Service Providers (ISPs) for circuit installs, outages, and upgrades impacting multiple locations
Perform basic Windows Server maintenance (patching, managing services, file/print permissions, backup/restore procedures)
Support storage infrastructure (file share/NAS/SAN administration, access permissions, backup awareness)
Administer Microsoft 365 (user lifecycle, Exchange/Teams, licensing, access management)
Deploy and manage devices and applications via Intune and Jamf, including packaging, policy enforcement, and device provisioning
Develop clear technical change documentation for rollouts, including impact analysis, rollback, and validation steps
Lead and execute smaller-scale rollouts (network configuration changes, hardware refreshes, application deployments) with minimal supervision

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan
free online training

It Support Specialist I / Help Desk/Desktop Support Analyst

The IT Support Specialist I serves as the frontline point of contact for all tec...

Location

United States , Los Angeles

Salary:

75000.00 USD / Year

Robert Half

Expiration Date

Until further notice

Requirements

2+ years of experience in a high-volume help desk or IT support environment
Strong proficiency supporting Microsoft Office applications and Windows operating systems
Experience troubleshooting software applications and end-user technical issues
Ability to manage a high volume of support requests (25–35 incidents per day)
Excellent communication, customer service, and problem-solving skills
Ability to work independently and collaboratively in a fast-paced environment
Strong organizational skills with the ability to manage multiple priorities

Job Responsibility

Provide first-level technical support via phone, email, and in-person interactions for hardware, software, and connectivity issues
Troubleshoot and resolve issues related to desktops, laptops, printers, mobile devices, and enterprise applications
Manage and prioritize support tickets, ensuring timely resolution and accurate documentation
Escalate complex issues to appropriate teams while maintaining ownership and communication with end users
Support Microsoft Office applications and Windows operating systems, including performance and connectivity troubleshooting
Assist with software deployments, system updates, and testing efforts as needed
Contribute to knowledge base documentation and process improvements
Maintain a high level of customer service and professionalism in all interactions
Collaborate with cross-functional IT teams to support ongoing projects and initiatives

What we offer

Comprehensive benefits package including medical, dental, and vision coverage
Retirement plan with employer contributions and profit-sharing opportunities
Paid time off including vacation, sick leave, and personal days
Overtime eligible

Fulltime

IT Support Specialist

We are seeking an experienced IT Support Specialist to provide frontline technic...

Location

United States , Everett

Salary:

Not provided

MMC Group LP

Expiration Date

Until further notice

Requirements

5+ years of hands-on experience supporting enterprise IT environments
Strong experience with Windows desktop configuration and troubleshooting
PC hardware installation and repair
Desktop and peripheral troubleshooting
Mobile device support for iOS and Android
Microsoft Office applications
Enterprise audio/visual conferencing systems
Experience working within ITSM or ticketing environments
Strong organizational and documentation skills
Ability to manage multiple priorities in a fast-paced environment

Job Responsibility

Analyze, prioritize, troubleshoot, and resolve technical incidents and service requests using approved ITSM systems and processes
Provide desktop support for hardware, software, mobile devices, printers, peripherals, and enterprise applications
Install, configure, deploy, maintain, and troubleshoot Windows desktop environments and end-user equipment
Support audio/visual equipment and conferencing technologies for meetings and presentations
Assist with onboarding and offboarding activities including workstation setup, equipment deployment, and user support
Maintain accurate ticket documentation, asset tracking records, and technical support documentation
Coordinate with internal IT teams and approved vendors to support equipment repairs and maintenance activities
Support technology lifecycle management including inventory tracking, equipment refreshes, and device replacements
Assist operational teams with technical equipment support in warehouse and distribution environments
Escalate unresolved technical issues appropriately while maintaining ownership through resolution

What we offer

Medical, dental, and vision coverage
Life and disability insurance
Additional voluntary benefits

Fulltime

IT Support Specialist

We are seeking a dedicated IT Support Specialist to provide Tier 1–2 support for...

Location

United States , Delray Beach

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

1–3 years of IT support or help desk experience
Strong familiarity with Windows 10/11 and/or macOS environments
Experience with Microsoft 365 applications, Teams, OneDrive, and Outlook
Understanding of networking basics (TCP/IP, DNS, DHCP, VLANs)
Experience with ITSM/ticketing platforms (ServiceNow, Jira, Zendesk, etc.)
Ability to troubleshoot hardware, printers, VoIP phones, and peripherals
Strong customer service and communication skills
Ability to manage multiple tasks and stay organized in a high-volume environment
Experience supporting remote users and VPN technologies
CompTIA A+, Network+ or other certifications are a plus

Job Responsibility

Respond to IT support tickets submitted via phone, email, or ticketing system
Troubleshoot issues involving Windows/macOS, Microsoft 365, VPN, and business applications
Assist with user account management including password resets and permissions
Support remote employees using remote-access tools such as RDP, TeamViewer, or AnyDesk
Resolve issues with hardware components including laptops, desktops, printers, and peripherals
Troubleshoot basic network issues such as Wi-Fi, DNS, DHCP, and VPN connectivity
Support new-hire onboarding including device setup and application configuration
Document all troubleshooting steps, solutions, and system changes
Maintain and track IT equipment inventory
Escalate complex issues to senior system or network teams

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan enrollment
Free online training
Competitive compensation

It Support Specialist

The job incumbent is responsible for first/second level IT technical support and...

Location

Belgium , Antwerp

Salary:

Not provided

Bureau Veritas Certification CZ, s.r.o.

Expiration Date

Until further notice

Requirements

Technical and / or business qualification
Minimum of 3 years IT technical experience, Win 10, Win 11. Active Directory, Azure, Intune, Autopilot. Basic networking skills
Fluent English language skills
Able to work independently but meanwhile capable of sharing knowledge and practices with the larger IT team
Ability to travel to all office sites within Belgium. Possible travel within Europe.

Job Responsibility

Provide First & Second level support for all IT related topics / issues
Escalation of priorities for business-critical reasons
Scheduling of unusual tasks in relation with the district business cycle
Provide local technical support
Identify, analyse and fix PC or System issues
IT procurement orders in line with the budget/forecast
Ensure availability, accuracy and security of local systems
Accurate documentation of local systems according to guidelines
Ensure compliance with policies and procedures
Provide IT Support when and where needed across the country/district/zone

Fulltime

It Support Specialist

The IT Support Specialist provides high-quality technical support across the org...

Location

United States , Bloomington

Salary:

Not provided

Hayes Gibson Property Services LLC

Expiration Date

Until further notice

Requirements

Proficiency in troubleshooting hardware and software
experience with operating systems (Windows, macOS, Linux)
networking protocols
Strong communication skills
Problem-solving mindset
Customer-focused
Previous experience in IT support or similar role is highly preferred

Job Responsibility

Provide responsive Tier I and Tier II technical support across hardware, software, networks, and mobile devices
Serve as the primary administrator for SharePoint Online
Assist with Microsoft 365 and related systems administration
Provide end-user training for SharePoint and Microsoft 365
Track issues, resolutions, and improvements in internal systems

What we offer

Comprehensive health, dental, and vision insurance
401(k) plan
generous paid time off
paid holidays

Fulltime

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IT Systems & Support Specialist

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