IT Systems Analyst II, Robert Half

Robert Half

Location:
United States, Seattle

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

We are looking for an experienced IT Systems Analyst II to join our team in Seattle, Washington. In this role, you will provide technical support and expertise to end-users, ensuring the seamless operation of hardware, software, and network systems. This is a fully on-site position requiring strong problem-solving skills and a hands-on approach to troubleshooting and system management.

Job Responsibility:

Provide direct desktop support to end-users, addressing technical issues related to hardware, software, and operating systems
configure, troubleshoot, and maintain systems running on Windows and Mac OS X platforms
diagnose and resolve network connectivity problems for devices on both wired and wireless networks
offer technical assistance for mobile platforms including iOS and Android devices
utilize Microsoft Active Directory to manage user accounts and permissions effectively
deploy and maintain standard system images using Microsoft Deployment Toolkit
monitor systems and resolve incidents or service requests through Microsoft System Center Suite
assist in the implementation and ongoing maintenance of IT systems to ensure optimal performance
document support activities and maintain accurate records of technical solutions provided

Requirements:

At least two years of hands-on experience providing desktop support in an IT environment
proficiency in troubleshooting and configuring Windows and Mac OS X systems
familiarity with diagnosing network connectivity issues on wired and wireless networks
knowledge of mobile platforms such as iOS and Android
experience working with Microsoft Office and Active Directory
competence in using Microsoft Deployment Toolkit for system image management
understanding of the Microsoft System Center Suite for handling incidents, service requests, and monitoring systems

What we offer:

M/D/V - a portion will cover spouse and dependents
LT Disability Insurance
Retirement Plan: 403(b) eligible for company match up to 5% after 1 year
PTO/Holidays/Sick Time: in 1st year of employment will accrue minimum of 10 days PTO, 10 days paid sick leave, 10 holidays, 2 floating holidays

Additional Information:

Job Posted:
May 22, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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IT Systems Analyst II