CrawlJobs Logo
Robert Half Logo Robert Half · IT - Administration

IT Systems & Network Support Specialist

United States, San Diego · Job Posted February 20, 2026
Apply Position
Job Link Share

Job Description

We are seeking a skilled IT Systems & Network Support Specialist to join our team in San Diego. The ideal candidate will bring strong networking knowledge, hands-on experience with Windows Server, storage, and multi-site support, as well as expertise in modern device and application deployment. If you are passionate about reliable IT operations and leading small-scale rollouts, we invite you to apply.

Job Responsibility

  • Deliver reliable support and maintenance for core infrastructure: network, server, and storage systems, ensuring stability and end-user satisfaction
  • Troubleshoot and resolve issues related to TCP/IP, DNS, DHCP, VLANs, routing, VPNs, and Wi-Fi across multiple business sites
  • Manage ticketing efficiently using Zendesk or similar tools, including clear documentation, proper prioritization, escalation, and adherence to SLAs
  • Coordinate with Internet Service Providers (ISPs) for circuit installs, outages, and upgrades impacting multiple locations
  • Perform basic Windows Server maintenance (patching, managing services, file/print permissions, backup/restore procedures)
  • Support storage infrastructure (file share/NAS/SAN administration, access permissions, backup awareness)
  • Administer Microsoft 365 (user lifecycle, Exchange/Teams, licensing, access management)
  • Deploy and manage devices and applications via Intune and Jamf, including packaging, policy enforcement, and device provisioning
  • Develop clear technical change documentation for rollouts, including impact analysis, rollback, and validation steps
  • Lead and execute smaller-scale rollouts (network configuration changes, hardware refreshes, application deployments) with minimal supervision

Requirements

  • Strong networking fundamentals: TCP/IP, DNS/DHCP, VLANs, routing, VPN, Wi‑Fi troubleshooting
  • Multi-site support experience and ISP coordination
  • Solid ticketing discipline (Zendesk preferred): clear notes, prioritization, escalation, SLA awareness
  • Server maintenance: Windows Server basics (patching, services, file/print, permissions, backups/restore awareness)
  • Storage fundamentals (file shares, NAS/SAN basics, access permissions, backup awareness)
  • Microsoft 365 administration: user lifecycle, Exchange/Teams basics, licensing, access management
  • Application and device deployment via Intune and Jamf (application packaging, policy deployment, device provisioning)
  • Ability to write clear change documentation (impact, steps, validation, rollback)
  • Comfortable leading small rollouts (network changes, device refreshes, app deployments, etc.)

Nice to have

  • Azure / Entra ID fundamentals (identity/access, RBAC basics)
  • Firewall experience (Fortinet/Meraki/Palo Alto), site‑to‑site VPN/IPsec
  • PowerShell scripting for automation
  • Monitoring/logging and root‑cause analysis mindset

What we offer

  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan
  • free online training
Robert Half - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

IT Systems & Network Support Specialist

8 matching positions

IT Support Specialist (Systems and Infrastructure)

The IT Support Specialist (Systems & Infrastructure) is a senior technical role ...
Location
Location
United States , Indianapolis
Salary
Salary:
80000.00 - 85000.00 USD / Year
shrewsusa.com Logo
Shrewsberry & Associates
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of experience in systems administration or advanced IT support
  • Associates degree or higher in Information Technology, Computer Science, or a related field and/or current CompTIA A+
  • Required Certification Network+, Security+ and/or CCNA
  • Strong experience with Microsoft 365, Azure AD, and Windows Server
  • Experience with virtualization, backups, patching, and infrastructure monitoring
  • Solid understanding of networking concepts (DNS, DHCP, VLANs, firewalls, VPNs)
  • Ability to troubleshoot complex technical issues independently
  • Strong documentation and communication skills
  • The successful candidate must be able to work independently, manage complex technical issues, and take ownership of systems administration responsibilities with minimal supervision
  • Weekends as needed
Job Responsibility
Job Responsibility
  • Administer and support Microsoft 365, Azure AD / Entra ID, and identity services
  • Manage Windows Server environments, virtualization, storage, and backups
  • Oversee patch management, system updates, and preventive maintenance
  • Monitor and support backup and disaster recovery systems, including testing restores
  • Support network infrastructure, including switches, firewalls, VPNs, and Wi-Fi (in coordination with MSP as needed)
  • Assist with endpoint management, Intune policies, device compliance, and security configurations
  • Support cybersecurity initiatives, vulnerability remediation, and compliance readiness (including CMMC)
  • Serve as the primary escalation point for Tier 2 helpdesk issues
  • Assist with complex end-user issues when standard troubleshooting is insufficient
  • Coordinate with the MSP on Tier 4 issues, cybersecurity events, and major infrastructure changes
Read More
Arrow Right

