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Are you passionate about technology and love solving problems? We’re looking for a skilled and driven IT Support Technician to deliver exceptional IT solutions for clients across diverse industries. This Contract-to-Permanent role offers the chance to work hands-on with cutting-edge systems, ensuring smooth operations and top-tier client satisfaction. If you thrive in dynamic environments and have a knack for troubleshooting, this is your opportunity to shine!
Job Responsibility:
Configure, install, and manage Windows and Mac-based computers for clients
Monitor systems daily to ensure optimal performance and hardware integrity
Handle change requests across various systems and services with precision
Research emerging technologies and recommend improvements to elevate client environments
Provide both onsite and remote support to troubleshoot and resolve client issues quickly
Set up and maintain routers, switches, and access points for seamless connectivity
Document tasks, procedures, and essential client system details thoroughly
Collaborate with colleagues to implement and maintain effective IT solutions
Attend onsite appointments in detail-oriented environments to meet technical needs
Requirements:
At least 3 years in IT support or a related technical field