IT Support Technician, Office Angels

IT Support Technician

Office Angels

Location:
United Kingdom, Basingstoke

Category:
IT - Administration

Contract Type:
Not provided

Salary:

11.80 - 13.30 GBP / Hour

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Job Description:

First Line Support Technician to join a busy IT Helpdesk team on a 3-month contract based in Basingstoke

Job Responsibility:

Serve as the first point of contact for IT-related queries via phone, email, and ticketing system
Log, diagnose, and resolve technical issues or escalate to second-line support when necessary
Provide support for hardware, software, and basic networking issues
Deliver excellent customer service and ensure timely resolution of incidents

Requirements:

Previous experience in a first-line IT support or helpdesk role
Strong communication and problem-solving skills
Familiarity with Windows OS, Office 365, and basic networking principles
Ability to work independently and manage multiple tasks effectively

What we offer:

Immediate start
Opportunity to gain experience in a fast-paced IT environment
Supportive team and structured onboarding

Additional Information:

Job Posted:
September 15, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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