CrawlJobs Logo

IT Systems Support Officer

chemistwarehouse.com.au Logo

Chemist Warehouse

Location Icon

Location:
New Zealand

Category Icon
Category:
IT - Administration

Job Type Icon

Contract Type:
Employment contract

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

We are seeking an experienced IT Systems Support Officer to join our Application Support team, supporting region-specific systems for the Chemist Warehouse New Zealand business. In this role, you will provide second-level application support to our retail stores and internal teams, helping ensure our IT systems remain secure, stable, scalable, and resilient. Working closely with technical and business stakeholders, you will play a key role in maintaining and improving the delivery of IT services across New Zealand. This position is essential to ensuring timely, high-quality support and driving continuous improvement across our core IT platforms.

Job Responsibility:

  • Provide second-level support for New Zealand-specific IT applications and systems
  • Troubleshoot, diagnose, and resolve application and system issues in a timely manner
  • Work closely with stores, internal teams, vendors, and technical stakeholders
  • Monitor system performance and proactively identify potential issues
  • Assist with system enhancements, upgrades, and deployments
  • Maintain documentation, processes, and knowledge bases
  • Contribute to improving system stability, scalability, and resilience
  • Ensure support services meet agreed service levels and quality standards

Requirements:

  • Proven ability to understand, support, and troubleshoot complex IT systems
  • Strong customer service skills with a focus on delivering timely, high-quality support
  • Excellent technical and problem-solving capabilities
  • Ability to interpret business and technical requirements
  • Experience following documentation procedures and standards
  • Ability to produce clear, accurate documentation aligned with organisational templates and guidelines

Nice to have:

  • Previous experience in application support or software development
  • Basic SQL skills and an understanding of relational databases
  • Familiarity with IT security fundamentals and common protocols
  • Exposure to ITIL service management practices and PMO frameworks
  • Experience using service management tools such as ServiceNow

Additional Information:

Job Posted:
January 20, 2026

Employment Type:
Fulltime
Icon
Chemist Warehouse - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for IT Systems Support Officer

IT Support & Systems Engineer

Build IT from the ground up at TxODDS. Own systems, drive security, and support ...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
txodds.net Logo
TXODDS
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience in IT support and infrastructure management
  • Strong knowledge of Office 365, Active Directory, and endpoint security tools
  • Familiarity with AV systems, laptop provisioning, and access management
  • Comfort working across Windows, Mac, and Linux environments
  • A proactive, self-starting attitude and ability to work with minimal structure
  • Excellent communication and collaboration skills
  • Ability to prioritise security and navigate stakeholder resistance with confidence
Job Responsibility
Job Responsibility
  • Setting up and managing laptops, desktops, and AV equipment for the London office
  • Installing and configuring hardware and software components across the business
  • Building and maintaining secure Wi-Fi and network infrastructure
  • Providing responsive technical support to end-users, troubleshooting issues across Windows, Mac, and Linux systems
  • Implementing security measures to protect company assets and data
  • Managing Office 365, Active Directory, and access permissions across platforms
  • Creating and maintaining asset inventories and technical documentation
  • Assessing IT needs and recommending upgrades or improvements
  • Navigating change management with stakeholders and helping drive adoption of new systems
  • Supporting the rollout of foundational IT processes and policies
What we offer
What we offer
  • competitive benefits package tailored to your location
  • Fulltime
Read More
Arrow Right

Temp Senior Admin Support Officer

You will be the backbone of this small team, providing crucial administrative su...
Location
Location
United Kingdom , Twickenham
Salary
Salary:
18.00 GBP / Hour
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience in administrative support roles
  • Exceptional communication skills, both verbal and written
  • Proficiency in Microsoft Office Suite (Word, Teams, PowerPoint, Excel, Visio, Outlook)
  • Strong attention to detail and the ability to manage multiple priorities effectively
  • A flexible approach to work with excellent people skills
Job Responsibility
Job Responsibility
  • Diary Management: Efficiently manage the diaries of senior leadership, anticipating needs and juggling stakeholder requirements
  • Administrative Support: Provide high-level confidential support, manage correspondence, organise meetings, and maintain filing systems
  • Project Support: Assist with general project planning
  • General secretarial duties
What we offer
What we offer
  • Additional holiday allowance
  • Retailer discounts
  • Free on-site parking
  • Hybrid working arrangements
  • Supportive environment that values inclusiveness, respect, and personal growth
  • Fulltime
Read More
Arrow Right

