IT Systems Generalist

• Install and configure Microsoft Windows 10 and Windows 11
• Work with Active Directory and Windows Server 2019
• Install and configure Microsoft 365 products
• Troubleshoot software and network issues as needed
• Familiar with MFA and Password Managers
• Test and evaluate software as needed
• Maintain and clean computers as needed
• Setup and configure new and repurposed computers
• Troubleshoot Printer and Plotter issues
• Work with service providers as necessary
• Have familiarity with Network systems and devices, Including Cisco Routers, Meraki Switches, Firewalls and VPN’s
• Maintain and update Asset Inventory records
• Setup accounts and resolve licensing issues
• Maintaining license expiry dates
• Other duties and responsibilities as assigned
• Asset management for multiple offices

• Has 3-5 years’ experience in a desktop support role
• 2-3 years' experience with Cybersecurity and/or applicable education/certifications
• Possess strong troubleshooting skills
• Demonstrate intermediate knowledge of computer hardware and software
• Be able to learn and evolve knowledge and skills
• Stay up to date on Trends and Best Practices in Information Technology

Sonicwall Firewall experience is a plus

• Positive team environment
• Competitive salaries
• Flexible schedules
• Growth opportunities
• Training and professional development
• Health, dental, and vision insurance
• 401(k)
• Life, long-term disability, and short-term disability insurances
• Paid time-off
• Paid holidays
• Volunteer leave
• Performance bonuses
• HSA
• Transit program
• Parental and maternity leave
• Supportive management
• Professional development assistance
• Employee discounts
• Employee Assistance Program
• team-building outings
• Laidback office culture