It Support Tier Ii Or Iii Job at Robert Half (Beavercreek)

It Support Tier II Or III

We are looking for an experienced IT Support Tier II or III to provide hands-on ...

Location

United States , Beavercreek

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Hands-on experience supporting Windows Server environments, including Active Directory and Group Policy administration
Working knowledge of Microsoft 365 tools and services, with experience managing business user accounts and device policies
Familiarity with virtualization technologies, particularly Hyper-V, in a production environment
Solid understanding of business networking concepts such as VPN connectivity, VLAN configuration, and site-to-site communication
Experience supporting Microsoft Windows desktop environments, including troubleshooting and resolving user issues through ticket-based workflows
Strong communication and customer service skills, with the ability to explain technical issues clearly to end users
Ability to work independently, manage priorities effectively, and adapt to changing support needs
Must be eligible to work in the U.S., have reliable transportation for client visits, and be able to meet background screening and drug testing requirements

Job Responsibility

Deliver remote and on-site technical support for desktop systems, user accounts, software issues, and everyday IT service requests for clients in Beavercreek, Ohio
Set up, maintain, and troubleshoot Windows-based server environments while supporting core services such as directory management and policy administration
Administer Microsoft 365 platforms, including email, file collaboration, device management, and cloud-based user services
Deploy, configure, and support Windows 11 workstations, laptops, and connected peripherals to ensure reliable end-user performance
Monitor and maintain backup and recovery solutions to help protect business data and support restoration needs when required
Install and support network infrastructure such as firewalls, switches, wireless access points, and routing equipment across client environments
Keep service records, system configurations, and technical documentation accurate and up to date for ongoing support and continuity
Participate in a rotating after-hours support schedule, providing periodic on-call assistance as needed

What we offer

medical, vision, dental, life and disability insurance
401(k) plan

Fulltime

IT Applications Specialist III - HRIS

Under the supervision of the Director, Enterprise Applications, the IT Applicati...

Location

United States , Denver

Salary:

86800.00 - 112900.00 USD / Year

InnovAge

Expiration Date

Until further notice

Requirements

Bachelor's degree in Computer Science, Information Systems Management, Accounting/Finance, Engineering or a related field from an accredited college/university
Minimum of 8 years of experience providing applications support, systems integration and system administration
Experience in supporting business related systems
Experience with and understanding relational databases, Active Directory and Microsoft Office Suite
Understanding of Human Resources principles depending on role
Understanding of IT General Controls and how to operate within said controls
Experience with Tier II and Enterprise level systems
Ability to analyze situations/problems and determine a plan on how to address without a playbook using strong critical thinking skills
Strong understanding of business/operational transactions and process flow as it relates to various types of Business Systems and related transactions
Install and configure application components

Job Responsibility

Installs applications in the development and system test environments for Development and UAT testing
Performs system administration by writing utilities and monitoring information technology services
Provides technical support and maintenance of installed applications software
Assists with implementation, configuration and testing of new product versions with end users
Interacts with end users and software vendors in order to troubleshoot installation and implementation issues
Develops and maintains detailed technical knowledge of the specifications, operation, and diagnostic of products
Organizes, produces, and reports on the progress of ongoing testing, trials, and evaluation of new products and services
Conducts orientation to new users regarding applications of software
Functions as a key point of user contact and customer service for business systems and is accountable for user satisfaction
Assists in the execution of large and small IT projects

What we offer

Medical/dental/vision insurance
Short and long-term disability
Life insurance and AD&D
Supplemental life insurance
Flexible spending accounts
401(k) savings
Paid time off
Company-paid holidays
401(k) plan with company match

Fulltime

Intelligent Automation Solution Architect

The Solution Architect is an integral part of the operational excellence of the ...