IT Systems & Support Specialist

Potential Responsibilities: Provide Tier 1/Tier 2 support across hardware, softw...
Location
Location
United States , Charlotte
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in IT support, desktop support, or systems administration
  • Knowledge of Windows environments and Microsoft technologies
Job Responsibility
Job Responsibility
  • Provide Tier 1/Tier 2 support across hardware, software, and cloud environments
  • Support Microsoft 365, Active Directory, and endpoint management tools
  • Troubleshoot user access, connectivity, and workstation issues
  • Assist with system upgrades, deployments, and technical projects
  • Maintain accurate documentation within ticketing platforms
  • Work closely with infrastructure, networking, and security teams
What we offer
What we offer
  • Medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
  • free online training
Read More
Arrow Right
New

It Support Specialist

We are looking for a detail-oriented IT Support specialist to provide dependable...
Location
Location
United States , Phoenix
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Hands-on experience in IT support, help desk, or desktop support roles within a business environment
  • Working knowledge of Cisco routers, Cisco technologies, and core networking concepts
  • Experience supporting Aruba switching platforms in a production setting
  • Familiarity with firewall administration, including Palo Alto Firewall and Palo Alto Networks technologies
  • Practical experience with Microsoft platforms and Active Directory administration
  • Understanding of backup technologies, computer hardware support, and system configuration practices
  • Ability to troubleshoot technical issues methodically and communicate solutions clearly to users and stakeholders
Job Responsibility
Job Responsibility
  • Deliver timely technical support for end users by diagnosing and resolving hardware, software, and access-related issues across the IT environment
  • Maintain and troubleshoot network infrastructure, including switching and routing equipment, to promote stable and secure connectivity
  • Administer and support firewall technologies, including Palo Alto solutions, by assisting with configuration, monitoring, and issue resolution
  • Manage user accounts, permissions, and directory services within Microsoft and Active Directory environments
  • Assist with backup processes and recovery readiness to help protect business-critical systems and information
  • Support computer hardware setup, upgrades, and replacement activities for desktops, laptops, and related equipment
  • Contribute to configuration management and documentation efforts to improve consistency and visibility across supported systems
  • Provide network administration support related to organizational acquisition activity, helping integrate and maintain infrastructure as needed
What we offer
What we offer
  • Medical
  • Vision
  • Dental
  • Life and disability insurance
  • 401(k) plan
  • Fulltime
Read More
Arrow Right
New

Tier 1 & 2 IT Support Specialist

We’re looking for a hands-on IT Support Specialist who can keep our internal use...
Location
Location
United States , Portland
Salary
Salary:
65000.00 - 75000.00 USD / Year
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in Tier 1/2 IT Support or Help Desk environments
  • Hands-on experience with Entra ID and Intune
  • Strong troubleshooting skills across Windows environments (macOS a plus)
  • Experience supporting internal business applications (ERP, CRM, or SaaS platforms)
  • Ability to coordinate with vendors and manage escalations effectively
  • Strong communication skills—able to translate technical issues into plain English
  • Ability to prioritize in a fast-paced, user-facing environment
  • 2+ years of IT support experience
  • Hands-on experience supporting a core business platform (ERP, CRM, or SaaS)
  • Experience working with third-party vendors to troubleshoot and resolve issues
Job Responsibility
Job Responsibility
  • Provide Tier 1 & 2 support for internal users (deskside + remote)
  • Troubleshoot hardware, software, and basic network issues quickly and effectively
  • Manage users, access, and permissions within Entra ID (Azure AD)
  • Support device deployment, configuration, and policy management with Microsoft Intune
  • Image, configure, and maintain laptops and mobile devices
  • Act as the SME for core business applications, troubleshooting issues and driving improvements
  • Work closely with external vendors to resolve application issues and ensure system reliability
  • Document solutions, processes, and recurring issues
What we offer
What we offer
  • Medical, vision, dental, and life and disability insurance
  • Company 401(k) plan
  • Fulltime
Read More
Arrow Right
New

