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IT Systems and Network Engineer

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Highspot

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Location:
Canada , Vancouver

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

98000.00 - 133000.00 CAD / Year
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Job Description:

The IT Systems Engineer is part of Highspot’s Global IT organisation and plays a critical role in building, securing, and operating the systems and infrastructure that power our global workforce. You’ll focus on networking, systems automation, and cloud administration—working across multiple technologies to ensure Highspot’s global IT environment is scalable, reliable, and secure. This is a hands-on engineering role suited for someone who thrives in fast-paced, collaborative environments and enjoys solving complex technical challenges across systems, cloud, and networks.

Job Responsibility:

  • Manage and integrate enterprise SaaS tools such as Jira, Google Workspace, Slack, and Zoom
  • Manage device environments using Jamf Pro and Intune for configuration, compliance, and lifecycle management
  • Manage and support basic access to Microsoft Entra, and Okta
  • Design, implement, and maintain global network infrastructure using Palo Alto Networks, Cisco Meraki, Aruba, and Fortinet technologies
  • Collaborate with Security to maintain firewall rules, VPN configurations, and Zero Trust-aligned network segmentation
  • Automate system, identity, and workflow processes using Workato and Agentic (Genie) to improve IT efficiency and eliminate manual work
  • Monitor and optimize network performance, connectivity, and security across multiple offices and remote users
  • Maintain comprehensive documentation of systems, networks, and procedures
  • Contribute to global IT infrastructure projects including office network upgrades, SaaS integrations, and automation initiatives

Requirements:

  • 1–3 years of experience in IT Systems Engineering and basic Network Administration
  • Hands-on administration experience with: Google Workspace, Slack, Zoom, and Atlassian (Jira, Confluence, etc)
  • Jamf Pro and Intune for endpoint and device management
  • Microsoft Entra, Azure, and basic AWS access administration
  • Palo Alto Networks, Cisco Meraki, Aruba, Fortinet
  • Understanding of networking concepts (TCP/IP, VLANs, routing, DNS, DHCP, VPN)
  • Scripting and REST API-based automation using Python, PowerShell, or Bash
  • Understanding of security principles and Zero Trust architectures
  • Excellent troubleshooting, documentation, and communication skills
  • Prior experience working directly for a U.S.-based company on a small IT team, taking ownership across multiple areas of responsibility
  • Demonstrated experience autonomously driving key enhancements and changes to completion

Nice to have:

  • Familiarity with identity management systems such as Okta or Azure AD
  • Basic knowledge of workflow processes using Workato and Agentic (Genie) to improve IT efficiency and eliminate manual work
  • Experience supporting multi-office, global environments
  • Awareness of compliance standards such as SOC2 or ISO27001
What we offer:
  • Comprehensive medical, dental, vision, disability, and life benefits
  • Group Retirement Savings Plan (RRSP) and matching employer contributions (DPSP) with immediate vesting
  • Flexible PTO
  • Generous Holiday Schedule + 5 Days for Annual Holiday Week
  • Quarterly Recharge Fridays (paid days off for mental health recharge)
  • Flexible work schedules
  • Access to Coaches and Therapists through Modern Health
  • 2 Volunteer days per year
  • Monthly transportation allowance for employees that work in our Vancouver Hub location

Additional Information:

Job Posted:
January 05, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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