Location

India , Hyderabad

Salary:

Not provided

Randstad

Expiration Date

July 29, 2026

Requirements

Candidates with automation experience in web, windows, ERP applications...
5+ years of professional experience
2+ yrs of development, preferably Agile
2+ yrs demonstrating peer leadership
2+ yrs of proven technical experience in a programming / development environment in Automation Anywhere and other tools
Experience with independent solutioning and builds
Advanced knowledge and hands-on experience with Spreadsheet tools (MS Excel, Google Sheets…), Process mapping (MS Visio…), Scripting (Java, VB / VBA scripting...), knowledge of web technologies (HTML, CSS, JavaScript), expertise in web technologies (HTML, CSS, JavaScript), web server (Apache), MySQL
Hands-on development experience in any of the programming languages/platforms
Tier I: Python, Google Apps, PHP, VBA
Tier II: PowerShell, VBS

Job Responsibility

Analyze business processes and identify automation opportunities
Assess creatively automation feasibility with current and new tech stacks, as applicable.
Analyze, understand, and document the business processes in detail where required.
Develop AS-IS and TO-BE process flows.
Identify and communicate all requirements to deploy automation solutions
Configure new IA / RPA processes and objects using core workflow principles that are efficient, well structured, maintainable and easy to understand primarily using Automation Anywhere or any other toolset, as applicable
Create and maintain solution documentation
Problem solve for issues that arise in day to day running of IA / RPA processes and provide timely responses and solutions as needed.
Work within project planning constraints, communicate any identified project risks and issues to the manager accordingly and provide input to the change control process.
Create, document and implement standards, processes, procedures, and scenarios for the development life-cycle

Sr Endpoint Engineer

Serves as a primary technical resource and subject-matter expert supporting the ...

Location

United States , Vienna

Salary:

Not provided

AAC

Expiration Date

Until further notice

Requirements

5+ years of experience with WorkSpace One, Microsoft Intune, and/or Jamf
3-5 years of experience with patch management processes
2 years of experience writing and leveraging PowerShell automation
3+ years of experience with BMC Remedy (Incident/Change/Knowledge) or similar ITSM tools such as ServiceNow
Experience supporting large enterprise deployments, zero-touch workflows, and mobile security compliance
Extensive knowledge and hands-on expertise with WorkSpace One, Microsoft Intune, and/or Jamf
PowerShell scripting proficiency (automation, compliance reporting, bulk management)
Strong technical analysis and advanced troubleshooting capability
Strong business/systems analysis skills when working with users to capture requirements
ITSM platform system experience required (BMC or ServiceNow)

Job Responsibility

Configure and maintain WorkSpace One, Intune, and/or Jamf device management platforms
Troubleshoot UEM-related issues, including compliance, enrollment, policy failures, and device connectivity
Develop, write, and maintain PowerShell scripts to automate system management, deployments, data exports, and reporting
Create knowledge and technical documentation for Tier I, II, and III teams
Provide mobile device, hardware, and software installation support
Assist in developing user documentation and installation procedures
Serve as an escalation point for complex endpoint issues requiring advanced technical expertise
Work closely with the engineering teams to support ongoing UEM modernization initiatives
Support IT projects, including zero-touch deployment workflows, ABM token renewals, OS upgrade readiness, and device lifecycle strategy
Interact professionally with personnel during high-visibility or emergency support scenarios

Fulltime

Information System Security Engineer - Senior

In support of a challenging, critical, and rewarding program that provides integ...

Location

United States , Warrenton

Salary:

185000.00 USD / Year

Amentum

Expiration Date

Until further notice

Requirements

Must have active Top-Secret clearance with SCI or TS with the ability to acquire SCI
Knowledge and experience with NESSUS/ACAS and Trellix administration
Experience in Splunk role while working in a Splunk Clustered Environment
Must be able to work a 40-hour work week, normally Monday through Friday
Ability to work overtime during critical peaks and be available to meet last-minute requests for overtime if needed
Ability to travel (5-10%) primarily within 75 miles
Familiarity with MS Office applications such as Excel, Word, Outlook, SharePoint, Project, and Visio
Exceptional attention to detail
excellent verbal and written communication skills
strong critical thinking, organizational, time-management, and problem-solving skills

Job Responsibility

Endpoint Security Engineering (Trellix/ePO): Expertly design, configure, and maintain Trellix components (ePO, Trellix Agent, DLP, HIPS, Policy Auditor, ABM, and VSE) across Windows and Linux environments
Author and deploy endpoint security policies for ENS modules (Threat Prevention, Firewall, Web Control) based on DISA STIGs and organizational needs
Develop custom signatures, rules, and exceptions to address zero-day threats and specific operational requirements
Validate custom exceptions to ensure uninterrupted operation of mission-critical processes without compromising compliance
Vulnerability Management (ACAS/Nessus): Design enterprise-wide vulnerability scanning strategies and manage the deployment of Security Centers and Nessus scanners
Serve as the final escalation point for complex scan issues, credentialing problems, and system communication failures
Configure automated reporting of compliance data to continuous monitoring systems and risk-scoring repositories
Security Integration & Engineering: Integrate Trellix and ACAS with tools such as Splunk, XSOAR, and ServiceNow to automate workflows and enhance incident response
Provide authoritative recommendations and ACAS-generated artifacts to support the Assessment and Authorization (A&A) process and RMF packages for Authority to Operate (ATO)
Lead the maintenance and scalability of test, development, and operational environments, collaborating with Network and DevSecOps teams to enhance resilience

What we offer

Health, dental, and vision insurance
Paid time off and holidays
Retirement benefits (including 401(k) matching)
Educational reimbursement
Parental leave
Employee stock purchase plan
Tax-saving options
Disability and life insurance
Pet insurance

Fulltime

Disaster Recovery Specialist

We are seeking a detail-oriented and technically proficient Disaster Recovery Sp...

Location

United States , New York; CT-Windsor; Hartford

Salary:

140000.00 - 150000.00 USD / Year

Voya Financial

Expiration Date

Until further notice

Requirements

3+ years of experience in disaster recovery, business continuity, or IT operations
Proven experience leading DR testing and coordinating multi-team participation
Experience with DR testing methodologies and compliance frameworks
Experience with cloud-based DR solutions and Azure Site Recovery (ASR)
Exposure to cybersecurity and ransomware recovery planning
Experience with DR automation tools such as Continuity Patrol™ or similar platforms
Strong analytical skills and attention to detail in metrics reporting and documentation
Excellent communication and collaboration skills across technical and business teams
Ability to work independently and manage multiple priorities in a fast-paced environment
High standards of integrity and transparency in all aspects of execution and reporting

Job Responsibility

Lead all enterprise DR tests, including Level I (CMDB Review), Level II (Walkthrough), and Level III (Functional Testing), ensuring full coordination across infrastructure, application, and business teams
Organize and facilitate cross-functional participation in DR exercises, including internal teams and third-party vendors
Develop and maintain DR calendars, test schedules, and compliance documentation
Drive automation of DR workflows to reduce reliance on human capital and improve response time and accuracy
Support ransomware recovery planning and tabletop exercises, including development of isolated recovery environments (IREs) and playbooks
Maintain DR documentation including business function mappings, recovery time objectives (RTO), and tier classifications
Contribute to the development and refinement of DR metrics dashboards, including recoverability scores, tiering compliance, and plan currency
Assist in the creation and submission of monthly and quarterly ORM metrics, including Tier 1 and Tier 2 recoverability and plan approval rates
Participate in working sessions and support automation and monitoring of DR workflows
Provide support for DR-related communications, including participant instructions and compliance letters

What we offer

Health, dental, vision and life insurance plans
401(k) Savings plan – with generous company matching contributions (up to 6%)
Voya Retirement Plan – employer paid cash balance retirement plan (4%)
Tuition reimbursement up to $5,250/year
Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day
Paid volunteer time — 40 hours per calendar year

Fulltime

Cloud Support Administrator

Zachary Piper Solutions is seeking a Cloud Support Administrator to support a cr...

