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IT System Engineer - Okta

India, Chennai · Job Posted January 02, 2026
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Job Description

As an IT Systems Engineer, you will play a critical role in building and supporting the systems and identity platforms that power our global workforce. This is a high-impact opportunity to shape how Zuora manages identity, secures access, and operates a modern cloud-first environment. You’ll partner closely with Security, Engineering, and IT Ops teams to evolve our IAM strategy, mature our cloud infrastructure, and improve the end-user experience.

Job Responsibility

  • Drive the implementation, optimization, and day-to-day management of IAM solutions with Okta
  • Maintain and enhance Active Directory
  • Design, deploy, and operate AWS cloud environments
  • Develop automation and scripting solutions (e.g., Python, Bash) to streamline IT workflows
  • Partner with cross-functional teams (Security, Engineering, IT Ops, HRIS) to translate business requirements into scalable and secure technical solutions
  • Administer and improve Zuora’s SaaS and Atlassian Cloud environments
  • Lead and document system upgrades, patches, configurations, and best-practice deployments
  • Provide Tier 2 support for escalated system issues
  • Create and maintain detailed documentation for systems, processes, and configurations

Requirements

  • Strong hands-on experience administering Okta, IAM platforms, and identity lifecycle processes
  • Experience managing Active Directory, including user provisioning, policies, and security configurations
  • Solid understanding of AWS services and cloud environment management
  • Working knowledge of Windows and Linux operating systems and core networking concepts
  • Strong analytical and troubleshooting skills with a proactive and solutions-oriented mindset
  • Experience partnering with cross-functional teams and communicating technical concepts to non-technical audiences

Nice to have

  • Experience with Atlassian/Jira Cloud administration, including workflows, schemes, permissions, and automation
  • Familiarity with scripting languages such as Python or Bash for automation
  • Relevant certifications such as AWS Solutions Architect, Okta Certified Administrator, or Atlassian Certified Professional

What we offer

  • Competitive compensation, variable bonus and performance reward opportunities, and retirement programs
  • Medical, dental and vision insurance
  • Generous, flexible time off
  • Paid holidays, “wellness” days and company wide end of year break
  • 6 months fully paid parental leave
  • Learning & Development stipend
  • Opportunities to volunteer and give back, including charitable donation match
  • Free resources and support for your mental wellbeing

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