IT Support Technician Jobs

IT Support Technician

Revel Staffing

Location:
United States, San Antonio

Category:
IT - Administration

Contract Type:
Not provided

Salary:

85000.00 - 115000.00 USD / Year

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Job Description:

We are seeking a IT Support Technician to deliver exceptional IT support across all office operations. This role requires a proactive professional who can troubleshoot issues, manage IT systems, and ensure seamless technology experiences for end-users. The ideal candidate has strong problem-solving skills, excellent communication, and a passion for staying current with technology trends. This is a confidential search with a defense manufacture. Hybrid work is available.

Job Responsibility:

Manage and operate the IT Help Desk, ensuring timely resolution of tickets and user support
Configure and deploy new hardware/software
provide basic end-user training
Support and maintain Active Directory, Microsoft 365, and Windows environments
Provide remote and onsite troubleshooting for hardware, software, and networking issues
Maintain clear IT documentation for processes, systems, and activities
Ensure proper management of printers, copiers, and scanners
Collaborate with vendors and internal stakeholders to optimize systems
Participate in training and professional development to strengthen technical expertise
Provide after-hours support for urgent issues or project implementations when needed
Work directly with the advanced IT security team, and assist when required

Requirements:

Associates Degree in IT or a related field
VantageClear certification or active Secret Clearance
Proficiency with Active Directory, Microsoft 365, and Windows OS
Experience in hardware/software setup, configuration, and troubleshooting
Familiarity with networking, Linux, and information security practices
Strong communication skills for supporting non-technical users
Commitment to continuous learning and staying updated on emerging technologies

Additional Information:

Job Posted:
December 11, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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