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Administer servers, network devices, telecommunications systems, and related infrastructure to keep daily technology operations stable and responsive
Monitor system health, backup performance, and overall network availability, taking corrective action to minimize downtime and protect business continuity
Strengthen the organization’s security posture by reviewing vulnerabilities, investigating potential threats, and applying safeguards that reduce risk
Manage user onboarding tasks such as account creation, access configuration, and permissions administration across business systems
Provide technical assistance for hardware, software, and connectivity issues, resolving end-user problems in a timely and thorough manner
Maintain software and technology licensing records to support compliance and ensure renewals remain current
Train new users on internal systems and provide ongoing guidance that helps staff and members use technology effectively
Support hybrid IT environments, including virtualized and cloud-connected systems, while assisting with secure configuration and operational maintenance
Requirements:
Bachelor’s degree in computer science, information systems, or a related discipline
candidates with a different degree may qualify with at least 5 years of relevant IT administration experience
Practical experience managing core infrastructure components such as Windows servers, routers, switches, firewalls, peripherals, and telecommunications platforms
Demonstrated ability to troubleshoot and resolve software, hardware, and network issues in an end-user support environment
Working knowledge of network security practices and monitoring technologies, including tools used for intrusion detection, vulnerability review, or security event monitoring
Experience administering Active Directory, virtualization platforms such as VMware, and hybrid IT environments
Strong judgment in identifying technical or security risks, with the ability to escalate critical concerns appropriately
Effective communication, organization, and time management skills, with the ability to collaborate across technical and non-technical teams
Familiarity with cloud infrastructure fundamentals, security compliance expectations, and ongoing software licensing oversight
Microsoft or networking certifications are a plus
Nice to have:
Microsoft or networking certifications are a plus
What we offer:
medical, vision, dental, and life and disability insurance