IT Systems Support & Documentation Specialist (SharePoint) Job at Devire

Product Support Specialist

We are looking for a dedicated Product Support Specialist to join our team in Mi...

Location

United States , Midlothian

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven experience in IT consulting or leadership roles within technology
advanced knowledge of Microsoft Office 365 applications, including SharePoint, Teams, and Exchange
familiarity with Power BI for data visualization and report creation
strong understanding of cybersecurity principles and IT compliance standards
ability to manage multiple projects and prioritize tasks effectively
excellent communication skills, with the ability to engage both technical and non-technical stakeholders
general knowledge of basic network troubleshooting procedures
experience documenting processes and systems for organizational use.

Job Responsibility

Manage and maintain IT inventory across multiple business locations
develop and present proposals for new IT equipment, such as servers, printers, and computers
evaluate IT investments to align with organizational needs and strategic objectives
monitor and ensure reliability of backup systems and disaster recovery processes
conduct regular testing of business continuity plans to minimize risks
implement and enforce cybersecurity measures, including firewalls, antivirus software, and data backup systems
oversee the management of enterprise systems and reporting platforms, ensuring their optimal functionality
create and automate business reports using tools like Power BI, streamlining data processes
provide technical training and support to employees, bridging gaps in understanding
collaborate with stakeholders to translate technical concepts into actionable strategies.

What we offer

Medical, vision, dental, and life and disability insurance
eligibility to enroll in company 401(k) plan
access to top jobs, competitive compensation and benefits
free online training.

Fulltime

IT Help Desk Support Specialist

We are seeking an IT Helpdesk Specialist to join our IT support team. This role ...

Location

United States , Franklin

Salary:

Not provided

iAutomation

Expiration Date

Until further notice

Requirements

Bachelor’s degree in information technology or a relevant field
Industry certification in relevant computer languages or software
2+ years of proven experience in a heavy customer focus position involving technical knowledge of companies’ products and services
Excellent decision-making, time management and problem-solving skills
Adaptable and flexible in a fast-changing industry and work environment
Ability to be able to handle customer feedback on IT services
Excellent communication and interpersonal skills
Experience in desktop hardware/ software configuration in an enterprise environment
Working knowledge of Microsoft services and tools such as O365, Azure, SharePoint, OneDrive, and Active Directory
In-depth knowledge of Mobile device management (JAMF/ Intune)

Job Responsibility

Serves as first point of contact for the Help Desk Team and provides technical support to employees, assisting with hardware and software issues via phone, email, and chat
Create and maintain comprehensive documentation for IT systems, configurations and processes
Manage and prioritize help desk ticket queues, ensuring all requests are addressed in a timely and effective manner
Responsible for studying their employer’s current computer system, identifying areas that need improvements or overhauls and implementing these changes
Configure and deploy equipment for new hires (laptops, desktops, iPhones etc.) and conduct IT new hire orientation
Decommission exiting employee’s computer equipment
Contribute to the continuous improvement of the help desk process
Manage Electronic Data Interchange of business information with suppliers
Keep record of problems and their resolution
Organize and file documentation pertaining to warranties and instructional guides for computer hardware

Fulltime

Support Specialist T2

Location

Philippines , Santo Domingo, Nueva Ecija

Salary:

30000.00 - 50000.00 PHP / Month

MotivIT

Expiration Date

Until further notice

Requirements

Bachelor’s degree majoring in IT disciplines (non-degree holders with significant experience will also be considered)
At least 3 years of recent computer, server, network troubleshooting experience
Ability to compose, read, interpret and edit complex documents and correspondence and relate information to stakeholders
Communicate positively, professionally, and effectively to all customers, both verbally and in writing
Excellent English communication and confident presentation skills
Effective customer service skills
Must be resourceful and able to take initiative in a dynamic and fast-paced environment, providing 24x7x365 support
Advanced knowledge of current Microsoft desktop and server operating systems
Advanced knowledge of Microsoft SQL, Exchange, SharePoint and other server applications
Physically and mentally fit, amenable to work on a night shift schedule

Job Responsibility

Handle up to 80% of all incoming incidents to Service Desk
Provide our customers with world-class MSP support experience via tickets, emails, and or calls
Provide second-level support and troubleshooting assistance
Manage multiple clients & track issues in ticketing systems
Strictly adhere to defined processes and standard operating procedures
Create and maintain knowledge base (KB) documents
May require participation in on-call technical support rotation

Fulltime

Support Specialist T3

Location

Philippines , Santo Domingo, Nueva Ecija

Salary:

40000.00 - 75000.00 PHP / Month

MotivIT

Expiration Date

Until further notice

Requirements

Bachelor’s degree majoring in IT disciplines (non-degree holders with significant experience will also be considered)
Preferably with 10 or more years of recent computer, server, and network troubleshooting experience
Effective customer service skills, strong oral and written communication in English
Chinese Mandarin & other languages are an added advantage
Must be resourceful and able to take initiative in a dynamic and fast-paced environment, providing 24x7x365 support
Advanced knowledge of current Microsoft desktop and server operating systems
Advanced knowledge of Microsoft SQL, Exchange, SharePoint and other server applications
Physically and mentally fit, amenable to work on a night shift schedule

Job Responsibility

Develop solutions for complex network, desktop, and server problems
Analyze existing systems and make proactive recommendations for improvements
Develop, maintain, and implement all systems, applications, and networking configurations
Strictly adhere to defined processes and standard operating procedures
May require participation in on-call technical support rotation
Troubleshoots network performance
Recommends upgrades, patches, and new applications and equipment
Ability to compose, read, interpret and edit complex documents and correspondence and relate information to stakeholders
Communicate positively, professionally, and effectively to all customers, both verbally and in writing
Accurately proofread numerical and text data

Fulltime

IT Support Specialist

The IT Support Specialist provides high-quality technical support across the org...

