IT Systems Support Officer

Chemist Warehouse New Zealand is seeking an experienced IT Systems Support Officer to join our Application Support team. This role is responsible for supporting and maintaining business-critical applications used across our retail network throughout New Zealand and our Auckland based support office. Working within a production support environment, you will provide second-level support, manage incidents through to resolution, and work closely with business stakeholders, vendors, and technical teams to ensure our systems remain secure, stable, and fit for purpose. This is an intermediate-level position best suited to candidates who have previous experience supporting enterprise applications in a commercial environment. It is not an entry-level or graduate role. Our support office team work on-site at our support office in Grey Lynn and this role will be no different. You will be working at support office with occasional work are different sites accross NZ.