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Robert Half Logo Robert Half · IT - Administration

IT Systems & Network Technician

United States, Burton · Job Posted June 29, 2026
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Job Description

Our Client is looking for an IT Systems & Network Technician to support clients in Flint- Metro, Michigan by delivering dependable technical assistance across both systems and network environments. This position blends hands-on troubleshooting with proactive infrastructure support, making it ideal for someone who can balance end-user service with strong networking knowledge. The successful candidate will help maintain secure, stable client environments while keeping technical records organized and current.

Job Responsibility

  • Provide first- and second-level technical support for client systems, resolving issues related to desktops, servers, connectivity, and user access
  • Configure, maintain, and troubleshoot network equipment and security devices, including firewalls, routers, VPNs, and cloud-managed networking platforms
  • Monitor client environments to identify performance concerns, service interruptions, and security risks before they become larger problems
  • Administer Windows 10 and 11 endpoints along with Windows Server systems, including core services such as Active Directory, Group Policy, and network infrastructure roles
  • Support identity and access management processes using tools such as Azure AD / Entra ID and multi-factor authentication platforms like Cisco Duo
  • Document network layouts, system configurations, support activity, and remediation steps to ensure accurate technical records across client accounts
  • Use remote monitoring, management, and service tracking platforms to manage tickets, prioritize work, and deliver timely updates to stakeholders
  • Contribute to infrastructure improvements and technical changes, including system upgrades or internal platform transitions when assigned

Requirements

  • At least 3 years of experience in IT support, systems administration, networking, or a similar technical role
  • Working knowledge of TCP/IP, subnetting, VLANs, routing fundamentals, and overall network design concepts
  • Hands-on experience with Cisco networking equipment, Cisco routers, firewalls, VPN technologies, and WatchGuard security appliances
  • Familiarity with advanced networking concepts such as Border Gateway Protocol (BGP) and secure connectivity best practices
  • Strong experience supporting Windows 10/11, Windows Server, Active Directory, Group Policy, and related infrastructure services
  • Background using remote monitoring and management tools as well as services automation platforms in a service-driven environment
  • Ability to manage multiple priorities in a fast-paced setting while maintaining excellent customer service and clear documentation

What we offer

  • Medical, vision, dental, and life and disability insurance
  • 401(k) plan enrollment
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