IT Systems Support & Documentation Specialist (SharePoint) Job at Devire

IT Support Specialist

We are seeking an IT Support Specialist to provide technical support for end use...

Location

United States , Tallahassee, FL

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

2+ years of experience in an IT support or help desk role
Strong hands-on experience with Windows OS environments
Working knowledge of Active Directory administration
Experience supporting Microsoft 365 (Exchange Online, Teams, OneDrive)
Familiarity with ticketing systems and ITIL-style workflows
Strong troubleshooting, customer service, and documentation skills

Job Responsibility

Provide Tier 1–2 technical support for Windows operating systems (Windows 10/11)
Troubleshoot and resolve issues related to desktops, laptops, peripheral devices, and printers
Support user account management in Active Directory (user creation, group membership, password resets)
Administer and support Microsoft 365 applications including Outlook, Teams, OneDrive, and SharePoint
Perform onboarding and offboarding tasks (account provisioning, equipment setup, access changes)
Document incidents, requests, and resolutions in a ticketing system
Escalate complex issues to higher-level support teams as needed
Assist with software installs, patches, updates, and basic security best practices
Provide clear, professional communication to end users with varying technical skill levels

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan
free online training

IT Support Specialist

With the continued growth in the industry, Scotlynn is currently hiring an IT Su...

Location

Canada , Vittoria

Salary:

45000.00 CAD / Year

Scotlynn Sweetpac Growers Inc.

Expiration Date

Until further notice

Requirements

Three-year Community College or University program in computer science or technology studies, or equivalent
One to two years of IT experience, or equivalent
A willingness to continue to develop your customer service skills during your interactions with end-users
Be resourceful in problem-solving with your analytical, research and problem-solving skills
Technical skills in computer systems including desktop hardware, Microsoft Windows, Microsoft Office and other business applications
Valid Ontario driver’s license and access to a reliable vehicle
Must be aware of safe work practices as they relate to job responsibilities and work environment, and have the basic understanding of the Occupational Health & Safety

Job Responsibility

Provide analysis, diagnosis, and resolution of end-user issues via the IT Help Desk ticketing system both locally and remotely
Monitor, respond and escalate IT issues to the appropriate staff member
Provide technical support for various communication systems including VoIP phone system, voicemail, and cellular systems
Installation, maintenance and support of corporate workstations and peripherals
Assist providing staff training on Microsoft Office 365, Windows, SharePoint and other corporate I.T. systems
User creation, delegation, and lifecycle management
Planning, ordering, installing, monitoring, and reviewing contracted work by outside agencies
Keep current on changes and innovative technology developments
Manage corporate workstations and accounts through Active Directory, deployment software and other tools
Manage IT asset inventory

What we offer

Competitive Benefits Plan and Employee and Family Assistance Plan
Full gym access with personal trainer
Corporate chef providing healthy meal options
Opportunities to strengthen local communities through “Community Volunteer Program” initiatives
Rewarding, collaborative and lively workplace culture
Paid Time Off

Fulltime

Tier 1 IT Support Specialist

We seek a dependable and customer-focused Tier 1 IT Support Specialist to provid...

Location

United States , Oak Brook

Salary:

50000.00 - 60000.00 USD / Year

Jorie AI

Expiration Date

Until further notice

Requirements

1–2 years of professional IT support experience in an office environment
Hands-on experience supporting Windows systems, Microsoft 365 applications, and Azure
Solid troubleshooting skills for desktops, laptops, peripherals, and basic networking
Strong interpersonal and communication skills
able to work directly with non-technical users
Punctual and dependable with a customer-first mindset
Comfortable following SOPs and documenting resolutions

Job Responsibility

Serve as the first point of contact for on-site staff needing technical assistance with computers, phones, applications, and printers
Troubleshoot and resolve hardware, software, and network issues on Windows laptops and desktops
Set up and configure new hire equipment, including Intune-enrolled devices, phones, and user access
Support Entra ID (Azure AD) identity-related requests, including password resets, MFA issues, and group assignments
Maintain office IT infrastructure such as network printers, wireless access points, docking stations, and conference rooms
Log and manage support tickets using Jira, escalating when necessary
Provide basic training or walkthroughs to end-users for standard tools (Outlook, Teams, SharePoint)
Participate in hardware inventory, software license tracking, and office IT audits
Ensure adherence to HIPAA and HITRUST-aligned security and compliance practices

What we offer

401(k) matching up to 4%
Medical
Dental
Vision
Long/Short Term Disability insurance
Life insurance $25,000 Paid by employer
PTO 2 weeks
10 and half Holidays
Growth advancement opportunities
Flexible work environment (Work-life Balance)

Fulltime

Technical Support & Systems Specialist

Our client is looking for a hands-on Technical Support & Systems Specialist who ...

