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Sopra Steria is deploying its Cyber Range platform at a federal customer site in Ottawa. We are looking for an experienced IT engineer to act as our on-site hands and L1 support contact for the duration of the engagement. You will be trained by our core Cyber Range team in Ottawa and become the customer's first line of technical contact post-deployment.
Job Responsibility
Phase 1 — Training & Installation: Remote or on-site training, rack-and-stack, network integration, OS/hypervisor setup, deployment of the Cyber Range platform, loading and validation of training scenarios, handover documentation, customer acceptance
Phase 2 — L1 support (~20 hrs/month for 36 months): first-line technical support, incident triage, basic troubleshooting, scenario resets, minor configuration changes, coordination with Sopra Steria L2/L3 remote teams, periodic health checks
Requirements
Active Government of Canada Top Secret (Level III) clearance — must be valid at contract start
5+ years as an IT / systems / infrastructure engineer
Strong Linux administration (RHEL/Ubuntu/Debian — CLI, networking stack, systemd, virtualization)
Comfortable with virtualization / hypervisors (VMware, KVM, or Proxmox)
Able to work independently on-site, document clearly, and escalate appropriately
working English is mandatory
Nice to have
Prior experience with cyber range & Cybersecurity activities
Scripting (Bash, Python, Ansible)
Prior federal sector engagement experience
Security certifications (Sec+, RHCE, CCNA, or equivalent)
What we offer
Competitive compensation including a strong base salary and annual performance bonus
comprehensive, fully covered benefits package: virtual healthcare, life insurance, long-term disability, health, dental, and vision coverage, a health spending account
Sopra Steria covers 100% of premiums
generous paid time off, including sick leave, personal days, and 3 weeks of vacation
monthly transportation allowance
excellent learning, development, and career advancement opportunities