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IT Systems Generalist

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KDM Engineering

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Location:
United States , Chicago

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Contract Type:
Not provided

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Salary:

65000.00 - 80000.00 USD / Year

Job Description:

The ideal candidate will be able to work independently as well as collaboratively with others in the department. With keen troubleshooting skills, be able to resolve issues with minimal support and collaborate when necessary, have a positive countenance and be a contributor to the overall objectives of the IT Group. Additionally, understands the importance of discretion with regards to critical corporate information including PII and Client information. Cybersecurity and networking across multiple office locations is a requirement.

Job Responsibility:

  • Install and configure Microsoft Windows 10 and Windows 11
  • Work with Active Directory and Windows Server 2019
  • Install and configure Microsoft 365 products
  • Troubleshoot software and network issues as needed
  • Familiar with MFA and Password Managers
  • Test and evaluate software as needed
  • Maintain and clean computers as needed
  • Setup and configure new and repurposed computers
  • Troubleshoot Printer and Plotter issues
  • Work with service providers as necessary
  • Have familiarity with Network systems and devices, Including Cisco Routers, Meraki Switches, Firewalls and VPN’s
  • Maintain and update Asset Inventory records
  • Setup accounts and resolve licensing issues
  • Maintaining license expiry dates
  • Other duties and responsibilities as assigned
  • Asset management for multiple offices

Requirements:

  • Has 3-5 years’ experience in a desktop support role
  • 2-3 years' experience with Cybersecurity and/or applicable education/certifications
  • Possess strong troubleshooting skills
  • Demonstrate intermediate knowledge of computer hardware and software
  • Be able to learn and evolve knowledge and skills
  • Stay up to date on Trends and Best Practices in Information Technology

Nice to have:

Sonicwall Firewall experience is a plus

What we offer:
  • Positive team environment
  • Competitive salaries
  • Flexible schedules
  • Growth opportunities
  • Training and professional development
  • Health, dental, and vision insurance
  • 401(k)
  • Life, long-term disability, and short-term disability insurances
  • Paid time-off
  • Paid holidays
  • Volunteer leave
  • Performance bonuses
  • HSA
  • Transit program
  • Parental and maternity leave
  • Supportive management
  • Professional development assistance
  • Employee discounts
  • Employee Assistance Program
  • team-building outings
  • Laidback office culture

Additional Information:

Job Posted:
January 05, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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