Office Support Coordinator

We are seeking a proactive and highly organised Office Support Coordinator to ma...
Location
Location
United Kingdom , Haywards Heath
Salary
Salary:
25000.00 - 27000.00 GBP / Year
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience in a front-of-house or administrative role
  • Excellent organisational and communication skills
  • Proficient in Microsoft Office and comfortable using digital systems
  • Ability to manage sensitive information with discretion
  • A team player with a proactive and flexible approach to work
Job Responsibility
Job Responsibility
  • Oversees the reception area, ensuring a warm and professional welcome for all visitors
  • Manages incoming calls via the switchboard, handling enquiries efficiently and recording accurate messages
  • Monitors and responds to general enquiries received through the website and shared email inboxes
  • Organises and prioritises all incoming and outgoing mail and packages
  • Maintains the sample room, ensuring stock is clearly labelled and replenished as needed
  • Prepares and dispatches customer sample orders in a timely manner
  • Coordinates meeting schedules, appointments, and travel arrangements for staff
  • Takes accurate minutes during meetings, including those of a confidential nature
  • Supports the Organisation Systems and Administration Director with HR-related tasks, including updating personnel records, tracking absences, and issuing formal employee communications
  • Carries out routine administrative tasks such as data entry, filing, and maintaining organised records
  • Parttime
Read More
Arrow Right

Customer Support Officer

As a Customer Support Officer, you’ll be the first point of contact for our cust...
Location
Location
United States , Chicago
Salary
Salary:
Not provided
qargo.com Logo
Qargo
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience in a customer service, support, or related role
  • Excellent communication skills in English (additional European languages are a plus)
  • Transport and Logistics experience or experience working with a Saas product
  • Strong organisational and multitasking skills, you can handle several requests smoothly
  • A proactive learner who enjoys understanding new systems and processes
  • Comfortable in a fast-paced, scale-up environment
  • Tech-savvy and interested in working with software products
Job Responsibility
Job Responsibility
  • Be the first point of contact for customers via chat, answering questions and guiding them through our platform
  • Translate technical or complex issues into clear, customer-friendly explanations
  • Investigate and understand technical problems, collaborating with our Engineering team to find the root cause
  • Act as the voice of the customer, share feedback and insights with internal teams to help improve our product
  • Continuously build your product knowledge to become a trusted expert in our TMS platform
  • Identify recurring issues or misunderstandings and help us improve the overall product experience
  • Provide administrative support to the Onboarding team by importing client data (customer base, rate cards, fleet info, etc.) into the system
What we offer
What we offer
  • A competitive salary package with great benefits
  • Growth opportunities within a fast-scaling international company
  • Remote working flexibility, with the option to work from our Chicago office
  • A collaborative, friendly team that values curiosity, ownership, and continuous learning
Read More
Arrow Right

Reception & Office Support Specialist

Our client is seeking a dynamic Reception & Office Support Specialist to be the ...
Location
Location
United Kingdom , London
Salary
Salary:
14.00 GBP / Hour
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • cheerful, proactive individual with excellent communication skills
  • strong organisational abilities and a keen eye for detail
  • experience in office support, reception, or administrative roles is a plus
  • team player who can juggle multiple tasks with a smile
Job Responsibility
Job Responsibility
  • Greet and assist visitors, clients, and team members with a warm, professional smile
  • manage incoming calls and direct inquiries to the right staff members
  • coordinate visitor access and uphold security protocols
  • handle incoming and outgoing mail, deliveries, and courier services
  • collaborate with the Office Manager to maintain a clean, safe, and efficient office environment
  • identify and implement improvements to enhance office processes
  • negotiate with suppliers for the best deals on office supplies and services
  • oversee cleaning and security teams to ensure high standards are met
  • prepare and set up meeting rooms, ensuring they are equipped with necessary technology and refreshments
  • assist in scheduling and organising internal meetings and events for seamless logistics
What we offer
What we offer
  • Be part of a vibrant and supportive team where your contributions matter
  • enjoy opportunities for professional growth and development
  • work in a friendly environment that values collaboration and innovation
  • Fulltime
Read More
Arrow Right

