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Teammate will be working on Platform Management such as Encryption, and Remote-Control Platforms. Rotating on-call schedule.
Job Responsibility:
Plans, schedules, and coordinates server hardware, application software installations and upgrades for systems implemented in the region
Installs and supports virtualization solutions for the organization
Installs and supports device integration solutions
Assists with and supports workstation and server administration procedures
Implements backup and recovery procedures to ensure data/media recoverability for site-based systems
Follows quality assurance processes to ensure proper system operation, optimum performance, and absence of defects
Creates tasks, work estimates, and resource requirements on those tasks
Acts as an escalation point with vendors and staff to coordinate application software and hardware changes
Performs root-cause analysis and solves application software and hardware problems
Requirements:
Bachelor's Degree in Computer Science or related field
Typically requires 3 years of experience in Platforms, Network Communications, and Project Management
Experience in using backup tools, storage systems, and network management systems, application delivery systems and supporting directory technology systems
Knowledge of operating systems, vendor-specific environments, and other system software
Knowledge of systems administration and the inter-relationships between application code and server operating systems and desktop operating systems
Knowledge of hardware and software as used in the clinical and/or business setting
Demonstrated facilitation skills and ability to explain technical subjects to non-technical clients
Demonstrated ability to translate user requirements into system specifications
Strong organizational and analytical skills. Ability to gather, organize and present data
Strong problem and issue resolution skills
Strong written and oral communication skills
Ability to handle multiple tasks, set appropriate priorities and accomplish assignments in a thorough and timely manner
What we offer:
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs