IT Systems Engineer, Office Angels

Office Angels

Location:
United Kingdom, Chelmsford

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

35000.00 - 40000.00 GBP / Year

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Job Description:

Our client is seeking a IT Systems Engineer to join their IT team in Chelmsford. The role involves creating reports to support data-driven decisions, providing insights to senior management, and maintaining a high level of user satisfaction. You need to be focused, analytical and forward-thinking. You will be based in their bight and open head office and will need be detail orientated, proactive and have great technical skills.

Job Responsibility:

Set up, configure, and manage network hardware, servers, and infrastructure
Oversee system performance to ensure IT services remain operational and accessible
Conduct regular system checks, perform backups, and manage patches
Monitor networks and systems, coordinating with our NOC to ensure smooth operations
Offer technical support to staff via phone or email, documenting all IT incidents and requests thoroughly
Keep users updated on the status of their tickets to manage expectations effectively
Deliver efficient services that maintain high levels of user satisfaction
Diagnose and resolve issues with various systems, applications, and technologies, either remotely or in person
Actively manage service desk queues, address unassigned tickets, and keep work information current
Assist with internal office moves (IT equipment only) and set up new user configurations
Handle cabling and network patch management
Manage inventory and assets
Lead the technical aspects of various application and infrastructure projects

Requirements:

Virtualization Platforms: Expertise with Azure, VMware or Hyper-V and operating systems Windows Server 2019/2022
Cloud Services: Proficiency in cloud platforms like Microsoft 365
Scripting and Automation: Proficiency in scripting languages such as PowerShell for automation and task simplification
Backup and Recovery Software: Expertise with tools like Ave Point, Veeam, BackupExec, or Redstor for ensuring data integrity and recovery
Demonstratable Azure experience
Familiarity with ITIL framework
Ability to prioritize workload
Self-motivated with a focus on user service
Initiative-taking and team-oriented

What we offer:

On-site parking
25 days holiday, plus bank holidays
Frequent socials, including Summer and Christmas parties
Environmentally conscious - you'll be supplied with sustainable products
Monthly company lunches
Excellent progression opportunities
Opportunity to participate in local fundraising
Long service awards
Amazing in-house training

Additional Information:

Job Posted:
April 27, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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IT Systems Engineer