Location

United States , Bloomington

Salary:

Not provided

Hayes Gibson Property Services LLC

Expiration Date

Until further notice

Requirements

Proficiency in troubleshooting hardware and software
Experience with operating systems (Windows, macOS, Linux) and networking protocols
Strong communication skills
Problem-solving mindset
Customer-focused attitude
Previous experience in IT support or a similar role is highly preferred
A current Microsoft SharePoint Certification is required

Job Responsibility

Provide responsive Tier I and Tier II technical support across hardware, software, networks, and mobile devices
Serve as the primary administrator for SharePoint Online, managing sites, content, permissions, and workflows
Assist with Microsoft 365 and related systems administration
Support security and compliance protocols
Maintain network devices and equipment
Manage IT inventory, assets, and software licensing
Provide end-user training for SharePoint and Microsoft 365
Develop clear documentation and SOPs
Support IT-related onboarding and system training
Track issues, resolutions, and improvements in our internal systems

What we offer

Comprehensive health, dental, and vision insurance
401(k) plan
Generous paid time off
Paid holidays

Fulltime

LARS Support Specialist

This role is NOT focused on tech-based helpdesk tickets. Our team is not respons...

Location

United States , Nashville

Salary:

Not provided

Dash Technologies

Expiration Date

Until further notice

Requirements

Strong interpersonal skills to assist users with system-related inquiries and ensure timely resolution of requests
Experience working with multiple teams, including application coordinators, trainers, and QA personnel
Ability to clearly document system changes, maintain logs, and communicate status updates effectively
Understanding of IT support workflows, troubleshooting methodologies, and customer service best practices
Familiarity with licensure processes and regulatory requirements, particularly within healthcare or government agencies
Experience working with platforms such as Zendesk, LARS, and ServiceNow for ticketing and workflow management
Ability to modify and configure system settings, user permissions, and automated workflows
Strong skills in maintaining logs, tracking system changes, and organizing supporting documentation in SharePoint

Job Responsibility

Maintain the Tennessee Department of Health's Licensure and Regulation System (LARS) and external help desk system (Zendesk)
Resolve system issues, process change requests efficiently, and implement solutions as directed
Ensure the completion of all (assigned) routine LARS and Zendesk Support tickets and address requested changes promptly by achieving a 100% response rate within one business day and closing all tickets within three business days
Ensure the completion of all assigned configuration requests for LARS and Zendesk by achieving a 100% response rate to the requestor within one business day and providing weekly status updates to the requestor and LARS Application Manager until the change is completed
Document all modifications made to the Licensure and Regulation System (LARS) in the Application Change Log

Fulltime

New

SharePoint and Document Management Specialist

We are looking for a skilled SharePoint and Document Management Specialist to jo...

Location

United States , Brentwood

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven expertise in SharePoint Online and Microsoft Teams administration
Experience in cleaning up and restructuring poorly implemented SharePoint environments
Strong skills in designing digital filing systems with governance and permission structures
Familiarity with multi-location environments and role-based access control
Ability to convert paper-based workflows into scalable digital processes
Knowledge of Microsoft 365 admin tools, licensing, and troubleshooting
Excellent organizational skills and a knack for simplifying complex systems
Experience working with leadership and non-technical staff to identify and address document management needs

Job Responsibility

Assess and troubleshoot the current SharePoint environment, resolving access issues and improving permission structures
Reorganize SharePoint sites, libraries, and folders for better usability and scalability
Design and implement a structured digital filing system to replace physical paperwork and support future expansion
Develop retention policies, metadata structures, and access controls to ensure compliance and security
Plan and oversee the digitization and migration of paper-based files and documents stored in various systems
Provide training and support to staff on navigating and utilizing the newly developed document management systems
Collaborate with leadership and department heads to understand business needs and create tailored solutions
Document processes and establish best practices for long-term usage and minimal IT confusion
Ensure SharePoint becomes the central repository while integrating with tools like Salesforce, Connecteam, and Gusto
Recommend strategies for aligning multi-location document management under a unified structure

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

New

SharePoint and Document Management Specialist

We are looking for a skilled SharePoint and Document Management Specialist to jo...

Location

United States , Brentwood

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven expertise in SharePoint Online and Microsoft Teams administration
Experience in cleaning up and restructuring poorly implemented SharePoint environments
Strong skills in designing digital filing systems with governance and permission structures
Familiarity with multi-location environments and role-based access control
Ability to convert paper-based workflows into scalable digital processes
Knowledge of Microsoft 365 admin tools, licensing, and troubleshooting
Excellent organizational skills and a knack for simplifying complex systems
Experience working with leadership and non-technical staff to identify and address document management needs

Job Responsibility

Assess and troubleshoot the current SharePoint environment, resolving access issues and improving permission structures
Reorganize SharePoint sites, libraries, and folders for better usability and scalability
Design and implement a structured digital filing system to replace physical paperwork and support future expansion
Develop retention policies, metadata structures, and access controls to ensure compliance and security
Plan and oversee the digitization and migration of paper-based files and documents stored in various systems
Provide training and support to staff on navigating and utilizing the newly developed document management systems
Collaborate with leadership and department heads to understand business needs and create tailored solutions
Document processes and establish best practices for long-term usage and minimal IT confusion
Ensure SharePoint becomes the central repository while integrating with tools like Salesforce, Connecteam, and Gusto
Recommend strategies for aligning multi-location document management under a unified structure

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

IT Systems Support & Documentation Specialist (SharePoint)

Devire

Location:
Poland

Category:
IT - Administration

Contract Type:
B2B

Salary:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 26, 2026

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January 26, 2026