Executive Support Officer

We are seeking a proactive and professional Executive Support Officer to provide...
Location
Location
United Kingdom , West London
Salary
Salary:
31.00 GBP / Hour
voxconsultants.com Logo
Vox Consultants
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience supporting senior executives, ideally in housing, public sector, or a fast-paced professional environment
  • Excellent organisational and time management skills, with the ability to prioritise effectively
  • Strong written and verbal communication skills
  • Ability to exercise discretion and maintain confidentiality
  • A proactive, adaptable, and solution-focused approach
Job Responsibility
Job Responsibility
  • Provide confidential and professional daily support to the Director of Housing
  • Serve as the first point of contact, managing communications with a wide range of stakeholders
  • Ensure smooth operation of the Housing DMT office, applying agreed systems, processes, and protocols
  • Manage the Director’s inbox, triaging and assessing enquiries efficiently
  • Draft responses on behalf of the Director, commission work from senior managers, and ensure timely completion
  • Act independently where required to support the Director’s priorities
  • Fulltime
Read More
Arrow Right

Senior Tech Support Analyst - AV Systems

As Atlassian scales, we are seeking a Senior Technical Support Analyst to join o...
Location
Location
India , Bengaluru
Salary
Salary:
Not provided
https://www.atlassian.com Logo
Atlassian
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 6 years of experience in corporate IT organization, specifically in Internal/Customer facing Technical Support role with exposure to office support and supporting customer face to face
  • 3+ years of Solid AV experience in a corporate IT organization, specifically in Corporate AV Engineering
  • Expert-level understanding of video conferencing technologies
  • 3+ years experience in Mobile Device Management systems such as Jamf & Omnissa Workspace ONE
  • 3+ years experience in support and administration of SaaS applications
  • Experience with IT/AV office builds, maintenance, and refreshes
  • Experience with SSO/Okta implementations for SaaS applications
  • Demonstrable understanding of ITIL Framework and Service Management
  • Epic customer service skills, Problem-solving skills
  • Highly developed communication, interpersonal and administrative skills
Job Responsibility
Job Responsibility
  • Evaluate and provide technical support for Atlassians through our support channels (Email, Slack, Jira and in-person) with a focus on support of macOS / Apple hardware, AV and SaaS based applications
  • Manage relationships with internal Workplace tech teams, vendors and technicians, serving as an internal escalation point for troubleshooting and system repairs
  • Coordinate with integrators and vendors for builds, refreshes, and maintenance
  • Help plan and manage the AV component of major shows and events using Zoom Webinars and related technologies, both on-site and off-site, sometimes working with external production crews
  • Working with a globally distributed team, sharing knowledge and mentoring junior members through both process and technical expertise
  • Ability to work effectively within a team and autonomously as required, to meet deadlines
  • Create, maintain and share documentation in Atlassian’s IT Knowledge Base and the teams internal Knowledge Base
  • Provide lifecycle management of devices including hardware delivery and collections (Onboarding/offboarding employees), hardware sanitization and preparation for redeployment in office
  • Fulltime
Read More
Arrow Right

Administrative Support Officer

The Biorisk Management Group (BMG) at CSIRO’s Australian Centre for Disease Prep...
Location
Location
Australia , Geelong
Salary
Salary:
76000.00 - 96000.00 AUD / Year
https://www.csiro.au/ Logo
CSIRO
Expiration Date
January 19, 2026
Flip Icon
Requirements
Requirements
  • Demonstrated highly developed administration skills, including advanced abilities in the use of Microsoft Office applications (including Word, Outlook, Teams, Excel and PowerPoint)
  • Experience in interactions with a diverse range of stakeholders both internal (ACDP staff and affiliates), external clients and regulatory bodies with confidence and clarity
  • Demonstrated problem solving and adaptive skills
  • Highly developed time management and organisational skills with a demonstrated ability to prioritise competing demands and escalate issues as appropriate
  • Proven ability to work co-operatively as a contributor to teams and to interact effectively with key stakeholders
Job Responsibility
Job Responsibility
  • Provide administrative and operational support to the Biorisk Manager to ensure effective biocontainment operations and regulatory compliance
  • Coordinate access controls, staff training records, inductions, and secure area entry processes for personnel and visitors
  • Manage documentation and compliance activities, including recordkeeping, vaccination and titre checks, pest control records, and biological transfer requests
  • Maintain accurate electronic document and records management systems (LMS/QMS) in line with CSIRO standards
  • Support internal and external communications, including meeting coordination, agendas, minutes, and follow-up actions
  • Contribute to administrative projects and continuous improvement initiatives to support the Strategic Facility’s operations
What we offer
What we offer
  • 15.4% superannuation
  • Flexible work arrangements
  • Range of leave entitlements
  • Career development opportunities
  • Fulltime
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy