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As our IT System Administrator, you’ll play an essential role in supporting the systems that keep our senior living communities running smoothly. By partnering closely with Finance and Accounting teams, you’ll help ensure data integrity, system reliability, and seamless technology operations—making a meaningful impact every single day. As the IT System Administrator, your role includes managing, optimizing, and supporting enterprise financial and ERP systems with a primary focus on Yardi Voyager. You will serve as the technical bridge between IT infrastructure and Finance/Accounting teams, ensuring secure access, reliable reporting, and efficient system integrations.
Job Responsibility:
Serve as the Subject Matter Expert for Yardi Voyager and associated ERP modules
Manage user access, roles, and security permissions to support compliance and audit requirements
Lead system upgrades, enhancements, sandbox testing, and User Acceptance Testing (UAT)
Troubleshoot and resolve Tier 2 and Tier 3 system issues escalated from the help desk
Support additional finance systems such as Concur and Avid Pay
Partner with Finance during month-end and year-end close processes
Design, develop, and maintain custom reports using Yardi reporting tools and SQL queries
Monitor and maintain integrations between ERP systems and external vendors or banking platforms
Perform data audits to ensure integrity of General Ledger, AP, and AR data
Manage vendor relationships and drive timely issue resolution
Document system configurations, SOPs, workflows, and technical processes
Identify opportunities for automation, system optimization, and process improvement
Requirements:
Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience)
3–5 years of experience in IT systems administration or application support
Hands-on experience supporting ERP or financial management systems
Strong experience with SaaS platforms, user management, and role-based access control
Working knowledge of SQL reporting and data management best practices
Exposure to scripting or automation tools (PowerShell, Python, or similar) preferred
Experience creating technical documentation and end-user support materials
Strong communication and problem-solving skills
Relevant certifications or vendor credentials are a plus
Nice to have:
Exposure to scripting or automation tools (PowerShell, Python, or similar)
Relevant certifications or vendor credentials
What we offer:
Comprehensive benefits package – medical, dental, vision, PTO, 401(k) and more for eligible positions
Competitive wages
Early access to earned wages before payday!
Flexible scheduling options with full-time and part-time hours
Paid time off and Holidays (full-time)
Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time)