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At Evonik, a leading global specialty chemicals company, an (IT) world full of opportunities awaits you: With nearly 900 employees worldwide, our IT stands for state-of-the-art apps and technologies with which we develop innovative IT solutions for our products, services, business and production processes in close cooperation with our business. 33,000 colleagues in over 100 countries rely on us to enable them to work and communicate with our IT systems anytime, anywhere. At Site & Production Services, we have a local presence all over the world. We digitize and operate the IT systems for production, laboratory, logistics and sites.
Job Responsibility:
Responsible for the technical analysis, specification, implementation, maintenance and service improvement of site infrastructure, site security and production systems
Ensure the continuous assurance, support and optimization of systems, applications and processes in the site infrastructure / site security and production environment
Responsible for planning, coordinating, supporting and documenting services and rollout scenarios for site infrastructure / site security and production based on current company standards
Implement system and process changes
Analyze, specify, and optimize processes to support the operation of products and services
Conduct user training and coaching as needed
Test and evaluate new hardware and software products within the site infrastructure environment
Promote the maintenance of user and asset management systems
Member of the regional support team
Setting up production infrastructure under pressure
Keeping up with ever-changing technology
Integrating various systems
Requirements:
Graduated from college with a degree in computer science, engineering, or equivalent
At least 2 years of experience
Technical knowledge in a broad range of sub-fields such as site infrastructure and communications systems
Working knowledge of the theory, analysis and application of computer systems, networks, mobile communications and emerging computing technologies
Working knowledge of site infrastructure/site security and production systems
General knowledge of MS applications
Familiar with SAP
Interested in the procurement and administrative processes to support the delivery of IT products and services
Self-driven, motivated, and inquisitive individual
Thorough knowledge of company and technical standards and guidelines
Enjoy working in a matrix organization
Like to collaborate and work in different functional teams on a local and regional level
Can work independently and on your own initiative
Excellent team player
Excellent customer orientation and communication skills
Able to understand, review and ensure compliance with Service Level Agreements (SLAs)
Independent learner
Enjoy cross-cultural teamwork
Good conflict management skills
Passion for supporting day-to-day operations on site