IT Support Technician Job at 360 Resourcing Solutions (Manchester)

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It Support Technician

Location

United Kingdom , Mansfield

Salary:

30000.00 - 32000.00 GBP / Year

PLANET RECRUITMENT SERVICES LTD

Expiration Date

Until further notice

Requirements

5 years previous experience in a helpdesk environment is necessary
Planning, organising and good communication skills
Access to own vehicle
Willingness to learn
Understanding of SQL would be very beneficial
Adaptable to changing circumstances and demands
Good knowledge of Microsoft Office 365, especially Excel/VBA
Good Knowledge of Windows and Server operating system
Good problem-solving skills
Knowledge of infrastructure setups would be advantageous

Job Responsibility

Manage and resolve escalated support tickets across all levels, diagnosing complex hardware, software, and network issues while providing technical guidance and mentorship to junior team members
Maintain and support core IT systems, including Windows Server environments, Active Directory, Microsoft 365, and virtualisation platforms (e.g. Hyper-V), ensuring system reliability and performance
Diagnose and resolve network-related issues, including TCP/IP, DNS, DHCP, VLANs, and firewall configurations, ensuring minimal disruption to business operations
Provide ongoing support, troubleshooting, and user assistance for internally developed business applications, including Excel-based tools (e.g. FTB) and Windows-based systems such as Production Tracker. Work closely with internal development teams and stakeholders to resolve issues, support enhancements, and ensure system availability and usability
Support the planning and execution of IT projects such as hardware rollouts, system migrations, software implementations, and asset register management
Maintain accurate and up-to-date documentation of incidents, resolutions, and system configurations. Contribute to SLA adherence, reporting, and continuous service improvement initiatives
Provide end-user support and guidance, ensuring effective use of IT systems and promoting best practices across the organisation
Ensure all users adhere to company IT policies, security standards, and procedures, supporting overall compliance and risk management
Work collaboratively with the IT team on non-support activities, including server patching, maintenance of unmanned devices, and continuous technical training and development

What we offer

A collaborative and supportive work environment
On site parking
Opportunities for career development and training
Competitive salary and benefits package
Exposure to diverse and exciting IT challenges within a dynamic organisation

Fulltime

IT Support Technician

We are looking for an IT Support Technician to support retail technology operati...

Location

United States , Bolingbrook

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience working with computer hardware and associated peripheral devices in a support or technician role
Familiarity with Apple devices, including setup and basic issue resolution for iPads or similar hardware
Knowledge of PC hardware preparation, installation, and replacement processes
Ability to manage inventory details, ticket updates, and deployment records with strong accuracy and attention to detail
Experience using Excel and service management platforms such as ServiceNow
Comfortable coordinating with multiple stakeholder groups, including end users, outside technicians, and internal IT staff
Basic troubleshooting skills for retail technology, payment hardware, scanners, and security-related equipment
Strong communication skills and a team-oriented approach in a fast-paced support environment

Job Responsibility

Prepare and configure technology equipment for use in retail locations, ensuring devices are ready for deployment
Package and send replacement hardware to stores and field technicians in a timely and accurate manner
Maintain organized records for inventory, service requests, and deployment activity using Excel and ServiceNow
Provide setup and basic troubleshooting support for retail devices and related hardware issues
Support store technology including iPads, point-of-sale and payment equipment, scanners, and camera or security systems
Work closely with store personnel, third-party technicians, and internal IT teams to coordinate support needs and device distribution
Assist with tracking hardware movement and deployment progress to help keep operational timelines on schedule
Contribute to a collaborative support team environment where communication, dependability, and strong interpersonal skills are important

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

IT Support Technician

We are looking for an IT Support Technician to support desktop hardware, periphe...

Location

United States , Phoenix

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Hands-on experience supporting computer hardware and associated peripheral equipment
Working knowledge of desktop setup, hardware replacement, and physical device troubleshooting
Familiarity with cable installation and structured workstation connectivity practices
Experience working with Dell Technologies equipment in a support or deployment capacity
Ability to assist with Apple device setup, support, and basic hardware-related problem resolution
Strong organizational skills and the ability to manage multiple technical tasks with attention to detail

Job Responsibility

Install, configure, and maintain desktop computers, monitors, docking stations, and related hardware for end users
Troubleshoot physical device issues involving workstations, peripherals, and connectivity components to restore functionality quickly
Set up and organize cabling for computer equipment to ensure safe, clean, and reliable workstation installations
Provide technical support for Dell-based systems and Apple devices, including basic diagnosis, replacement, and configuration tasks
Perform hardware upgrades, part swaps, and equipment deployments in accordance with operational needs
Document completed service activity, equipment changes, and recurring technical issues to support ongoing maintenance efforts

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan
Free online training

Fulltime

IT Support Technician

We are looking for an IT Support Technician to provide onsite technical support ...

Location

United States , Fort Lauderdale

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience providing help desk, desktop support, or field technical support in a Windows-based environment
Working knowledge of Microsoft Windows 10, workstation hardware, and general hardware troubleshooting practices
Familiarity with Active Directory for basic user and device support activities
Understanding of LAN and WAN concepts, network connectivity principles, and basic network troubleshooting methods
Ability to diagnose issues involving wired and wireless networks, network hardware, and related infrastructure technologies
Experience handling service desk tickets with clear documentation and effective issue tracking
Comfortable supporting infrastructure projects and performing hands-on technical work in active operational environments

Job Responsibility

Deliver hands-on support for desktop, workstation, and network-related issues affecting staff, exhibitors, and event operations
Investigate and resolve wired and wireless connectivity problems in meeting spaces, public areas, administrative offices, and event halls
Install, test, and activate new network drops to meet the technical needs of exhibit spaces, registration areas, digital displays, and production teams
Monitor network behavior during high-traffic events and take corrective action to improve reliability, speed, and user access
Troubleshoot hardware and infrastructure components, including network equipment and end-user devices, to minimize downtime
Manage and update service desk tickets by documenting incidents, solutions, and follow-up actions in a timely manner
Support infrastructure-related projects by assisting with configuration tasks, device setup, and on-site technical deployments
Verify that network and workstation performance aligns with operational expectations before, during, and after event cycles

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan

It Support Technician

Amentum is seeking an IT Support Technician in San Diego, CA to support our DHS ...

