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As an IT Support Technician, you will be a key player in our client's internal IT team, providing crucial hands-on and remote support. This role involves maintaining a secure and stable IT environment and enabling colleagues to perform their best work. You will ensure seamless daily operations, providing essential support across hardware, software, and services to empower our client's team.
Job Responsibility:
Provide daily IT support to employees (hardware, software, services)
Onboard/offboard users and manage accounts and devices
Maintain conference rooms and other office IT systems
Process purchase orders and deliver licenses
Install hardware
Requirements:
Good to great knowledge in IT support fundamentals
Good knowledge in handling hardware and user accounts
Experience with on-site client support
Strong communication skills in English
A genuine interest in technology and helping others
Curiosity, accountability, and initiative
Nice to have:
Good knowledge of Windows Server and Active Directory
Good knowledge of Entra ID, Okta, and Google Workspace
Basic knowledge of Linux/macOS, networking basics, and scripting (Python/Bash/Powershell)
Experience with ticketing systems (Freshservice, Jira)
Flexible and resilient
Interest in gaming
What we offer:
Opportunity to level up your IT support skills
Opportunity to contribute to a secure and stable environment
Stöd från konsultchef
Möjlighet till kompetensutveckling i form av en grundläggande hållbarhetsutbildning