Location

United States , Mount Olive

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

3–6+ years in IT support, system support, or Tier 2/3 roles
Strong hands-on experience with Windows Server & Active Directory
Experience supporting Microsoft 365 environments
Strong troubleshooting skills across servers, desktops, and enterprise services
Experience handling authentication, permissions, and access issues
Ability to work independently and own issues through resolution
Excellent communication skills with users at all levels
Must be within commuting distance of Mount Olive, NC

Job Responsibility

Serve as the escalation point for advanced Help Desk issues (access, server, performance)
Support and maintain Windows Server environments (on‑prem and/or cloud)
Administer Active Directory: users, permissions, and Group Policy
Monitor and troubleshoot server availability, performance, and reliability
Support Microsoft 365 tools including Exchange Online and SharePoint
Troubleshoot complex Outlook, authentication, and access-related issues
Assist with patching, updates, backups, and basic disaster recovery tasks
Support network-related issues: VPN, DNS, DHCP, and basic routing
Assist with conference room AV and video conferencing systems
Contribute to documentation, process improvement, and environment standards

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Onsite IT Support Specialist

To support the Global IT User Support team, we are looking for a committed and s...

Location

United Kingdom , Edinburgh

Salary:

Not provided

Avaloq

Expiration Date

Until further notice

Requirements

Strong proven track record of working as an IT user Support Specialist or comparable role
Experience in providing 1st and 2nd level support
Experience with various Microsoft Windows client and server operating systems
Experience with Microsoft 365 products (Office365, SharePoint, Teams, Exchange Online, etc.)
Good understanding of computer systems, mobile devices and other tech products
Knowledge of ITIL Incident Management best practices

Job Responsibility

Respond to user inquiries and provide technical assistance
Troubleshoot hardware, software, and network issues
Manage employee onboarding /offboarding (access, devices, accounts)
Provide ad-hoc support for meeting rooms
Prioritize and resolve IT concerns and escalating serious issues to relevant stakeholders
Documentation of systems, procedures and processes and provide accurate information and guidance on IT products or services
Maintain and update IT equipment inventory

What we offer

Annual bonus
Flexible working
Instant recognition
Access to Udemy for professional and personal learning

Fulltime

Systems Support Specialist

This position is for temporary engagement through our staffing partner, DZConnex...

Location

United States , Santa Monica

Salary:

41.00 - 45.00 USD / Hour

Naughty Dog

Expiration Date

Until further notice

Requirements

Must Have 5+ years of experience in an advanced IT support role or similar capacity in a studio or enterprise environment
Proven track record of resolving complex hardware, software, and network issues
Proven ability to execute IT projects from conception to implementation
Expert technical skills in building and configuring PCs and servers
Expert knowledge of Windows 10/11 operating systems
Exceptional client-facing and communication skills, with experience providing white glove service to executives and VIP visitors
Expertise in Microsoft Office 365, including Teams, OneDrive, and SharePoint
Excellent problem-solving and analytical skills
In-depth knowledge of Microsoft Windows Administration tools: Active Directory, DHCP, DNS, Group Policy, Bitlocker
Experience with scripting languages such as Python, Bash, and Powershell

Job Responsibility

Provide advanced technical support and resolving complex issues escalated from Tier 1 and Tier 2 support team
Design, build, and configure advanced custom PC workstations, ensuring optimal performance
Perform the installation, modification, and repair of hardware, software, and peripherals, including bespoke network devices, servers, and workstations
Develop and maintain detailed documentation, including standard operating procedures, technical manuals, and knowledge base articles
Efficiently provision new equipment and onboard/offboard users
Proactively identify recurring issues and propose long-term solutions or process improvements to prevent future incidents
Perform in-depth remote and on-site diagnostics, utilizing advanced troubleshooting techniques to identify and resolve intricate issues
Conduct basic to complex break-fix tasks, swiftly addressing any disruptions that may impact high-priority user productivity
Coordinate and execute user and server equipment relocations, ensuring minimal disruption to operations
Implementation of IT projects, including system upgrades, network enhancements, and the integration of new technologies

What we offer

medical
dental
vision

Senior IT Specialist, Executive Support

This role is a chance to become the go‑to technology partner for Baxter’s execut...

