IT Systems Engineer Job at Everlaw (Oakland)

Job Description

Everlaw is looking for a highly motivated Information Systems Engineer to join our growing IT team! The Information System Engineer reports to the Director, Corporate IT. As an Information Systems Engineer, you'll greatly impact the day-to-day experience of our employees! You’ll draw on your technical aptitude, logical thought process, attention to detail, and project management skills to drive change through implementation of new technology platforms. You’ll lead projects successfully with the support of your teammates.

Job Responsibility

Use egoless communication skills to collaborate with teammates to solve complex IT projects
Partner with the security engineering, operations, and employee experience team to ensure IT infrastructure is supporting the needs of the business and is secure
Become familiar with current IT infrastructure and SaaS tools
Become familiar with current IT initiatives and determine how you can contribute
Use attention to detail to roll out new IT tools and workflows
Use technical breadth to help maintain, automate, and improve IT infrastructure
Develop strong relationships with all teams at Everlaw to collaborate on IT initiatives

Requirements

At least 5 years of experience working with IT infrastructure tools in a mostly/entirely cloud-based environment
Deep experience in supporting Atlassian Cloud infrastructure, most notably Jira and Confluence
Strong interest in AI tooling, particularly in administering and defining best practices for company-wide AI tools
Experienced in building automations utilizing APIs and workflow utilities (Okta Workflows, Trelica, Zapier, Workato, etc)
Experience managing and supporting an SSO/IdP solution (Okta, OneLogin, etc)
Comfortable managing computers and mobile devices through MDMs (Jamf, InTune, etc)
Proactive, constantly assessing the configuration of IT platforms and making recommendations on how they can be improved
Incredibly organized, process-driven, and capable of anticipating and mitigating friction points in a fast-paced environment
Team player, willing to help other IT members resolve problems when needed
Authorized to work in the United States

Nice to have

HUGE plus if you have hands-on experience administering company-wide AI platforms
HUGE plus if you have Atlassian-based certifications
Knowledge of scripting languages (Bash, Python, PowerShell, etc)
Comfortable managing office network environments, preferably in Meraki
Experience supporting cloud-based IT infrastructure for a company that is globally distributed
Familiarity supporting an environment with Ubuntu Linux laptops
Experience with audio/video systems (Zoom, Google Meet, etc)
Experience deploying and supporting a SaaS endpoint security solution
Ability to perform work after hours when necessary

What we offer

Equity program
401(k) retirement plan with company matching
Health, dental, and vision
Flexible Spending Accounts for health and dependent care expenses
Paid parental leave and approximately 10 days (80 hours) per year of sick leave
Seventeen paid vacation days plus 11 federal holidays
Membership to Modern Health to help employees prioritize mental health and wellness
Annual allocation for Learning & Development opportunities and applicable professional membership dues
Company-sponsored life and disability insurance
Work in Downtown Oakland, just steps from the BART line and dozens of restaurants
Select your preference of hardware (Mac or PC) and customize your desk setup
Enjoy a wide variety of snacks and beverages in the office
Bond over company-wide out-of-the-box events and fun activities with your team
Time off for company-sponsored volunteer events and 4 paid hours per quarter to volunteer at a charitable organization of your choice
Take advantage of learning and career development opportunities

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IT Systems Engineer

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