Location

United States , Reston, Virginia

Salary:

100000.00 - 135000.00 USD / Year

Piper Companies

Expiration Date

Until further notice

Requirements

Must hold an active TS/SCI Full Scope Polygraph clearance (MPO)
Must be willing to work one shift, no dual employment
Willingness to shift work, as 24/7 support is essential
Excellent customer service skills and focus
Education: Bachelor's Degree and 2+ years of related professional experience
Experience with MS technologies and ticketing systems
Active Directory, JIRA, ServiceNow, Netmom, Windbg
Basic scripting using Java, Python, Linux, Powershell, JavaScript in cloud based environments (preferably Azure)
Certifications: IAT II, AZ900 or similar cloud certification (highly preferred)

Job Responsibility

Complete incoming tickets through Remedy, ServiceNow or other ticketing system
Troubleshoot and resolve system issues utilizing customer tools
Document all findings from tickets and incidents
Automate and troubleshoot tasks using various scripting languages and services
Provide end-user support to customers at the Tier I-III level in cloud based environments

What we offer

Full Benefits
Cigna Medical, Dental, Vision, 401k, PTO/Holiday, Sick leave as required by state law
Opportunity to get your foot in the door with cloud
Long-term stable program

Fulltime

Sr Hris Analyst - Payroll/Absence/Time Tracking (Patt)

The Senior HRIS Analyst - Payroll/Absence/Time Tracking (PATT) will support Lamb...

Location

United States , Idaho

Salary:

95020.00 - 142520.00 USD / Year

Lamb Weston

Expiration Date

July 31, 2026

Requirements

Bachelor’s degree or equivalent education/training/experience in Management Information Systems, Human Resources, or related field, required
A minimum of five (5) years of Workday experience with three (3) years specific to the assigned Workday module(s) of Payroll/Absence/Time Tracking (PATT)
Workday Certification is preferred

Job Responsibility

Acts as the technical expert for the HR COE(s) and HR Service Center and assist with project tasks such as requirements gathering, design validation, user acceptance testing support, technical system testing, etc
Responsible for assigned HR technology configuration to support global/local enhancements or change requests that are scalable for future growth
Understands the impacts of any changes to assigned HR technology platform processes on other technologies and on downstream systems ensuring the appropriate parties are advised
Partners with the HR Service Center team to build reports and dashboards to drive self-service and to support configuration and reporting
Manages reporting accuracy by reviewing, analyzing, and reconciling relevant data according to established timelines, standards, and procedures
Serves as a technical expertise for cross-functional projects and ensure timely completion of assigned responsibilities within established constraints
Performs thorough review of business requirements as provided by HR Service Center to determine feasibility of the request, provide additional functional solutions and work with the HR Service Center to deliver the requirements
Identifies process improvement opportunities by rethinking existing configurations and working with the HR Service Center for business engagement
Serves as a Tier III system support for technical issues related to the use or functionality of assigned HR Technology platform(s)
act as the escalation point for process or configuration issues raised by end users

What we offer

Health Insurance Benefits - Medical, Dental, Vision
Flexible Spending Accounts for Health and Dependent Care, and Health Reimbursement Accounts
Well-being programs including companywide events and a wellness incentive program
Paid Time Off
Financial Wellness – Industry leading 401(k) plan with generous company contributions, Financial Planning Services, Employee Stock purchase program, and Health Savings Accounts, Life and Accident insurance
Family-Friendly Employee events
Employee Assistance Program services – mental health and other concierge type services

Fulltime

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It Support Tier Ii Or Iii

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It Support Tier Ii Or Iii

It Support Tier II Or III

IT Applications Specialist III - HRIS

Intelligent Automation Solution Architect

Sr Endpoint Engineer

Information System Security Engineer - Senior

Disaster Recovery Specialist

Cloud Support Administrator

Sr Hris Analyst - Payroll/Absence/Time Tracking (Patt)

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