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IT Support Technician

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , Fort Lauderdale

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

We are looking for an IT Support Technician to provide hands-on technical support for a convention center environment in Fort Lauderdale, Florida. This Contract position focuses on maintaining dependable wired and wireless connectivity for events, staff operations, exhibitors, and guest access across large, high-traffic spaces. The role requires a practical troubleshooter who can respond quickly to technical issues, support network-related installations, and help deliver consistent service during conferences, trade shows, and public events.

Job Responsibility:

  • Provide on-site support for wired and wireless network issues affecting meeting spaces, event halls, lobbies, administrative offices, and other venue areas
  • Investigate connectivity interruptions, slow performance, and capacity concerns, then apply corrective actions to restore reliable service
  • Install and activate new network drops for exhibitors, registration setups, digital displays, production teams, and event operations
  • Test network connections and verify that infrastructure performs effectively under heavy user demand during large-scale events
  • Troubleshoot desktop, workstation, and hardware-related problems involving Windows-based systems and peripheral equipment
  • Manage and resolve service desk requests by documenting issues, tracking progress, and communicating updates to stakeholders
  • Support network hardware and infrastructure components by identifying faults, replacing defective equipment, and confirming proper operation
  • Assist with setup, support, and teardown activities tied to multi-phase event schedules and changing technical requirements

Requirements:

  • Experience providing desktop support, help desk assistance, or IT field support in a fast-paced environment
  • Working knowledge of Windows 10 and general Microsoft Windows troubleshooting practices
  • Familiarity with Active Directory for basic user and device support tasks
  • Understanding of network fundamentals, including wired and wireless connectivity and LAN versus WAN concepts
  • Ability to diagnose common network, hardware, and workstation issues with limited supervision
  • Experience handling service desk tickets and maintaining accurate support documentation
  • Comfort working with network infrastructure, hardware installations, and technical support for live operational environments
What we offer:
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan

Additional Information:

Job Posted:
May 05, 2026

Work Type:
On-site work
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