It Support Specialist

We are looking for an IT Support Specialist to provide dependable technical assi...
Location
Location
United States , New Jersey
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Hands-on experience providing Level 2 IT support in a help desk, desktop support, or similar technical environment
  • Strong working knowledge of Microsoft Windows and the ability to troubleshoot desktop-related issues efficiently
  • Experience supporting Microsoft 365 products and services in a business setting
  • Familiarity with service desk ticket management and maintaining accurate support documentation
  • Basic network troubleshooting skills, including identifying common connectivity and hardware issues
  • Ability to deliver excellent customer service while supporting users with varying levels of technical knowledge
  • Exposure to Windows Server support is preferred
  • Experience with ConnectWise Manage, Automate, or Control is preferred but not required
Job Responsibility
Job Responsibility
  • Deliver technical support for users both remotely and at client locations within a reasonable local travel radius
  • Resolve issues involving Windows desktops, user workstations, and common operating system problems
  • Support Microsoft 365 environments, including account access, application troubleshooting, and day-to-day end-user assistance
  • Investigate and remediate malware, virus, and other endpoint security incidents
  • Assist with Windows Server problem resolution and perform basic repair or support tasks
  • Perform entry-level network setup and diagnostic work
  • Use service desk tools and support platforms to document requests, manage tickets, and provide timely follow-up
  • Communicate clearly with users, prioritize issues appropriately, and escalate concerns when needed
What we offer
What we offer
  • Medical, vision, dental, and life and disability insurance
  • Company 401(k) plan
Read More
Arrow Right

IT Support Specialist

We are seeking a dedicated IT Support Specialist to provide Tier 1–2 support for...
Location
Location
United States , Delray Beach
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 1–3 years of IT support or help desk experience
  • Strong familiarity with Windows 10/11 and/or macOS environments
  • Experience with Microsoft 365 applications, Teams, OneDrive, and Outlook
  • Understanding of networking basics (TCP/IP, DNS, DHCP, VLANs)
  • Experience with ITSM/ticketing platforms (ServiceNow, Jira, Zendesk, etc.)
  • Ability to troubleshoot hardware, printers, VoIP phones, and peripherals
  • Strong customer service and communication skills
  • Ability to manage multiple tasks and stay organized in a high-volume environment
  • Experience supporting remote users and VPN technologies
  • CompTIA A+, Network+ or other certifications are a plus
Job Responsibility
Job Responsibility
  • Respond to IT support tickets submitted via phone, email, or ticketing system
  • Troubleshoot issues involving Windows/macOS, Microsoft 365, VPN, and business applications
  • Assist with user account management including password resets and permissions
  • Support remote employees using remote-access tools such as RDP, TeamViewer, or AnyDesk
  • Resolve issues with hardware components including laptops, desktops, printers, and peripherals
  • Troubleshoot basic network issues such as Wi-Fi, DNS, DHCP, and VPN connectivity
  • Support new-hire onboarding including device setup and application configuration
  • Document all troubleshooting steps, solutions, and system changes
  • Maintain and track IT equipment inventory
  • Escalate complex issues to senior system or network teams
What we offer
What we offer
  • Medical, vision, dental, and life and disability insurance
  • 401(k) plan enrollment
  • Free online training
  • Competitive compensation
Read More
Arrow Right

It Support Specialist

The job incumbent is responsible for first/second level IT technical support and...
Location
Location
Belgium , Antwerp
Salary
Salary:
Not provided
bureauveritas.cz Logo
Bureau Veritas Certification CZ, s.r.o.
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Technical and / or business qualification
  • Minimum of 3 years IT technical experience, Win 10, Win 11. Active Directory, Azure, Intune, Autopilot. Basic networking skills
  • Fluent English language skills
  • Able to work independently but meanwhile capable of sharing knowledge and practices with the larger IT team
  • Ability to travel to all office sites within Belgium. Possible travel within Europe.
Job Responsibility
Job Responsibility
  • Provide First & Second level support for all IT related topics / issues
  • Escalation of priorities for business-critical reasons
  • Scheduling of unusual tasks in relation with the district business cycle
  • Provide local technical support
  • Identify, analyse and fix PC or System issues
  • IT procurement orders in line with the budget/forecast
  • Ensure availability, accuracy and security of local systems
  • Accurate documentation of local systems according to guidelines
  • Ensure compliance with policies and procedures
  • Provide IT Support when and where needed across the country/district/zone
  • Fulltime
Read More
Arrow Right

It Support Specialist

The IT Support Specialist provides high-quality technical support across the org...
Location
Location
United States , Bloomington
Salary
Salary:
Not provided
hayesgibson.com Logo
Hayes Gibson Property Services LLC
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proficiency in troubleshooting hardware and software
  • experience with operating systems (Windows, macOS, Linux)
  • networking protocols
  • Strong communication skills
  • Problem-solving mindset
  • Customer-focused
  • Previous experience in IT support or similar role is highly preferred
Job Responsibility
Job Responsibility
  • Provide responsive Tier I and Tier II technical support across hardware, software, networks, and mobile devices
  • Serve as the primary administrator for SharePoint Online
  • Assist with Microsoft 365 and related systems administration
  • Provide end-user training for SharePoint and Microsoft 365
  • Track issues, resolutions, and improvements in internal systems
What we offer
What we offer
  • Comprehensive health, dental, and vision insurance
  • 401(k) plan
  • generous paid time off
  • paid holidays
  • Fulltime
Read More
Arrow Right