Location

United States , Deerfield

Salary:

104000.00 - 143000.00 USD / Year

Baxter

Expiration Date

Until further notice

Requirements

ServiceNow, Windows OS, Endpoint hardwares
Collaboration tools: Teams, Zoom, Webex, OneDrive, AppSpace
Administrative platforms: Cassinfo, Workday, Adobe Admin
Familiarity with remote support tools and enterprise mobility management
Knowledge of network fundamentals and troubleshooting
Strong understanding of ITIL processes and incident management
Experience with VIP support in a corporate environment
Superb communication and interpersonal skills for executive interaction
Strong documentation and process improvement skills
Ability to travel occasionally for off-site executive meetings and events

Job Responsibility

Provide on‑site IT support for Baxter’s Deerfield corporate headquarters
Deliver 24/7 white‑glove support to executives, board members, and VIP users
Troubleshoot Windows, MacOS, mobile devices, AV systems, Cisco Telepresence, printers, and network‑related issues
Lead white‑glove onboarding for new executive hires and ensure a seamless technology experience
Support on‑site and off‑site board meetings, leadership meetings, earnings calls, and major corporate events
Manage SharePoint sites and assist with process improvements that elevate VIP support
Drive adoption of new technologies and contribute innovative ideas for hardware and software usage
Mentor IT team members and collaborate with partners across Deerfield, Round Lake, and global sites
Oversee asset management, print server queues, software upgrades, and root‑cause analysis for recurring issues
Provide AV and IT setup for town halls and other high‑visibility corporate events

What we offer

Paid Time Off
Employee Heath & Well-Being Benefits
Continuing Education/ Professional Development
Support for Parents
Employee Assistance Program
medical and dental coverage that start on day one
insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
Employee Stock Purchase Plan (ESPP)
401(k) Retirement Savings Plan (RSP)
Flexible Spending Accounts

Fulltime

Senior IT Specialist, Executive Support

This role is a chance to become the go‑to technology partner for Baxter’s execut...

Location

United States , Deerfield

Salary:

104000.00 - 143000.00 USD / Year

Baxter

Expiration Date

Until further notice

Requirements

Preferred Technical Skills & Tools: ServiceNow, Windows OS, Endpoint hardwares
Collaboration tools: Teams, Zoom, Webex, OneDrive, AppSpace
Administrative platforms: Cassinfo, Workday, Adobe Admin
Familiarity with remote support tools and enterprise mobility management
Knowledge of network fundamentals and troubleshooting
Preferred Qualifications: Strong understanding of ITIL processes and incident management
Experience with VIP support in a corporate environment
Superb communication and interpersonal skills for executive interaction
Strong documentation and process improvement skills
Additional Expectations: Ability to travel occasionally for off-site executive meetings and events

Job Responsibility

Provide on‑site IT support for Baxter’s Deerfield corporate headquarters
Deliver 24/7 white‑glove support to executives, board members, and VIP users
Troubleshoot Windows, MacOS, mobile devices, AV systems, Cisco Telepresence, printers, and network‑related issues
Lead white‑glove onboarding for new executive hires and ensure a seamless technology experience
Support on‑site and off‑site board meetings, leadership meetings, earnings calls, and major corporate events
Manage SharePoint sites and assist with process improvements that elevate VIP support
Drive adoption of new technologies and contribute innovative ideas for hardware and software usage
Mentor IT team members and collaborate with partners across Deerfield, Round Lake, and global sites
Oversee asset management, print server queues, software upgrades, and root‑cause analysis for recurring issues
Provide AV and IT setup for town halls and other high‑visibility corporate events

What we offer

Paid Time Off
Employee Heath & Well-Being Benefits
Continuing Education/ Professional Development
Support for Parents
Employee Assistance Program
medical and dental coverage that start on day one
insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
Employee Stock Purchase Plan (ESPP)
401(k) Retirement Savings Plan (RSP)
Flexible Spending Accounts

Fulltime

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IT Systems Support & Documentation Specialist (SharePoint)

Job Responsibility

Requirements

What we offer

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