Location

United States , San Diego

Salary:

33.00 - 35.00 USD / Hour

Amentum

Expiration Date

Until further notice

Requirements

Associates Degree, and at least 1 year of IT help desk support experience
Or High school diploma/GED, and at least 3 years of IT help desk support experience
Hands-on experience with providing network, computer, server, device imaging/encryption, mobile, server and backup support
Experience using the ServiceNow ticketing system (or similar ticketing system)
Experience with the Microsoft Windows 11 operating system
Experience with Microsoft Office365, including Microsoft Teams
Experience with end-point management and reporting tools (SCCM, Bomgar, Zscaler, and PowerShell scripting)
Familiarity with the ITIL process
Good technical writing, presentation, and documentation skills
Must be able and willing to perform physically demanding tasks, such as bending, kneeling, stretching, crawling, lifting, or moving up to 50 lbs.

Job Responsibility

Provide LAN administrator support with the installation, configuration and maintenance of network communication devices, servers, network storage arrays and tape backup units
Provide support of network attached devices such as computers, printers, fax machines, biometric devices, electrocardiograms, x-ray machines, smart display, and sensors. Also provide support of mobile and wireless devices to include smartphones, tablets, and hotspots
Assist in testing, applying, and maintaining server configurations and related security patches, as well as maintaining and checking the health of systems and backups to include restore testing
Monitors ITSM (ServiceNow) assignment groups and applies troubleshooting needed to resolve tickets
Conduct or provide new equipment deployments and/or requested deployment support, including installation and maintenance of video teleconferencing infrastructure
Responsible for understanding the needs of the customers and the realities of commercially available IT products and creating requirements that will allow implementation by the architecture and engineering team and COTS products
Participate in pre-scheduled after-hours support of weekly on-call rotation and/or as a team member supporting special projects or events

What we offer

Health, dental, and vision insurance
Paid time off and holidays
Retirement benefits (including 401(k) matching)
Educational reimbursement
Parental leave
Employee stock purchase plan
Tax-saving options
Disability and life insurance
Pet insurance

Fulltime

It Support Technician

This is an M365 / IT Support Consultant position focused on first- and second-li...

Location

Netherlands , Friesland

Salary:

Not provided

Darwin Recruitment GmbH

Expiration Date

Until further notice

Requirements

First- and second-line internal IT support
Hands-on with device setup, user support, onboarding/offboarding, access management and general Microsoft environment support

Job Responsibility

Onsite IT support for local employees
Device setup
User support
Onboarding/offboarding
Access management
General Microsoft environment support

IT Support Technician

Arcfield is seeking a qualified individual for an IT Help Desk Support Technicia...

Location

United States , Newport

Salary:

44836.89 - 77962.65 USD / Year

Arcfield

Expiration Date

Until further notice

Requirements

HS and 4-5 years experience
Position requires an active Secret-level security clearance

Job Responsibility

Provide support with regards to Information Technology (IT) and Information Assurance (IA)/Cybersecurity requirements and security of information systems
Excellent customer service, interpersonal, communication skills in order to provide technical and product support
Proficient in information technology and operations management
Gather feedback for and implement continuous improvement
Support special projects related to client support and operations related activities
Work with development teams to improve overall processes
Work with external vendors as required
Attend all meetings as applicable and provide necessary feedback when prompted
Ability to work independently on problems and projects
Demonstrate attention to detail in planning, preparing and developing procedures, process documents and other forms of documentation

What we offer

Health Insurance
Life Insurance
Paid Time Off
Holiday Pay
Short Term and Long-Term Disability
Retirement and Savings
Learning and Development opportunities
wellness programs

Fulltime

It Support Technician

Location

United States , Atlanta

Salary:

50000.00 - 57000.00 USD / Year

Radancy

Expiration Date

Until further notice

Requirements

Must have experience supporting Apple Mac environments and Mac OSX
Demonstrated experience with PC configurations and the installation/maintenance of desktop applications
Experience with remote support solutions
Experience with WAN/LAN hardware, racking of server and network equipment, and phone/network wiring

Job Responsibility

Research, resolve, and respond to all customer issues and inquiries received via phone, email, or in person in accordance with current standards and procedures
Deploy and re-image workstations (Mac & PC) for new and existing users
Troubleshoot workstation hardware and software problems
Perform hardware repairs when needed
Maintain asset inventory of equipment for site (PCs, printers, servers, etc.)
Maintain cleanliness and organization of local office server room
Configure and administer local phone system and coordinate wiring within network switch closet
Be the local expert for all technology related issues
Provide technical support for Macintosh hardware and OS
Share job responsibilities and knowledge within the Team

What we offer

Comprehensive medical coverage, with dental, vision and life insurance
Competitive 401(k) plan with employer matching
Unlimited flexible time off (FTO)
World-class training that keeps you at the forefront of innovation

Fulltime

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