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We are looking for an IT Systems Operator to become a valued member of our IT team that takes pride in effectively responding to business needs and directly contributing to the success of the company.
Job Responsibility:
Monitor IT systems, subsystems, and job queues to ensure proper operation and performance
Proactively identify potential issues and effectively communicate to improve and resolve
Perform daily, monthly, and yearly processing activities
Effectively and timely respond to system messages, alerts, and console inquiries
Execute, monitor, and troubleshoot batch jobs
Coordinate with system administrators to resolve problems and escalate recurring issues
Administer the process for new user accounts and maintain current user accounts
Document and maintain operational procedures and schedules
Initialize, monitor, and replace system backup tapes
Coordinate and assist with mailroom tasks
Maintain inventory and order supplies
Work effectively in high pressure situations while maintaining composure, positive attitude, and productivity
Exercise high level of discretion with sensitive and confidential information
Requirements:
2 years of recent, related, and relevant work experience is required
Demonstrated ability to accurately follow procedures, schedules, and escalation processes
Ability to manage multiple priorities simultaneously to achieve expected results
Proven problem-solving and time management skills
Committed to the highest levels of integrity and ability to maintain confidentiality
Nice to have:
Prior working experience with IBM i (AS/400) systems in an operations or support role is preferred
Experience with Accounts Payable, Cash Receipts, and other detailed business systems is preferred
What we offer:
Excellent low-cost health benefits
Retirement plan with employer-paid contributions
Paid vacation and 10 holidays
full Health Benefits Plan (including medical, dental, and vision) with low-cost premiums